Photoshop Elements 12 and windows 8.1 problems

Hi folks...I purchased a new Dell Computer with Windows 8.1 and had added the Adobe Photoshop Elements 12 to the system Upon activation, the Photoshop program worked for 2 days, then I received a message that said "Photoshop Element 12 Editor has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Adobe Customer Service referred me to the forum, indicating that they cannot address problems with Adobe Elements 12. Can someone here help?

Please try out the instructions mentioned on page:
http://psekb.blogspot.in/2013/04/pse-editor-is-not-launching-windows.html
and see if it helps.
Thanks,
Anwesha

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Message was edited by: [email protected]

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