Photoshop elements 12 installing software problems

Used redemption code for Adobe photoshop elements12 to get serial number but this doe not work and I have no access to my product.

It needs few check on your account and you should not share it on the public forum so please try to contact the adobe custoerm support.
Below is the link of Contact us
http://helpx.adobe.com/in/contact.html?product=photoshop-elements

Similar Messages

I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?

I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?

Unfortunately, adobe doesn't have photoshop elements 6 available for download, as far as i know, so your best bet is to either get an usb dvd drive or use an computer with a dvd drive and copy the contents of the pse 6 dvd to somethiing like
a flash drive and then copy the contents from that drive to your new computer.
Do you still have your older mac and it has a dvd drive?
You can share files between the two using airdrop or an ethernet cable.
http://support.apple.com/en-is/HT203106
http://support.apple.com/kb/PH18722
http://support.apple.com/kb/PH14409

I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.

I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.

try using a different browser, or contact support Contact Customer Care

I continue to recieve the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe photoshop elements 13 software that I purchased.

I continue to receive the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe Photoshop elements 13 software that I purchased.

cancel the akamai download and download files 1 of 2 and 2 of 2 directly. put both in the same directory and double click the exe to start installation.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Photoshop Elements 12 software and fisheye photos

Can a 180 deg fisheye photo be converted to a straight line photo using photoshop elements 12 software? Does it use the adaptive wide angle filter?

try using a different browser, or contact support Contact Customer Care

Downloaded & Installed Photoshop Elements/Shared Technologies Problem. What do I do?

I downloaded & Installed Photoshop Elements 11. There is a Shared Technologies Problem. What do I do? It says to reinstall the whole program. Do I need to do that?

Refer to this:
Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Mylenium

Photoshop Elements 12 Installation Problems

Photoshop Elements 12 installs fine on a Windows XPSP3 platform (from C:\Documents and Settings\UserName\Desktop\Adobe Photoshop Elements 12).
On a Windows 7 SP1 platform C:\Users\....\Desktop\Adobe Photoshop Elements 12, but will not run
Error 1000 Application error caused by PhotoshopElementsEditor.exe followed by
Error: 1005 (100)
Description: Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Photoshop Elements 12 Editor because of this error.
The same source installation file was used in bith installs.

Install Using Compatibility Mode
http://social.technet.microsoft.com/Forums/windows/en-US/cdd894f8-1ee2-43e5-952b-d04c25779 a7f/how-to-install-a-software-application-using-compatibility-mode?forum=w7itproappcompat

Uninterrupted useage of my legally purchased and registered Adobe Photoshop elements 10 software.

Good afternoon,
This IS not the first complaint of this nature (as it has happened to me once before, with an older version of the Adobe Photoshop software).
I have been the legal and registered owner of this software (Adobe Photoshop Elements 10) for over 2 years. In the past few weeks, each time I try to use my software, I am prompted in every instance to use my software, that an unusual request to treminate this operation has been recorded and that Adobe Photoshop 10 has become unresponsive .... with NO explanation offered. Naturally Windows has no interest in restricting my usage of a software which I paid for and duly registered when I installed it.
I have been an Adobe Photoshop Elements registered supporter/user for years (starting with Version 7). Since NO legitimate reason is known for this unexplained harrasment, I am left with no other alternative but to register a complaint. In the previous instance when this identical intrusion happened, after I investigated the reason behind such obstruction of service to a software which I was a legitimate and registered owner of, I was advised that I had more than one copy installed.
When does Adobe intend to join the rest of us in the 21st. centry and realize that most likely the majority of their customers run more than one hard drive in their PC cases, and that as a back-up precaution, the same software might be installed on the back up hard drive as well, (and still in the only PC case the owner has)?
I would respectfully request that this harrasment be discontinued IF us, "your customers", are expected to continue supporting the future Photoshop Elements releases. It is NOT our fault, that Adobe seems to be legally behind the times?
The courtesy of a response and correction of this ongoing unjustified interruption of services would be the minimum reaction that would serve as a sign of good faith and proper cutomer rights recognition?
Regards,
Wing Rider 11.

