Photoshop Elements 11 won't open on new computer

I recently purchased a new iMac and transferred all my software to it from my old computer.  Photoshop elements will not open.  The dialog box says "Check with the developer to make sure Adobe Photoshop elements Editor works with this version of OS X.  you may need to reinstall the application.  Be sure to install any available updates for the application and OS X."
My version is 10.8.4.  The "Read Me" file says it requires 10.6 through 10.8. 
So I attempted to uninstall it and reinstall.
When I tried to uninstall I got a message that said it could not be uninstalled due to an error.  I followed the directions to restart and try again... and again.  Same message.  At the bottom of the message was another saying if that didn't work to use  a link to some Adobe "cleaner".  When I clicked to download the "cleaner" I got a message that I had to UNINSTALL the Elements program before using it.
Are they trying to make me crazy?
Next I tried to install Elements from the original disk and got this message:  "Installation to case-sensitive drives is not supported.  Please choose a different drive location to install."  Huh?
I just want to do a photo project as a gift for my parents.  Can anybody help me with this technical odyssey?
Many thanks.

http://forums.adobe.com/message/5506764#5506764

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