Photoshop elements 12 download issues

trying to down load new software for  photoshop elements 12, after i enter the 24 digit redemtion code, i click onto the redeem bar and get nothing, can you help?

Also, Photoshop Elements is not part of the Cloud
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements

Similar Messages

  • Why won't photoshop elements download for me

    why won't photoshop elements download for me

    clear your adobe.com cookies or
    try a different browser or
    download from prodesigntools.com if you follow all 7 steps:  http://prodesigntools.com/tag/ddl
    and activate with your serial.
    if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

  • Same problem with photoshop elements download as bill33mor

    I'm having similar issues attempting a download of the Adobe Photoshop Elements tryout, on a PC running Vista. 
    First it stopped during install of Shared Technologies and rolled back the entire installation.  I thought this might be due to a quick neighborhood power outage during the installation, so I tried again, but the same thing happened.  I read the Troubleshooting help (below) but I'm not quite techie enough to deal with log files.  Tried again, attempting one thing it seemed to suggest - pointing the installation download directly to the C drive rather than a folder (?) - but no luck.  Now there's no error message, but the Download Assistant Welcome screen comes back after half an hour of downloading and extracting, and doesn't seem to complete the installation. No desktop icon comes up; I can see some files on the C drive but nothing appears to be executable.
    The installation of Photoshop Elements or Adobe Premiere Elements can fail with one of the following errors:
    "The wizard was interrupted before Adobe Photoshop Elements could be installed. Below mentioned application has failed to install: Shared Technologies."
    "The Adobe Premiere Elements installation wizard was interrupted while installing Shared Technologies."
    "The installation process has encountered an error while installing Shared Technologies."
    To resolve these issues, use the Adobe Support Advisor (ASA) to analyze the installation log file. For instructions, see Analyze install logs with Adobe Support Advisor (ASA).
    Note: If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive, such as C:\PSE<versionnumber>Installer\, and rerun the installation.
    If the ASA tool is unable to provide you with a solution, see the "Analyze the Main Installation Log manually" section in Troubleshoot install using logs | Premiere Elements, Photoshop Elements.

    I have tried all of the suggested solutions to get Shared Technologies to install successfully and it has failed every time. This is the 5-6th time I have attempted installing PSE 12 and it fails. I have rebooted without any startup items or non-MIcrosoft services (on a Win 7 x64 machine). I have shut off all backup softward, all virus software, installed a new admin account and tried from it, deleted OOBE files after renaming didn't help, uninstalled other Adobe software, killed all/any processes from adobe (or other obvious processes not related). I have spent extensive time working with Adobe chat support. I have deleted all folders from my machine that include anything PSE related and used a utility (ccleaner) to wipe and fix all registry and legacy file space. PSE has been installing - again - for over 35 minutes and is again on the "Installing required Shared Technologies" dialogue screen. The following is a snipit of the log file that contains the ONLY () reference to anything not working with the install:
    11/26/13 07:31:07:770 | [INFO] |  | OOBE | DE |  |  |  | 8296 | Installer Operation: PayloadInstaller
    11/26/13 07:31:07:770 | [INFO] |  | OOBE | DE |  |  |  | 8296 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    11/26/13 07:31:07:770 | [INFO] |  | OOBE | DE |  |  |  | 8296 | Request to install payload
    11/26/13 07:31:07:777 | [INFO] |  | OOBE | DE |  |  |  | 8296 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    11/26/13 07:31:07:786 | [INFO] |  | OOBE | DE |  |  |  | 8296 | Extracting assets complete. Number assets: 1
    11/26/13 07:31:07:786 | [INFO] |  | OOBE | DE |  |  |  | 8296 | Beginning installation for payload at C:\PSE12 Installer\PSE 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
    11/26/13 07:31:07:786 | [INFO] |  | OOBE | DE |  |  |  | 8296 | Evaluating condition# 1(Seq 1)
    11/26/13 07:31:07:786 | [INFO] |  | OOBE | DE |  |  |  | 8296 | Condition failed(Seq 1) 
    11/26/13 07:31:07:786 | [INFO] |  | OOBE | DE |  |  |  | 8296 | Completing installation for payload at C:\PSE12 Installer\PSE 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
    11/26/13 07:31:07:812 | [INFO] |  | OOBE | DE |  |  |  | 8296 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
    11/26/13 07:31:07:869 | [INFO] |  | OOBE | DE |  |  |  | 4944 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

  • Help With Adobe Photoshop Elements Download and Installation

    I purchased Adobe Photoshop Elements yesterday and was sent the download link. I tried to download the product but one of the 2 files I need would not download and after a few attempts it blocked my access saying there were too many download attempts. Please help.

    if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Adobe photoshop elements 12 issue

    my adobe photoshop elements 12 organizer keeps stopping? anyone know why?

    For what it's worth: On my PC running 64-bit Windows 7, I found that PSE 12.0's Organizer simply stopped working (crashed) for no apparent reason from time to time. After updating to PSE 12.1 a few weeks ago, Organizer hasn't crashed a single time. Whether 12.1 addressed stability issues, I have no idea. Perhaps it's just my imagination, but 12.1 does seem to be more stable.