Hello Thomas,
*I have worked with people whose first language was NOT, English as it also
is not mine, but I have been here in Canada 59 years, so I had some time to
get better at it.*
*Thank You for your suggestion. In frustration with this endlessly
stubborn process, I completely removed the software and re installed it all
over again, it seems to be working as it used to be before my problems
started some weeks ago. Here it is now 5:42 PM in the early evening. it
becomes dark after 6:30 PM in our area, but here it is a comfortable +13 C,
which is probably a lot cooler than where you are.*
Best wishes to YOU,
Frank/Wing Rider 11

Photoshop Elements 11 installation problems

Downloaded the bundle and extracted the files to my desktop, however when the installation wizards starts up (setup.exe) it wants to remove the files rather than allow me to go through the installation process (entering serial number, etc.).
I've tried to remove the files and download the program various times but keep getting this same problem.

It sounds like Photoshop Elements may already be installed. Have you tried opening the software from the Start Menu or Screen? Which version of Windows are you using?

Photoshop Elements 6 Testversion Problem

Gestern habe ich mit die Testversion von Photoshop Elements 6.0 von der Adobe Homepage heruntergeladen.
Möchte ich das Programm nun öffnen, erscheint folgende Meldung: "Problem mit Testversion. Beim Laden des Testzeitraums für Adobe Photoshop Elements ist ein Fehler aufgetreten."
Die Installation erfolgte unter einem neu aufgespielten Windows Vista Home Premium 32 Bit.
Das Adobe Produkt wurde vorher noch nie von mir benutzt.
Weitere installierte Adobe Produkte sind der Flash Player, der Adobe Reader 8.1.1 und Lightrom 1.2 als registrierte Vollversion.
Während der Installation liefen keine weiteren Programme im Hintergrund. Auch das Installieren auf anderen Partitionen brachte keinen Erfolg.
Sobald ich Elements deinstalliere, wird auch der Flash Player mitdeinstalliert.
Ich habe versucht Adobe telefonisch zu kontaktieren, jedoch nach fast 45 Minuten Musik vom Band war ich bedient

Hallo!
Hab seit kurzem Windows Vista Home Basic (32-bit) und möchte Adobe Photoshop Elements 6 installieren. Die Installationsdatei von Photoshop startet nicht automatisch, nachdem ich die CD ins Laufwerk geschoben habe. Wenn ich die exe-Datei von Adobe so anklicke, dann beginnt zwar die Installation, aber am Ende kommt folgende Fehlermeldung:
An error occured during the installation of assembly component, dann folgt ein langer Zahlen-/Buchstaben-Code.
Habe in diversen Foren gehört, dass man evtl. vorhandene Antiviren-Software vorher beenden muß, um die Installation von Photoshop durchführen zu können. Nur leider kann ich über die Diensteverwaltung AntiVir PE Classic nicht einfach so beenden/starten wie andere Programme. Muß ich AntiVir vorher komplett deinstallieren, dann Photoshop installieren und dann schließlich wieder AntiVir aufspielen?
Das gleiche Problem hatte ich bei einer anderen Software, die ich unter Vista installieren musste. Habe mich auch vorher als Admin angemeldet. Auch die UAC habe ich vorher ausgeschaltet. Gott sei dank gab es dort eine vernünftige Hotline. Man sagte mir:
Probieren Sie eine Neu-Installation durch Start der SETUP.EXE aus dem
Verzeichnis TOOLS\OLDSETUP oder Steuerprogramm\TOOLS\OLDSETUP von
der Programm-CD.
Eine vergleichbare Datei konnte ich bei Photoshop nicht finden. Wer kann mir helfen?
Tausend Dank im Voraus.
Peter R.
Hi!
In case that the receiver of my email above doesnt speak German I try to translate my email above. Since a short time I have Windows Vista Home basic 32-bit-Version. I try to install Adobe Photoshop Elements 6, but at the end of installation I receive the following error: An error occured during the installation of assembly component.
In addition to Vista I have AntiVir PE Classic (anti-spy-software ). I was told to shut down this software before installing Photoshop. Is that correct? Afterwards I should have to install AntiVir PE Classic again and Photoshop should work properly, hopefully. I also have shut down the UAC at Vista.
Do you have an idea how to solve my problem? In the past I had a similar problem with an other software in connection with Windows Vista. The hotline told me to start SETUP.EXE from a path called TOOLS\OLDSETUP or Steuerprogramm\TOOLS\OLDSETUP on the installation-disc, but I could not found a similar path at the Adobe-installation-disc.
Manny Thanks
Peter R.

