Photoshop Elements 12 Cannot Read Sony A7Mk2 ARW File
Hello,
My Photoshop Elements 12 (v12.1) program cannot read raw riles from a Sony A7Mk2 ILCE-7M2. I have updated to the latest Adobe Camera Raw Plug-In (8.5.0.236) which purportedly supports this camera's raw files but it does not.
The error received is "Could not complete you request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw."
I tried all the troubleshooting steps on Adobe's help pages including uninstalling and reinstalling the Adobe software.
One possible reason for the problem: On the page listing supported cameras, Camera Raw plug-in | Supported cameras, the A7Mk2 appears to be listed as "Sony ILCE-A7M2" which appears to be a mistake as the correct model is "Sony ILCE-7M2" (i.e. no "A").
Very frustrating given that I bought Elements for this specific purpose!
Any help would be greatly appreciated. Given the amount of pictures I take, converting to DNG isn't really an viable option.
I believe the said Sony A7Mk2 ILCE-7M2 (adobe calls it Sony ILCE-A7M2) needs at least camera raw 8.7.1, so you can either use the 8.8 adobe dng converter or upgrade to pse 13, which would open those files directly without the need of the dng converter.
(you would need to to use Help>Updates in the pse 13 editor to get the camera raw 8.7.1 plugin)
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Type
Nom
Format
Binaire
Version
ACM
Codec Microsoft IMA ADPCM
0011
ACM
CODEC A-Law et u-Law Microsoft CCITT G.711
0007
ACM
Codec audio Microsoft GSM 6.10
0031
ACM
Codec Microsoft ADPCM
0002
ACM
Fraunhofer IIS MPEG Layer-3 Codec (decode only)
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Type
Nom
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Binaire
Version
ICM
Microsoft RLE
MRLE
msrle32.dll
6.1.7601.17514
ICM
Microsoft Vidéo 1
MSVC
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De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796> -
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