Photoshop Elements 13.1 upgrade... total failure

I installed the 13.1 upgrade, but I now have complete failure of the Editor to open. Has anyone else had a similar problem?  Does anyone know what I should do next?

anne1calgary a écrit:
Are many people having trouble with the 13.1 upgrade?  Anyone have any thoughts about the issues I'm having?  Should I de-install Elements 13 and reinstall?
There are several reports you can see in this forum. Are there many people? Probably not many (which is still too much...) because I assume most users will upgrade because the 13.1 solves several severe problems.
Elements Organizer crashes at launch
The problems encountered here are very similar to other ones when updating to an intermediate version like 12.1.
Generally the update runs well if done immediately, but if something has been changed in the installation or the user preferences, the update may fail, and in that case, reinstalling won't help. You'd have to do a clean de-install of the software and deletion of your preferences to reinstall successfully.

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