Photoshop Elements 5 - Plugin Problem

I own Photoshop Elements 5 and I found this free plugin called: quick mirror from this site:
http://www.mehdiplugins.com/english/quickmirror.htm
I've never had a problem loading/installing before now. I have a new Windows 7 laptop and when I put the file in the plugin folder of Adobe Photoshop elements I can't find it listed in the list of filters. I've reloaded the program, restarted and reinstalled but there is no change. I even tested a different plugin from the same site and it works.
I've also noticed a problem with adding new brushes. They use to be added to the current list of brushes but they aren't. I have to browse for them every time. I'm not sure if there is something wrong with my software but I've never had this problem before. Previously before I got the new laptop the program and plugin loaded fine on a Windows 7 HP desktop. So... any help world be appreciated!

Hi,
I tried the same plug in and it was visible under "Filters>Mehdi" folder. If it is not visible to you then it must be some
compatability issue between the PSE 5 and Win 7. PSE 5 was released much before the release of Win 7.
Thnks,
27Prac

Using Adobe Photoshop Elements installed on another volume

I am using Photoshop Elements 6 on a Mac computer running OS 10.9.
I am working on a video project that will not open in OS 10.9. My hard drive is partitioned to include an older Mac OS (OS 10.6) which I boot into when working on the project. This procedure works fine until I need to use Adobe Photoshop Elements to make changes to still photos within the project. The problem is that the Photoshop Elements application that exists within my main hard drive boot volume will not run within the OS 10.6 volume, even though it previously did when OS 10.6 was the current OS.
I get an error message that states that “Licensing for this product has stopped working.” and it says that I need to reinstall the product. For various reasons, I don’t wish to install Photoshop on two separate volumes of the same physical hard drive. There must be a way to make the same application work with both volumes, just as most other applications do. Is there a way to do this?

Here are some excerpts from this web page:
http://ask.metafilter.com/194687/Unix-vs-Apple-OS
Apple's operating system, which is to say Mac OS X, is actually a specific implementation of UNIX. "UNIX" is a trademark owned by The Open Group, who controls who gets to apply it to their products, based on whether they meet certain requirements (the Single UNIX Specification). Apple got Mac OS X certified a few years ago, meaning that it is actually a UNIX implementation.
Linux, interestingly, isn't a UNIX because it's never been certified by The Open Group and differs in some technical ways from the Single Unix Specification. But from a purely functional standpoint, using a Linux distro probably feels more like a traditional UNIX environment than Mac OS X, mostly because Linux uses XWindows/Xorg in its GUI layer in common with traditional UNIX environments, while Mac OS X has a proprietary GUI (Aqua).

Question: Why will my Photoshop Elements 10 Software not reload on my computer?

