Photoshop elements 12 dvd won't load windows 7

Hi,
When I insert other DVD's including Canon EOS solutions DVD, they load and install without issue.  But every time I try my new PSE 12 DVD nothing happens.  Should I try to download it and then insert the serial number? Thanks! 

I have the same problem after upgrading to PSE12 about a week ago.  I'm running Win7.  When I try to open the Organizer, an error message says the catalog is in use by another propbgram.  I uninstalled and deactivated PSE11, thinking the Organizers might be in conflict, rebooted, but no luck.  Any ideas?

Similar Messages

  • Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears.

    Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears. I've tried rebooting several times but nothing happens. Please help!

    Hi,
    Please try resetting preferences?
    On Windows: Goto %appdata%\Adobe\Elements Organizer\12.0\Organizer folder and rename the files “psa.prf” (to say psa_old.prf) and “status.dat” (to say status_old.dat).
    Try launching Organizer and see if it launches fine.
    Thanks
    Andaleeb

  • Photoshop elements 12 won't load on 2nd computer

    Got PE12 for Christmas and have loaded it on desktop (for home use) and am trying to load it on laptop (for travel use).  Won't load.  Took multiple attempts (5) to finally get it to load on desktop.

    Intel Core 2 Processer - 2.2 GHz, 4 GB Memory, NVidia GeForce 8600 graphics, Windows 7 on both computer.  Both Desktop and Laptop have Photoshop CS 5 installed and are usable.
    Got out external DVD drive and connected it to 2 different USB ports.  Progress bar at top showed that it was reading the drive until it got to just of 50% and then message 'Please insert disk in DVD drive'
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  • Photoshop Elements 10 won't load

    Hi
    I've installed Photoshop Elements 10.  When I try to load the program it seems to load, but as soon as it opens it shuts down again.  After this has happened once, it won't load at all unless I restart my computer.  I've re-installed the program multiple times, but it hasn't made any difference.
    Can you help?

    I'm running Windows 7 Professional on an Alienware 14X.  Its got an i7 processor and 16GB RAM.  It works if I load from the editor, but not if I try and load any other way.

  • Adobe Photoshop Elements 8 won't load

    Hi,
    I just received PSE-8 DVD. I found that the DVD player reads something but never get the program to install loaded.
    1-WIN XP-PRO SP3.
    2-Norton INternet Security 2010
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    4-Gigabyte DVD player
    5-I have no other installation problems(PSE-4 installed OK, still installed).
    6-I have disabled NIS 2010 Antivirus/Firewall/Tampering & used MSCONFIG to not load startup items as well as non-Microsoft services, no luck.
    7-If I rightclick on DVD drive-e, My Computer hangs, and if I view Taskmanager the result is "Not Responding"
      >I have tried a music DVD, no problems.
      >To get rid of no response I must eject the DVD.
    Can I accept the Adobe DVD must be faulty ? It states XP/Vista/WIN7.
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    Try using Windows Explorer to copy the contents of the DVD to a folder on your desktop.  If that doesn't work, then there's an incompatibility between the DVD and your drive.  If you have access to another computer, try copying the DVD contents there to a flash drive or external drive.  If Windows Explorer on two different computers can't copy the DVD, then you know it's the disk that's the problem, and you should ask the seller for a replacement.  If the other computer can copy the DVD, then it's likely that the fault is with your DVD drive.
    If you can successfully copy the contents of the DVD to a folder on your desktop or a drive, then you can double-click setup.exe in the copy to install it.

  • Adobe photoshop elements 13 won't load

    I Bought the disk for this program and entered the key and successfully downloaded it but when I try loading up the program and selecting photo editor the bar moves bellow it then disappears and will not not load.  Please help, thanks Chris

    See if this helps any. Substitute 13 for 12 in the file path:
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  • Help appreciated. Using Mac OSX 10.9.5.  Photoshop Elements 11 won't load returns error 213:5 (Problem has occurred with licensing of this product)

    Have tried following but no solution so far:
    1. Uninstall and reinstall
    2.Removed com.adobe.photoshopElements.Plist, and further uninstall and reinstall
    3. Set up new admin account (to address possible missing permissions) and launched PSE 11 but same problem
    4.Booted in safe mode to exclude possible plug in issues- no difference
    (Adobe Premier Elements 11 still works fine).  I suspect the PSE 11 problem is license key related??? but can't find any further info and am at a loss what to do next. 
    Any suggestions for a fix would be most appreciated

    That error means there is a critical crash or signature error in the licensing system. Could be that you may need to check your system's security certificates, firewall and other things...
    Mylenium

  • Photoshop Elements 8 won't load properly

    When I activate the program I notice that the cursor is flicking between a + and the blue spinning Windows 7 circle.  Any change that I try to perform doesn't function....example...if I try to crop a photo, I can create the frame but it has no handles and will disappear if I try to enlarge it.  Has 8 run its course?

    The first thing to try when PSE goes weird is to re-build the Preferences:  Hold down your Ctrl+Alt+Shift keys when launching the Editor, and you'll get a prompt to delete the Preferences.  Answer "Yes", and the preferences will be re-built.  (If you don't see the prompt, minimize any PSE window to reveal the prompt window.)
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    Ken

  • Photoshop elements 10 won't open, says files missing. Reinstall. Trying to reinstall but won't run. Nothing works. Using Windows 7.

    Photoshop elements 10 won't open, says files missing. Reinstall. Trying to reinstall but won't run. Nothing works. Using Windows 7.
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    http://forums.adobe.com/message/5506764#5506764

  • Photoshop elements 7 won't activate on windows 7 after my computer crashed

    i had photoshop elements 7 installed on my windows 7 computer and everything worked fine.
    then my computer crashed and i had to reinstall windows 7. but when i tried entering my serial number now, it wouldn't accept it, even though on my account it says that the serial number is correct and working.
    customer service told me i had to ask you guys on forum.
    can anyone help me?

    Actually I found the problem after searching through the forum list - it was the solution to reset the organizer's online-services state.
    Right, that was the step 7 I referred to.
    Is there a known problem with this feature?  I definitely am leery of ordering prints through the organizer field again.
    Yes, it's been a known problem in the Organizer since at least PSE 6 (2007), with an Adobe tech note describing the problem and the workaround:
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    The problem appears to occur when an upload to a service is interrupted or fails.  The workaround, deleting those files, seems pretty reliable.

  • Satellite M55-s3293 won't load windows xp

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  • Installing Adobe Photoshop Elements 1.0.1 on Windows 8

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  • How can I install photoshop elements on a 64 bit windows system?

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    See if anything here helps:
    Troubleshoot C++ runtime errors | Adobe products | Windows

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