Photoshop Elements 12 & Premiere Elements 12 serial number.

Hi,
The combined Photoshop Elements 12 & Premiere Elements 12 DVD package that I have bought does not have a serial number that will work to install the software. The serial number on the box does not have enough digits (it has 18), there is no insert card, and the envelopes containing the DVD's have no numbers at all.
Can anyone help please?
Thank you
Tom

It was an Amazon purchase - I checked the receipt but Amazon haven't supplied any kind of code for it. I was hoping it would be on a sticker on the DVD sleeves like the copy of Lightroom I bought, but these are just blank sleeves. Maybe a batch has got out without the numbers in there.
I have talked to Amazon and they are sending me another box tomorrow, so I will see if that one has a serial number or code. If it does not I will have to return it and try a download instead.
Thank you both for your responses, I will let you know how it goes ...

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