Photoshop Elements 12 trial - says broken/damaged when I try to launch.  What's up?

I am trying to install the trial version of Photoshop Elements.  It downloads fine and seemingly installs fine but when I try to launch it I am told it is damaged and to try again.  Deleted everything, dumped my trash and tried again.  Same problem.  Repeated several times and always the same problem. 

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6 hours and not one staff able to help out???????????

Similar Messages

  • I purchased and downloaded Adobe Photoshop Elements 13 from Amazon and when I try to open it, it's asking for a "Redemption Code".  Where do I get the that code?

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    You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them.  This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
    A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website.  This is what happens if you buy PSE from a brick-and-mortar store like Best Buy.  I don’t’ know what happens if you purchase the downloaded version as I have never done that.
    A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once.  The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
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  • Photoshop Elements seems to be stuck when I try to open the Organizer.

    When I open Photoshop Elements, it seems to be stuck  - it can't seem to find My Pictures on my computer. Any ideas as to what the problem might be?

      Did you import them via the Organizer menu?
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  • Photoshop Elements 4.0 unexpectedly quits when launching

    I just installed Photoshop Elements 4.0. Every time I try to launch the program it starts to open and then unexpectedly quits and gives me the option of reporting it to Apple. I've installed it four times and this happens each time I try to launch the program. The installation goes fine as far as I can tell and I restart the computer each time.
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    After reading your response, I think I repaired permissions (in Disk Utility, right? Click on the disk and then on Repair Permissions). I tried several more installs, repairing permissions before each one. That didn't work, so I created a new administrative account and tried installing from there. I did that a couple of times, again repairing permissions before each one. PE still crashes when launching.
    My computer is on 24/7, with a backup to my external hard drive scheduled for each night. Since I first installed PE, my back up software has also been unexpectedly quitting. I did a backup after completely shutting down my computer and it worked fine. Won't know until tomorrow whether the automatic backup will work.
    I checked the Adobe support for PE and tried some of their suggestions, including going to Console to identify software conflicts. I didn't find anything there, except that the crash log says it's a kern problem. Does that help at all?
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  • It Says Broken Pipe When I Submit a Report at Apple's Bug Report Page

    Hi. It says broken pipe when I try to submit on Apple's bug report page: https://bugreport.apple.com/cgi-bin/WebObjects/RadarWeb.woa/wa/signIn
    I'm using Lion Safari (under Safe mode, coz' my iMac won't boot normally). What's the solution? Thank you in advance.
    Gbu.

    Hi. Thanks for the reply. It's ok now. I just logged in again. Reporting OS X and iOS X bugs and suggesting product feedbacks to Apple should be a little easier if they put it built-in in OS X and iOS.

  • Trouble installing Adobe Photoshop Elements trial version

    I'm trying to download Adobe Photoshop Elements trial version and got up to installing adobe Download assistant and logging in with my Adobe ID and password. Help section says it should start downloading automatically after that but nothing happens and in the adobe Download assistant  under' All products' or 'Products you may like', nothing shows up for me to manually click to download. How can this be solved?

    Did you download directly from PS website? I tried and it worked for me no problem. http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en

  • Photoshop elements 10 says that my gif has to many frames to save. Is there a cap and does only elements has this cap?

    Photoshop elements 10 says that my gif has to many frames to save. Is there a cap and does only elements has this cap?

    If you have upgraded to Mountain Lion, Save As… has returned to the File menu when you hold down the Option/alt key. But you don't really "save" as other file types, you translate & export as Word or RTF or text or PDF & that is easily done by going to File > Export or Share > Export.
    Also, please do us all a favor & don't use all capitals in your posts, either the body of the post or the title. All caps is the internet equivalent of shouting & is very hard to read.

  • Error 109 downloading trial photoshop elements trial but will not let me download again?

    I was downloading photoshop elements trial and it timed out error 109 I tried to re download and it says its already downloaded even though I cannot get it to install and it only shows half downloaded in assistant

    Hi jazzpurrcat,
    Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

  • Photoshop Elements Trial questions...

    I am using a trial version of Photoshop Elements, does anyone know if I purchase the regular version if I am able to do more, or if the trial is the actual Elements?
    Also, I am trying to delete the background from the picture (including the white box) and I read somewhere that it says the select the foreground and just delete the background...well I don't even know how to select the foreground?!  I've attached a picture of one of the products I'm trying to pull from the background.  I hope this makes sense!!
    If anyone could help (and put it in the easiest terms possible!!) I'd greatly appreciate it!!
    Thanks,
    Whitney

    Ciao a tutti
    anch'io sto provando photoshop elements Trial, volevo chiedervi alla fine del lavoro ,perchè avvolte non si riesce ad salvare il file in .ipg o .ipeg
    sembra che sia soltanto possibile il salvataggio in .psd o .pdd ( file di PSE) non è una stupidata questa cosa,....
    in condizioni normali un file del genere non viene visualizzato dal normale software di un PC......
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  • Installation of Photoshop Elements Trial Version opens but is frozen.

    How can I repair an installation of Photoshop Elements Trial Version which will not run?

    And "will not run" means ... ? What system? What warnings do you get?
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  • Photoshop elements trial version plugin not working with lightroom

    Hello,
    I just downloaded adobe photoshop element trial version.
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    Any idea what I need to do?
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    I can't edit in Elements either. May be trial version of Elements can not be linked to Lightroom. Any thoughts? 

  • When I try to launch Adobe Photoshop, an error occurs that says, Error: 1

    When I try to launch Adobe Photoshop an error occurs that says:  Contact Adobe Support - Error: 1

    Elaine1984 for information on how to resolve Download Error 205 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Can't download Photoshop Elements trial Error #2032 appears

    I'm trying to download Photoshop Elements trial but instead of the download button appearing Error #2032 appears instead.

    if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Can anyone help? I downloaded photoshop elements trial and got a error message to download support advisor

    Can anyone help? I downloaded photoshop elements trial and got a error message to download support advisor

    The Adobe Support Advisor has been discontinued
    The Adobe Support Advisor tool was used to analyze
    installer log and  system information associated with installation
    errors. The tool has been  replaced with improved installation support
    mechanisms. Please visit Adobe Support  section for Knowledge base
    articles around Installation.
    Source: Adobe - Adobe Support Advisor
    If you tell us which version of PSE you have downloaded and what is your operating system then somebody here might be able to help you.
    Good luck.

  • Photoshop elements trial download

    Keep trying to download the photoshop elements trial but everytime I press the yellow button it just prompts me to install the download assistant which I have already installed.

    After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
    Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-f aq.html#main_How_do_I_download_a_trial_version_of_Creative_Suite_or_El ements_software_
    Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    But make sure you follow the important steps mentioned on the page before initiating the download.

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