I have been using Photoshop Elements 10 and Premier Elements 10 for some time now on my computer. Less than a month ago, i had a bad virus on my computer and had to take it to a Computer Tech shop to be repaired. They had to totally clean off the computer to eliminate the virus, it took two tries to get it clean.
I now can not get my software to reload. I put the disc in and the 'install' screen does not come up. How can i get it to reload? Any help? I do have the original box with the Serial Numbers ....but the screen to load and note them is not even coming up.
Please Advise?
Athena

I'm not real computer literate. Might you know where'd I would find it? There are 5 disks in the softwear, the first 3 are install files dependent on what Windows program is loaded. The last two say Content. Thanks for your help!

Installation of Photoshop Elements 6 software

I am trying to install Photo Elements 6 on my Apple Macbook without any success, much the same as the other 2 people who have already posed questions on the Forum (Elysa Kohrs & Andy Merz). I have already tried all the suggestions and also have had no luck. Can you please tell me if there was any conclusion to this problem.
Many thanks
Val Hobbs

Sorry for the length of this. But I did get it to work and I did a bunch of things to get there - some may have been unnecessary. You could always try just the last few (*) steps without all the rest.
Two days ago I installed Photo Elements 6 on XP pro sp3 as an Administrator, with NOD32 off as well as other task tray programs. The installation reported success and said to reboot. I expected the program to resume after reboot so that I could enter the SN. It did not and double clicking the icon produced nothing. No errors in event viewer and task manager reported it running. I was pretty sure the install disk was bad because of a preinstall diagnostic txt file in the Adobe pse6 folder which had: "Error: Unexpected exception while populating FD for: C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsEditor.exe Error: Unexpected C++ exception caught at the top level of the program."
Here is what I did next - it is now running
] turned off any (pse6) running services in task manager
] turned off any running services in admin tools/services and changed them to Manual Start
] uninstalled using control panel/add-remove.
] went into the registry and backed-up/ deleted all reference to pse6
however I did forget to delete those in hidden folders.
]reboot
] defrag
] reboot into safe mode & run virus scan (ok)
] *Download the LicenseRecovery109.zip (Windows) or LicenseRecovery109.dmg file (Macintosh). at http://www.adobe.com/support/contact/licensing.html
] copied the adobe folder from the installation disk to an options folder on the hard drive.
] *turned off antivirus, ati, scanner, etc. (NOT simple or safe mode btw)
] *installed the program from the options/adobe/setup.exe
] this time it didn't even ask to reboot, but *reboot anyway.
] same result
] *turn off running processes in task manager
] *ran the extracted LicenseRecovery109 exe, little window pops up - then more nothing
] *reboot
] double click the pse6 icon
] presto!
Having said all that if I were to do it again I would at least try the last few steps (*) FIRST before double clicking or any of the others. Tho not sure how to uninstall LicenseRecovery109.
Just thought I'd let you know, hope it helps
Nita

Photoshop Elements 6 edit problem

When I try to import a picture from a file on my computer to edit, my Photoshop Elements 6 says windows has detected a problem...searching for a solution...never does so I am unable to use the full edit. How can I fix this?

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 6\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
Thanks,
Garry

Photoshop Elements 8 Licencing Problem

Photoshop Elements 8 (s/n 1057-1463-2368-0256-2492-2362) has only ever been installed on 2 machines; one was my current laptop Computer which suffered a HD crash, but no problem, I still had a third licence left unused. In late December the same HD failed completely and was replaced by an SSD, now reloaded with Photoshop Elements 8, but I have no licences left. The 2nd and 3rd licences were used up on the same laptop computer I am still using, but there had been no opportunity to deactivate them before the HD unexpectedly crashed. What must I do, please?

You need to contact support directly for activation/deactivation and other installation issues. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. You will need your serial number. NEVER PUBLISH THIS IN FORUMS TO AVOID THEFT - HOPEFULLY THE FORUM HOST WILL REMOVE THE S/N
To get help now click here for product support
Can’t get immediate help? click here for further options
If all agents are currently busy, try again later. In the US you can call:
1-866-772-3623 or 1-800-642-3623

Photoshop elements 12 installing software problems

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