Photoshop elements 12 toolbar too small

I have recently loaded a fully paid for version of Photoshop Elements 12.  When I open the program, the toolbar and all the fonts anywhere are tiny....like a 2 font.  I spent 2 hours with Adobe support and he didn't know what to do....Must have been a new guy.  From doing web searches on this problem, I know this is not a new problem.  People were complaining about this as far back at 2010.  I know this could not be a problem across the board or the company would not succeed. I am sure there is an answer. I just need someone smart to tell me what it is.  I have a Windows 8 laptop.  It is new and has lots of memory. When I try to change the computers resolution,everything (except Photoshop) becomes ridiculously large.   Cant keep it like that.  I dont know what to do!!!
Thanks

Have you used Help>Updates from within the pse 13 editor to get the 13.1 update?
After that in the pse 13 editor you can go to Edit>Preferences>Display & Cursors and set the UI Scale Factor to Large-200%.
Then restart the pse 13 editor for the setting to take effect.
Also, you might want to install the 13.1.1 update, which fixes some bugs in the pse 13 organizer:
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-13-1-hotfix.html

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