Photoshop Elements 12 Can't open editor because it will not validate serial

I bought yesterday, will not work.I have try to reinstall , says my trial is over.. I had 38 people ahead of me on chat. Why will it not validate my serial. I have a working new serial. HELP!!!!!

HERE IS WHAT FIXED MY ISSUE when Organizer will open, but Editor will not:
SEE THIS THREAD   -   https://forums.adobe.com/thread/1582618?start=0&tstart=0
     Rename SLCache folder present at location "<root drive:>\Program Files (x86)\Common Files\Adobe\SLCache"
     Win: Also please rename opm.db on your machine to resolve this issue @ <root drive>\Users\<user name>\AppData\Local\Adobe\OOBE
     Mac : Users Library/Application Support/Adobe/OOBE
     Now re-launch the application.

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Message was edited by: i.3d

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Photoshop Elements 12 Can't open editor because it will not validate serial

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