Photoshop elements 12 editor will not startup after install. Support chat no help. Help?

How do I fix? This is ver 12.

Computer shop imaged computer, reloaded Windows, and tells me the issue has been resolved.

Similar Messages

  • Photoshop Elements 12 Editor will not open from Organizer

    My Photoshop Elements 12 Editor will not open from the Organizer - after I enter my password to login, I just get a small spinning circle on the screen but the editor never loads

    HERE IS WHAT FIXED MY ISSUE when Organizer will open, but Editor will not:
    SEE THIS THREAD   -   https://forums.adobe.com/thread/1582618?start=0&tstart=0
         Re- name SLCache folder present at location "<root drive:>\Program Files (x86)\Common Files\Adobe\SLCache"  (to oldSLCache for example)
         Win: Also rename opm.db on your machine to resolve this issue @  <root drive>\Users\<user name>\AppData\Local\Adobe\OOBE  (to oldopm.db for example)
         Mac : Users Library/Application Support/Adobe/OOBE
         Now re-launch the application.

  • Photoshop Elements 12 Editor will not load

    all of a sudden elements 12 editor will not load.  It freezes when it says initializing panels.
    Any suggestions!!

    Start the editor from its .exe or application file or from the button in the organizer, while holding ctrl+alt+shift (command+option+shift on a mac).
    Keep the keys down till you see a window asking if you want to delete the settings file. You do.

  • Photoshop Elements 11 Editor will not open pictures

    My Photostop Elements 11 Editor will not open pictues.  I have tried to uninstall/install the product and this didn't work.  I can get it to work once in awhile and then it stops working again.  Suggestions?

    Go to the editor preferences>general, click this button and restart the editor:
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  • Photoshop Elements 8 Editor will not open

    I'm running Windows Vista (Home Premium) on a Sony vaio laptop that exceeds (by a landslide) all of the requirements to operate Adobe Photoshop Elements 8.  The organizer opens just fine and functions properly.  When I try to open the editor (either through the organizer or by its self it states "launching" and does not open.  Instead within three to five seconds I get a small windows error window that pops up stating "Photoshop Elements Editor has stopped working" even though I can't even get the editor to open.  I've tried some of the support suggestions on the Adobe web site but clearly this is something else.  I've also removed and reinstalled the software twice with no changes.  I downloaded all of the windows updates as well.  PLEASE HELP!

    Re: Photoshop Elements 8 Editor
    On the drive on which you have installed PSE,on my machine it is on C:
    Go to c:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
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  • My photoshop elements 12 editor will not launch

    when I click on photoshop elements 12 editor it will not launch

    Did you have to reinstall it?  I had Photoshop Elements 12 on my laptop; worked fine and I enjoyed it.  I had to do a system restore on my laptop; not related to Photoshop.  Afterwards, I reinstalled PhotoShop Elements and it won't launch for me.  A message appears that says my trial has expired.  I never had a trial version; I just purchased the software. Tech support is...well, not supportive.  I've spent hours with them with no success and I'm told my issue is a known issue but I guess there is no fix.  They just tell me to contact them again if it doesn't work...well, duh that's why I contacted them in the first place.

  • Photoshop Elements 12 Editor will not launch

    Any suggestions?  Should I uninstall and reinstall the program or is something going on

    Did you have to reinstall it?  I had Photoshop Elements 12 on my laptop; worked fine and I enjoyed it.  I had to do a system restore on my laptop; not related to Photoshop.  Afterwards, I reinstalled PhotoShop Elements and it won't launch for me.  A message appears that says my trial has expired.  I never had a trial version; I just purchased the software. Tech support is...well, not supportive.  I've spent hours with them with no success and I'm told my issue is a known issue but I guess there is no fix.  They just tell me to contact them again if it doesn't work...well, duh that's why I contacted them in the first place.

  • Photoshop elements 13 editor will not open?

    Why can't I open the photoshop photo editor?  It keeps asking me to sign in over and over?

    Try shikha's solution in this thread:
    Elements 12 - not working

  • Photoshop elements (photo editor) does not start

    Photoshop elements (photo editor) does not start after replacement of the mainboard of the computer.
    We uninstalled the software and reinstalled it but it still refuses to work.
    System is Windows7 64 bits

    I have the same problem, does no one from Adobe look at this forum? I have done the mentioned things and nothing works. I am trying to get a project done and this very frustrating. I too should have gone with a Mac

  • Photpshop Elements 11 editor will not open

    Photoshop Elements 11 Editor will not open ?

