Photoshop Elements 12 Installation Failure Shared Technologies

I bought PSE 12 this morning and have been trying to download t all day. Im using the recommended Akamai_NetSession_Installer. But once it gets to a certain point it stops and rolls back everything its doing and a msg pops up:  
The installation process has encountered an error while installing Shared Technologies. Pease restart your system and try again.

Hi AresOne,
Kindly refer : http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
Thanks!
Atul Saini

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