Photoshop Elements 13 (actually a PRE question)

I tried to run movie but says it needs codec.  I install and run Codec 2 but it still doesn't run

Spurge
Your thread is now in the Adobe Premiere Elements Forum.
Confusion probably exists because your question is not being understood correctly because more details are needed from you.
Is your problem in the Elements Organizer 13 and not in the Photoshop Elements 13 Editor or Premiere Elements 13 Editor?
And, are you using the tryout of the program rather than the purchased program? Do you have the latest version of QuickTime installed on
your computer with Premiere Elements 13?
Certain files have problems importing into the Elements Organizer whereas they do not if they are imported directly into the Premiere Elements Editor.
1. It is a known that Elements Organizer 13 tryout has problems with MPEG2 files.
2. What are the properties of your problem file - video compression, audio compression, and file extension? In some cases, you can rename the file's file extension to gain success in getting the file into the Elements Organizer with the thumbnail with image..
3. Does the file present with a thumbnail (gray or otherwise) in the Elements Organizer 13? And, can you right click that thumnbail and select Update Thumbnail to gain success?
Keep in mind that Photoshop Elements 13, Premiere Elements 13, and Elements Organizer 13 are really different programs.
Photoshop Elements 13 and Premiere Elements 13 are standalone programs, each coming with the Elements Organizer 13. When
Photoshop Elements 13 and Premiere Elements 13 are on the same computer, they share the same Elements Organizer 13.
Please review and consider the above. We will be watching for your answers to all so that we can customize a possible solution for you. In the
case of the Elements Organizer and the thumbnails for files imported into it, there may be no answer. And, in nearly all instances, it is
not a case of a missing codec.
ATR

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