Photoshop elements 13: alpha-numeric redemption code not accepted

I purchased adobe photoshop elements 13 and cannot load the
redemption code on window 8 because it will not accept the alpha letters??

Have you tried
Redemption Code Help

Similar Messages

  • I cant registrer photoshop elements 11 i have the cod not right

    i can´t registrer photoshop elements 11.I have the cod but it say  not right. i have the box

    You may want to reference http://forums.adobe.com
    The problem is mentioned here: http://forums.adobe.com/message/5647016#5647016#5647016

  • How do get a serial number for Photoshop elements 12 from my redemption code

    I recently purchased Photoshop Elements 12 from Office Max and I am trying to get the serial number from my redemption code.  I have followed the instructions from Adobe
    as well as those provided in the box and keep getting the message that "Something seems to be wrong on our end.  Please try again".  I have tried multiple times and still
    get the same answer.  What's wrong and how do i get myserial number so I can start using this product

    I was going through the same hassle with a Photoshop Elements 12 and Premiere combination box from Office Max. The receipt said that it was activated, but the numbers on the receipt and on the box were the wrong length. I finally found the 24-digit Redemption Code on a card mixed in with the other printed materials inside the box. I activated the Redemption Code through my online Adobe account and received the Serial numbers for both Photoshop and Premiere with no more problems.

  • How to download Photoshop Elements 11 after entering redemption code and getting serial number?

    I registered my Photoshop Elements 11 and have a serial number.
    It doesn't show up in "my orders"
    How do I download it?
    Why do I have to download it?
    Why wasn't there any media in the box?
    The box is exactly the size of a CD.
    Jeff

    Hi,
    Can you provide us with more info on how you purchased Photoshop Elements 11? Did you buy it from a retailer such as Best Buy?
    Thanks,
    Preran

  • Redemption code - not accepted!?

    Purchased Photoshop Elements 13 @ Walmart - trying to download & Adobe won't accept my redemption code !??  [removed by moderator - anyone can use it which means you can lose it]
    Please advice ASAP!  Thank you,
    Sharon Keys@

    Photoshop Elements is not part of the Cloud, I will move this to that forum
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements or
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Lightroom student edition: redemption code not accepted [was:help]

    I recently purchased lightroom student addition from a local store i have been approved as a student and am now at the step where they sent me my redemption code but when i go to enter it i get an opps error on my screen

    You will need to contact customer service, this is a user forum where users help users.

  • I purchased Adobe Photoshop Elements 11, have a redemption code, need a Serial Number,

    Website indicated is inaccessible.
    I would like convenient means of using the product I purchased?
    Why is the process so convoluted and inconvenient?
    Regards
    Paul Hobbs

    Which link are you using?
    Have you tried following this process?
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

  • Have purchased adobe photoshop elements 13 from amazon and have been unable to find a 24 alpha numeric access code on box or on disc sleeve, need your help

    have purchased adobe photoshop elements 13 from amazon and have been unable to find a 24 alpha numeric access code on box or on disc sleeve, need your help

    do you have a white box inside the outer box and containing the disc sleeve/disc? In my case, it was on the white box. For Photoshop elements it is all numeric and starts with 1057.
    Brian

  • I just purchased Adobe Photoshop Elements 13 but my computer is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption

    I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • When I try to sign into photoshop elements I keep getting error code 400 connection error. I am connected to wifi and have no connection problems anywhere else. How do I fix this?

    When I try to sign into photoshop elements I keep getting error code 400 connection error. I am connected to wifi and have no connection problems anywhere else. How do I fix this?

    FRANK M
    What computer operating system is your Premiere Elements 9 running on? I will assume Windows 7, 8, or 8.1 64 bit for now.
    As for the Help Menu/Update way for updating, are you doing that with antivirus and firewall(s) disabled? If not, please do so.
    Do you have the 9.0.1 Update of the program installed? What version of Camera Raw do you have installed?
    Premiere Elements 9 is an older program where you can still do manual installs for that one and only Update. And, Camera Raw for 9 is no longer being updated.
    For the 9.0.1 Update
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
    Camera Raw (last update possible for 9) is 6.5
    Camera Raw-compatible Adobe applications
    Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.5 update
    Please review and consider the above, and then let us know the outcome.
    Thank you.
    ATR

  • What can I do when  in Photoshop Elements (version 11) the organizer does not start up??

    !@@

    Yes, thanks a lot. I understand now.
    I now am able to open the old catalog again!! I tried now several times with the new shortcut.
    Thank you very much indeed for ALL YOUR EFFORT and patients with me.
    You suggest now I should click on the repair button. When I do so, the catalog will be overwritten, or I can choose not to overwrite and than the catalog will be twice as big. So I decided not to click on the repair button. When I see afterwards that some functions do not work anymore, I allways can use the repair button. As far as I can see now nothing is lost.. )
    As far as I understood it is only possible to repair with a backup. Happily I made that allways, but I am afraid to use it, for the reason above.
    When I have more time to spare, I will look for all the foto's from the apps of my cellphone and delete them.
    Now I can finish my fotowork, what I had started before, and make Photoshop Elements again the main fotoprogram on my desktop.
    Thank you again! Trees
    Van: Little_Pale_Face 
    Verzonden: woensdag 1 april 2015 21:53
    Aan: Trees kaizer
    Onderwerp:  What can I do when  in Photoshop Elements (version 11) the organizer does not start up??
    What can I do when  in Photoshop Elements (version 11) the organizer does not start up??
    created by Little_Pale_Face <https://forums.adobe.com/people/Little_Pale_Face>  in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/7396555#7396555>

  • Due to Photoshop Elements 12 Organizer I uninstalled the program.  When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available.  I have tried loading Photoshop Elements 12 from the Adobe web site

    Due to Photoshop Elements 12 Organizer I uninstalled the program.  When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available.  I have tried loading Photoshop Elements 12 from the Adobe web site without success.

    The Elements 12 shortcut can't find the Elements12.0.exe file so the program will not load.  I can load the editor from its .exe file but not the organizer.

  • I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number

    I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number

    When you buy software, the serial number is really what you're buying, since the software is typically downloadable. So don't throw it away in the future.
    If you registered the software before you threw away your serial number, then Adobe may have a record of your purchase.
    You could try chatting with a Support Agent:
    https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html

  • My photoshop element 10 stop working,  I am not able to open ti anymore.  ?  I posted this question a few days ago and I did not get any anwer yer,  please help

    My photoshop element 10 stop working,  I am not able to open ti anymore.  ?  I posted this question a few days ago and I did not get any anwer yer,  please help

    I have photoshop premiere element 10  editor and organizer    and I have a Macbook pro 10,9,9
    When I try to open a picture with element editor or if I try to open PS editor directly  I see this
    file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.17.35%20PM.png
    when I click on   Modify    it doesn't open and I have this window
    file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.21.07%20PM.png
    and if I click  REOPEN  , I still have the same message
    Lucie

  • I have a new mac, i want to transfer my photoshop elements, but the new mac does not have a drive?

    I have a new mac, i want to transfer my photoshop elements, but the new mac does not have a drive?

    Transferring does not work, you need to install using installation files. Downloadable versions can be found at the following linked pages...
    PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    PSE 7, 8, 9 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

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