Photoshop Elements 12 Editor will not launch

Any suggestions?  Should I uninstall and reinstall the program or is something going on

Did you have to reinstall it?  I had Photoshop Elements 12 on my laptop; worked fine and I enjoyed it.  I had to do a system restore on my laptop; not related to Photoshop.  Afterwards, I reinstalled PhotoShop Elements and it won't launch for me.  A message appears that says my trial has expired.  I never had a trial version; I just purchased the software. Tech support is...well, not supportive.  I've spent hours with them with no success and I'm told my issue is a known issue but I guess there is no fix.  They just tell me to contact them again if it doesn't work...well, duh that's why I contacted them in the first place.

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