Photoshop Elements 12 installed on my PC has never worked.
My Photoshop Elements 12, which I installed as an upgrade to Photoshop Elements 11 on my PC running under Windows 8.1 has never worked. In cannot find a catalog. My Elements 11 worked fine under Windows 7 and still works fine after I upgraded to Windows 8.1. I have spent hours on the phone with Adobe techs and have had my local PC professionals examine the PC. They both concluded it is a bug in Windows 8 but if so I do not know to proceed. Help would be most appreciated.
did you see the confirmation?
if yes, uninstall, run the cleaner and try reinstalling - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
if no, google a youtube video on how to reset preferences.
Similar Messages
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Photoshop Elements 12, When opening Editor -- "Editor has stopped working" Any solutions?
Just purchased Photoshop Elements 12, When opening Editor -- "Editor has stopped working" Any solutions?
i have same problem too i do all instructions that says before, make new ADMIN then reinstall ps element 12 then it works but few days later stops again
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Photoshop Elements 6 Licensing for this product has stopped working.
Hello,
I have just done a clean install of Snow Leopard (after wiping my hard disk), then restored my system (without applications) from my Time Capsule. I have then successfully re-installed most of my software.
However, after re-installing Photoshop Elements 6 from the original DVD, I get the following error message:
Licensing for this product has stopped working. You cannot use this product at this time......
This appears as soon as I attempt to run the program from my Applications folder and Elements closes as soon as I click OK and does not allow me to input my license key.
Anyone any ideas?
Thanks,
Philip.Hiya Philip M,
most Adobe products work by the licencing system installing some sort of "correct" answer-code when adobe connects to verify the authenticity of your product. I think, you may have to contact Adobe.
When I ran Macromedia Dreamweaver, you were able to "transfer licence" (PRIOR to uninstalling from one machine and installing on another), which would send the signal to "free up" the correct (and authentic) licence and then install on your other machine. This facility has been removed (no doubt to protect the product) and I had to pay for a new disk (a bit of a pain); maybe you are luckier but check adobe's help site:
http://www.adobe.com/support/photoshopelements/
good luck -
Problem Photoshop Elements 6 a cessé de fonctionner (has stopped working)
Bonjour, j'ai récemment du restaurer mon ordinateur à son état initial et j'ai donc dû réinstaller tous mes logiciels, dont Photoshop Elements 6, que j'avais depuis 2 ans et qui fonctionnait à merveille. Une dizaine de jours après l'avoir réinstallé, celui-ci ne fonctionnait plus. Je m'explique : Quand je l'allume, le logiciel s'ouvre, puis une fenêtre "Photoshop Elements 6" blanche s'ouvre, puis un message "Photoshop Elements a cessé de fonctionner". J'ai essayé de désinstaller, puis réinstaller, rien n'y fait. J'ai donc restaurer mon ordinateur a une date antérieure, puis réinstallé, et ça marchait de nouveau. Seulement le problème est revenu au bout de quelques jours... Je désespère, s'il vous plait aidez-moi. Je suis sur un portable windows 7 64 bits.
Je vais essayer de traduire pour nos amis anglophones (Sorry for the English mistakes...):
Hello, I recently had to restore my system to its original state and so I had to reinstall all my softwares, and so Photoshop Elements 6, that I have for 2 years and that worked perfectly. A few days after the new setup, Photoshop doesn't worked anymore : When I start it, the software opens, and then a white window "Photoshop Elements 6" opens, then a message "Photoshop has stopped working". I tried to uninstall and to reinstall, but nothing works. So I restore my system to an earlier date, and reinstall the software and it works again ! But a few days later the problem comes again... I beg you to help me, please ! I am on a windows 7 64 bits laptop.
Je vous remercie de votre aideGoogle Translate:
Hello, I recently the restore my computer to its original state so I had to reinstall all my software, including Photoshop Elements 6, which I had for 2 years and worked perfectly. Ten days after reinstalled, it did not work. Let me explain: When I turn it on, the software opens, then a white window "Photoshop Elements 6" opens, then a message "Photoshop Elements has stopped working". I tried to uninstall and reinstall, nothing works. So I restore my computer to an earlier and reinstalled date and it worked again. Only problem came back after a few days ... I am desperate, please help me. I'm on a laptop windows 7 64 bit.
I'll try to translate for our English friends (Sorry for the English mistakes ...)
