Photoshop elements 12 won't load on 2nd computer

Got PE12 for Christmas and have loaded it on desktop (for home use) and am trying to load it on laptop (for travel use).  Won't load.  Took multiple attempts (5) to finally get it to load on desktop.

Intel Core 2 Processer - 2.2 GHz, 4 GB Memory, NVidia GeForce 8600 graphics, Windows 7 on both computer.  Both Desktop and Laptop have Photoshop CS 5 installed and are usable.
Got out external DVD drive and connected it to 2 different USB ports.  Progress bar at top showed that it was reading the drive until it got to just of 50% and then message 'Please insert disk in DVD drive'
Think there is a problem with the disk.  FYI, the serial number for the software is <removed>.  I have not registered this software after installing it on the desktop, rather wanted to get it installed on both first.

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