Photoshop elements 12 finished download but unable to open

Wonder what application will open photoshop elements 12.  The four hour download is finished but it will not open.  Any help would be appreciated.
Thanks.

Please refer to Cannot open Elements 12 with Windows 7
Moving to photoshop elements.
Regards
Rajshree

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    Thank you for your patience.
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    mary russell: hello
    Rashmi: Hi Mary , How are you doing today ?
    mary russell: im ok i would be better if the software would install properly
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    Rashmi: Are we still connected ?
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    Rashmi: http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
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    Rashmi: please visit our website forums.adobe.com
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    Rashmi: Are we still connected ?
    mary russell: yes
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    Rashmi: But we do not have support for that .
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    Rashmi: Give me a moment.
    Rashmi: Let me call my senior.
    mary russell: it says a problem occurred while extracting some files check the write privileges on the destination folder
    Rashmi: Hi Mary Russell! My name is Meraj, I am the floor supervisor. How are you doing today?
    Rashmi: I am sorry to know that.
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    Rashmi: The problem which are you facing at the time of installing is related to your computer. That's true we do not have any support available for PSE12. You need to check on forums.adobe.com.
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