Hello, I recently Had to restore my system to icts original state and so I Had to reinstall all my softwares, and so Photoshop Elements 6, that 'I have for 2 years and That worked perfectly. A few days after the new setup, Photoshop Does Worked anymore: When I start it, the software opens, and then a white window "Photoshop Elements 6" opens, then a post "Photoshop has stopped working." I tried to uninstall and to reinstall, but nothing works. So I restore my system to an Earlier date and reinstall the software and it works again! But a Few Days later the problem comes again ... I beg you to help me, please! I am on a 64 bit windows 7 laptop.
Thank you for your help -
It told me to uninstall it and reinstall it, or contact Adobe Customer support for help. Where is Adobe Customer Support? Here?
Well, kind of. This is the user to user forum. Which version of PSE and which platform?
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I have a packardbell laptop with photoshop elements 8 installed from new. I have used it on several occasions but I cannot get it to run now. When I open a photo using elements the Adobe box pops up saying that the programme has unexpectedley quit? can anyone help me please as I have several photos to edit before the end of this month. Many thanks for any help
The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check. -
I have photoshop elements 11 installed on my desktop pc, I want to install it on my laptop as well, I read that it can be installed on two systems, but I get a message taht the redemption code has been used by another ID, please help
A redemption code can only be redeemed once. It is used to acquire a serial number. The serial number is what you need to activate the installed software. If you did not keep the serial number when you first installed, you might still be able to find it in your Adobe account online if you registered the software.
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hi, i have sony vaio laptop that already has photoshop elements 12 installed once bought, now i am having a configuration error 12 and says that i need to uninstall and reinstall which i cant. what can i do without uninstalling?
hi, i have sony vaio laptop that already has photoshop elements 12 installed once bought, now i am having a configuration error 12 and says that i need to uninstall and reinstall which i cant. what can i do without uninstalling?
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I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway installing PSE-10 or uninstalling it. If I send the PDF file that has been automatically converted to a PSE-10 the person I send the file to can not open it because they do not have PSE-10. What can I do to stop PSE-10 from converting my PDF files? Don't tell me to upgrade PSE-10 I tried their on-line program and it is too advance for a hobby photographer like myself and their Help Desk is impossible to reach.
Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha -
Downloaded photoshop elements 12, installed ok and activated, started it and splash screen displayed and app launched then shutdown immediately.
Repeat and crashes again. Help it won't start!Solved! Tried everything in the support documents and none of it worked. Massive frustration with Adobe Chat staff who know nothing and just kept telling me to look at the support documents over and over. They also gave me a contact number in Australia that has a recorde d message saying the product is not supported! What is that about?
Finally Anand from Adobe tech support called me (from when I reopened the original support case that gave me the serial number).
Just had to rename folder SLCache in c:\program files(x86) and reaccept the EULA and reactive. Now everything works fine. Way to hard. -
Purchased a elements 11 disk from a store.
After it finishes installing it says application has failed to install Shared Technologies.
The programme then starts rolling back the entire install and no programme is install
Any Help PleaseCan't do or understand some of the things in that link.
As it rolls itself back and theres no files to work on.
Tried it on my other computer and it loaded straight away. Both are Dell computers.
Any ideas?
Date: Sat, 11 Jan 2014 19:53:21 -0800
From: [email protected]
To: [email protected]
Subject: photoshop elements 11 install
Re: photoshop elements 11 install
created by mytaxsite.co.uk in Photoshop Elements - View the full discussion
Try this workaround:
<http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation -photoshop-elements-premiere.html#main_Error__Below_mentioned_applicat ions_have_failed_to_install__Shared_technologies_>
Good luck.
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Start a new discussion in Photoshop Elements at Adobe Community
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I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?
If you never bought the product then you cannot get the serial number.
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Photoshop Elements 11 installed on Mac Mini OS X 10.9.5. Application running successfully on bot main user and administrative accounts for considerable time with no warning messages. When established a new user account on same computer and try to call up elements receive message “Some ot the application components are missing from the Application directory. Please reinstall the application.” How do I correct this problem without disturbing application in main user account?
Brooks lansing if you create a new Administrator account does the same issue occur? If so then it is likely that there is a file permission failure and file permissions have been set for the existing Users instead of the groups they belong to.
Have you removed and reinstalled Photoshop Elements 11? This may reset the file permissions to the correct state to allow it to work under new accounts. -
Will Adobe Photoshop Elements 8 install and run using Windows 8 OS
Will Adobe Photoshop Elements 8 install and run correctly using Windows 8 OS?
Hi regnis33,
Please find the system requirement for installing Photoshop Elements 8: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop-elements.h tml
Regards,
Romit Sinha -
Photoshop elements 11 install freeze "file archive part is missing"
photoshop elements 11 install freeze "file archive part is missing"
Hi rodrod65,
Please re-download Elements from the direct link and try installing again: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha
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