Photoshop elements 12  Installation Failure - Shared Services

Have tried twice to install (second time switching off my virus checker) get a failure to install shared services then it rolls back and uninstalls the programs.
Downloaded Support Advisor - Failed to find any issue.
Opened the "PSE12 STI Installer 12.0 10-26-2013.log.gz" file - gobbledygook to me but no obvious Error Code.  Last few lines imply successful installation (copied below)
========================================================================================== ====
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
Begin cleaning up local media db.
Deleting local media db.
Done cleaning up local media db.
:: END TIMER :: [Total Timer] took 10539.3 milliseconds (10.5393 seconds) DTR = 38730.1 KBPS (37.8224 MBPS)
Uninstalling AAM
AAM Uninstall Status: 0 and 0
Exit Code: 0 - No error.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
========================================================================================== ======
OS: Windows 7 Home Premium (64bit)
Norton 360
2 month old Lenovo
Help?????????????????? ................
Thanks

Resolved using CHAT with an agent.  Seetharam was excellent.
Involved:
NAVIGATING the DVD, opening the PSE 12 folder (If you download then it should be in the Photoshop Elements folder).
RUNNING the ElementsSTIInstaller to install it then
NAVIGATING  to "C/Program file (X86)/Common file/Adobe/"
RENAMING the OOBE folder as oldOOBE.
AUTORUNNING the DVD
It is now fully installed....

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