    No it will not open with button. I can use quick edit, but it sends copy of picture to recycle bin. i am using windows 7

  • PhotoShop Elements 9 Edit will not open.

    After opening 2 or 3 images in Elements 9 edit a dialog box will come up and say "Elements is already running but is not responding close the Elements process or restart your system". I do not see where I can close the running Elements process. I have used Elements 9 for several months and have never run into this problem. Can anyone suggest a solution to my problem?

    Thank you for the response. My Elements 9 Editor problem seemed to fix  its
    self. After restarting the computer the Editor would open for 2 or 3 images
    then refuse to open again. After the fifth restarting of the computer the
    Editor  has continued to work and now seems fine. Not sure what caused the
    problem  in the first place. I will use the advise given below if the problem
    starts  again.
    In a message dated 9/20/2011 12:52:16 P.M. Eastern Daylight Time, 
    [email protected] writes:
    Re:  PhotoShop Elements 9 Edit will not open.
    created by Barbara B. (http://forums.adobe.com/people/Barbara+B.)  in 
    Photoshop Elements - View the full  discussion
    (http://forums.adobe.com/message/3927008#3927008)

  • Photoshop CS4 will not launch after installing Yosemite.

    Photoshop CS4 will not launch after installing Yosemite. All the other CS4 apps open. I upgraded Java. Genius Bar could not get it to launch.

    Here's the fix I found, by way of an explanation...
    Snow Leopard prompted me on my first startup with the following error:
    "There is a conflict with the _______ font file. This font file contains a font name that conflicts with a system font required by Mac OS X to display onscreen text. You should move this font file to the Trash."
    The fonts it said were conflicting: Helvetica, HelveticaNeue.dfont, Lucida Grande, and Monaco. I figured Snow Leopard probably wanted to replace these fonts with newer versions, and so I clicked "Move to Trash" on all four.
    Apparently 10.6 trashed these fonts but didn't replace them. This was causing Photoshop to crash on load.
    So I restored my ~/Library/Fonts folder from a backup made just before upgrading and this time after a reboot I said "Allow Conflict" on all four dialog boxes and launched Photoshop... everything is back to normal!
    Not sure what kind of "conflict" it's referring to, but apparently moving these font files to the trash as OS X prompted me to do broke a number of apps. Should I report this as a bug?
    Thanks for the ideas!

  • Adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version

    adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version.HELP
    If I try to register 4 boxes circle endlessly.Why should I have to register editor separately from organizer?

    jaroFocb&#39;15 wrote:
    This is almost the same as the problem I had. I'm my case the Editor installed but not the Organizer! Adobe chat told me they no longer have chat or any other services for Elements 12. I guess they want people to buy their new Elements 13, but that leaves us in a bad place and doesn't say much for how Adobe cares about their customers After it moves on to their next version. I posted a message like yours over a week ago, and only got one email from an Adobe staff person, asking me to answer a couple of clarifying questions, but he never followed up on my response, so my problem is still unresolved. If you are luckier and are given a solution please let me know what it is -- it might work for me too, and I'd be very grateful!  My email:  [email protected]  
    Good luck.
    Have you checked whether you have folder for PSE Organizer?  It is normally at this location in Windows 7 and Windows 8/8.1:
    <C:\Program Files (x86)\Adobe\Elements 12 Organizer>
    If the folder is there then try double-clicking on the file called:  PhotoshopElementsOrganizer.exe
    If the folder isn't there at all then you need to re-install the package again using your original disks or from download from Adobe website.  <Download Photoshop Elements products | 13, 12, 11, 10>
    Hope this helps.

  • Elements 12 (Editor) will not open?

    I have Adobe Photoshop Elements 12 installed on my Windows 7 computer.
    I am no longer able to open the Editor portion of the program. The Organizer seems to be working but every time I try to switch to the Editor, I get the following error message.
    "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Close program.
    Thanking you in advance for any help regarding the above problem.

    boogboog2
    Please review and consider and do not be put off my the Premiere Elements in the title.
    See mention of my experiences with getting Photoshop Elements 12 to finally work.
    ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
    Thanks.
    ATR

  • Premiere Elements 12 will not run after installing on my HP laptop with Windows 7.

    Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
    I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!

    Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
    I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!

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