  • Trial Photoshop Elements 10 - issue with Air

    Hi
    I'm probably doing  something really silly....
    I tried to download Photoshop Elements 10 trial, when I clicked the download it has installed the adobe download assistant onto my pc, but everytime I click on it the Adobe Air Licence agreement pops up, I agree the terms and it goes again, nothing happens click on it again and it Air licence agreement pops up. I cannot get past this.
    I have uninstalled air and the download assistant, but it's still doing the same thing
    I'm using windows 7 64bit
    Any ideas what I'm doing wrong?
    Many thanks

    It sounds like you are having difficulties with Adobe AIR.  I would recommend trying the steps listed in Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html.  Please feel free to respond to this thread if you have any questions about the steps listed.
    Alternately you can initiate a direct download by following the steps listed in http://forums.adobe.com/thread/981369.  Although you will still need to resolve your difficulties with AIR as it could prevent you from installing Photoshop Elements successfully.

  • Can't Open Trial Photoshop Elements Download

    I get a warning saying the following disk images couldn't be used with the reason invalid checksum.  I am using a mac running OSX 10.8
    Thanks

    Does the Adobe Download Assistant indicate that it is still extracting the disk image?  You can try intiating a direct download by following the directions listed at http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l.

  • Premiere and Photoshop Elements Downloads

    Downloaded 2 files each of Premiere and Photoshop Elements, but they will not open. Two files each are in their separate folders but when I click on either I get a message that the program to open them can not be found.

    Thanks John for your response. I found the problem after realizing that I was trying to open partially downloaded files. I downloaded again (complete) and they extract with no problem. Thanks again.
    Francis

  • Acrobat Standard and Photoshop Elements download & install

    I bought Acrobat Standard and Photoshop Elements online.  They seemed to download, but not install.

    can you find the downloaded files?
    if so, what happens when you click (or double click) an installation file?

  • Photoshop elements downloading duplicates?

    Hi
    I have photoshop elements 6. I have recently changed computer and since then when I am trying to download pictures from my camera the downloader is not recognising duplicates that are already on my computer? Normally in the top left corner there is a 'show duplicate' option and this has always worked before to save me re dowlnloading pictures I already have but now this icon is not highlighted to give me the option. Whenever I try and download,  if pictures are already on the computer it downloads them again but lists them with -1 abbreviation at the end but they are exactly the same. I have to go through deleting all the duplicates then. Can anyone help?? As far as I am aware I am downloading them the same as I always have.
    Thank you!!

    PolkadotV please see solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 to resolve your current difficulties.

  • Instaling Photoshop Elements 12 issues

    It downloaded but when I hit the button when it was done, it took me to this page, and I have no idea what to do.. please help me!

    you downloaded a mac file, not a windows file.  retry:
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Is there a solution to the download error 2350.FDI on Photoshop Elements Download?

    Anyone have a solution the download error 2350.FDI on Photoshop Elements 10 download?

    if you follow all 7 steps you can dl the trial directly: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
    use your serial to activate.

  • Photoshop Elements Download Failed. No Assistance from Adobe

    I paid for Photoshop Elements and Download Failed. No Assistance from Adobe

    Try using a different browser to download the file. 
    Also,
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
    Alternate Trial download resource:
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12:
    http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Photoshop Elements download isn't working

    I'm a longtime Photoshop/mac user and am trying to download a trial version of Photoshop Elements so that I can figure out and then show a client how to do something with it. The download assistant has been hung at "less than a minute" for some time. Is there another way to download Photoshop Elements directly?

    You can directly download the trial version thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12:
    http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Photoshop Elements Download

    How do I download Photoshop Elements to my other computer?

    You may download a 30-day trial version of PSE12 from - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en
    Thanks
    Andaleeb

  • MAC PRO . OS 10.7.5... NEED NEW PHOTOSHOP ELEMENTS DOWNLOAD

    I recently got hit by a power surge, that partially damaged my MAC PRO.... i have recovered all that I could, but not Photoshop Elements.  Where can I down load the PKG, for OS 10.7.5 ???

    The following links are provided for downloads of the various versions of PSE...
    PSE 12 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
    PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    PSE 7, 8, 9 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

Maybe you are looking for

  • ITunes has stopped working when syncing iPad Air.

    Please:  someone help me.... I am at my wits ends.  I have spent 3 days trying to solve this, without any success.  I have really time better off than sorting stupid software problems.   (Someone had a great rant, so I won't rehearse it - but it seem

  • Full screen incoming caller display 2730 classic

    Is there a way of making the phone display the incoming caller display larger, when your driving and using Bluetooth its almost imposable to read the number or name of caller I know the font size can be changed for other applications but this one is

  • HT1338 Can I update my computer which is a mac os x 10.5.8 to a 10.6.3?

    I have a computer laptop which is a Mac OS X 10.5.8, is there any way I can update it to a 10.6.3? Please help!

  • Idocs- not to overwrite client data

    Hi all, I am using CREMAS03 and I have an interesting requirement. I am using file port, so on the load side I have a conversion program which manipulates idoc file and creates idocs from it. The requirement is that I have to retain the basic data ie

  • Jacob - save outlook message as .msg file

    Hi, I need to save an outlook mail item as a .msg file using Jacob. In C# I would use the syntax mail.SaveAs(savePathAndName, Outlook.OlSaveAsType.olMSG) where 'mail' is an outlook mailitem, the first parameter is a string and the second parameter is