Photoshop Elements 13.1 update will not install.

I have tried to install the subject update several times and keep receiving the same error message. "Update Failed. Another installer is currently running, which must be closed before installing this update. Please close other installers."
I can't find any other installers operating. I have rebooted the computer and tried installing the update, but nothing changes.

I found out my problem was related to Windows updates. One of the updates, actually, a Microsoft Office Note Windows 8.1 update, was not updating. This made the computer sense that an update was already in progress and kept other programs from updating. It took Dell Computer and Microsoft a total of 8 hours combined to work through getting all the updates installed properly. Since then I have been able to update other programs including the latest update 13.1 for PSE 13.
I, of course, don't know if your problem is the same as mine. If you are running Windows 8.1 you can go to the control panel > Windows Update > Check for updates and see if it shows any updates that have not been installed. My preferences were set to automatically look for, download and install updates. When the one wouldn't install it inhibited others from installing and I had a backlog of 17 updates.

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Photoshop Elements 13.1 update will not install.

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