Photoshop Elements 13 are in 32 and 64 Bit Versions,how are they distinguished on the retail CD´s

How do I know if its a 32 or 64 Bit Version when buying a CD for Installation. There are no Informations on the Package??

Hi wakud,
Kindly refer: Adobe Photoshop Elements 13 & Adobe Premiere Elements 13 for Mac, Windows, PC - System requirements
Thanks,
Atul Saini

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Installation Photoshop Elements 13 Upgr. 32-Bit-Version on Desktop running Win 8.1 64-Bit

I try to upgrade my Photoshop Elements 12 Version to Version 13. Version 12 (32 Bit) is running on PC with Win 8.1 64 Bit. Upgade to Version 13 (32 Bit) is not possible (error: 32 Bit version can not installed with Win 64 Bit system). If I try to install 64 Bit Version of Photoshop 13, I get the information, that there is no original version found on PC.
What can I do?
HaPe

As far as the "no original version" goes, you should also be able to select an option to enter the name and serial number of the older (aka original) version instead of having it already installed.

Elements Organizer (photoshop elements 11) stops working and shuts the program down.

I have had Photoshop Elements for several years - first used version 3   then 8 (lost in the 2010 Nashville Flood) bought 9 last year) - then 11 purchased in Dec 2012.
I had trouble installing 11 (Premier and photoshop kept locking up in the install process)   finally installed after 8 hours of problems when I did a clean boot uninstalled Virus protection etc.
Very Frustrating. Installing on HP Pavilion purchased after the flood - 3gigs ram - windows 7 operating system. I have over 2000 pics and HD video clips on the hard drive and during the final installation the files were (converted) according to the install
I tried the "Online Chat" and was cut off
I've been unable to use the new Organizer since it shuts down.   Tried several times over several days with the same results.
Today I transfered a number of photos (jpeg) from Zip drive to the hard drive - followed the instructions on page 9 of the all too brief booklet and
- the pics came up on the screen --HOORAY
UNFORTUNATELY THE CELEBRATION WAS PREMATURE - Organizer stopped AGAIN   HELP!!!

1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Organizer.
3. Continue to hold the keys until you see a message box asking if you want to delete settings file; click Yes. It will open with default preferences.
Solution 3:
Start PSE to get to the Welcome screen.
Hold down the Shift key and click Organizer . Keep holding down the keys until you see the Catalog window.
Select your catalog and click Repair. Select “repair anyway” even if PSE doesn’t find problems.
Then for good measure, click Optimize.
If repairing resolves your issue then fine else repeat the above steps, but click New to create a new catalog. If you’re able to import photos into the new catalog and the Organizer works fine, then problem can be old catalog.
In that case you can try regenerating the thumbnails. Do Show All, Edit > Select All, and then Edit > Update Thumbnail.
Please delete the following files from the location : C:\Users\[username]\AppData\Roaming\Adobe\Elements Organizer\9.0\Organizer
psa.prf
status.dat
Now go to C:\Program Files (x86)\Adobe\Elements 9 Organizer\ and run the exe PhotoshopElementsOrganizer.exe with Admin rights.
If you are on MAC, you will get the files psa.prf and status.dat at ~/library/app support/adobe/elements organizer/9.0/organizer. Post deleting them try launching Organizer.
try and let me know your comments.
More info on one of the post here http://forums.adobe.com/message/4991405#4991405
Thanks,
Garry

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,@

yes,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I accidentally ended up with two versions of Photoshop Elements in my cart and can't find a way to delete one. Also, I am living in Peru and want to purchase the US version. Will it still download?

I accidentally ended up with two versions of Photoshop Elements in my cart and can't find a way to delete one. Also, I am living in Peru and want to purchase the US version. Will it still download?

Karenl33987234 I am sorry that you are facing difficulty contacting our support team. You should be able to chat with a member of our support team at Contact Customer Care. If this link does not work then I would recommend using a different web browser, smart phone, tablet, or computer to visit the page.
I did review the account which you utilized to post to this public forum but I did not see any orders or Adobe software titles registered. Please make sure to sign in with the Adobe ID/e-mail address tied to the order you are facing difficulties with.

I bought photoshop elements 12 from dell and it won't download and they are telling me they sell adobe products and I have to go through you. I was sent a trial password but it doens' t work.

I bought photoshop elements 12 from dell and they are telling me I have to go through you to download it. I got my password but it doesn't work. What do I do?

you need a serial number, not a password.
with the serial number you can activate your adobe.com/ download to a full version from the trial,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

How do you overcome problems using Photoshop Elements with Win 7 and Eyefinity display?

I have a 3 screen Eyefinity setup on a PC running 64bit Win 7 with 16gb RAM and an AMD Radeon 7950 graphics card and Phenom II x4 processor.
I struggle to get a stable PSE10 to work on this setup.
I bought a combined set of Photoshop and Premier Elements 10 and although installed it always crashed when I saved images with the error message "Adobe Photoshop Elements 10 has stopped working". I recently did a fresh install of Windows 7 and decided I had to solve the Photoshop problem.
I installed Premier 64 bit version from disk 2 and Photoshop Elements from disk 1 and then ran compatability checker. Under compatability settings for Win XP srv pack 3 it starts although with some toolbar errors and top and bottom of screen transparent instead of solid. I can save files worked on but then still get the error when I exit Photoshop Elements.
Has anyone had similar and solved the problem? Tech Support said my s/w was too old and unsupported without a service contract.

There should be no need for compatibility mode; pse10 is designed to run on W7. Try making a direct shortcut for the Editor. You can then launch the program directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files(x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"
Then click Next; then click Finish
To launch, try right-clicking on the new desktop icon and choose “Run As Administrator” which often improves stability.

How do I ask photoshop elements to search for and only add pictures on my computer?

How do I ask photoshop elements to search for and only add pictures on my computer?

vbond0071 a écrit:
Please tell me its a simple fix???
[email protected]
My suggestion:
Read the help file carefully:
http://helpx.adobe.com/elements-organizer/using/workspaces.html
Now have a look at the the organizer display layout. Just over the main display panel where thumbnails are shown, there is a drop-down menu to choose the sort order. I assume you are on a recent version of Elements? If you are on PSE12 or 13 you can choose the chronological order (ascending or descending), the filename order, or the import batch. Additionally, if you are viewing an album you can have a manual custom sort.
My other advice is that before you use the organizer, you take the time to read this help file carefully:
Elements Organizer Help | Creating and editing catalogs
The organizer is a very power tool if you understand what it can do and if you don't have misconceptions about how it works. It's a powerful toolset based on catalogs. It can handle and manage folders and files, but that's not its main purpose. Its ability to manage the information included in the exif metadata of your files and the important information you enter with categories, keywords, captions, notes, ratings or the way you include pictures in albums, creations, stacks or version sets is very powerful.

Photoshop and elements 13 Working in iPhoto Want to edit image using photoshop elements Did the following IPhoto Preferences Advanced Edit Photos: In drop down menu chose in Photoshop Elements Also control click and chose edit in external editor Drop

Photoshop and elements 13
Working in iPhoto
Want to edit image using photoshop elements
Did the following
IPhoto>Preferences>Advanced>Edit Photos: In drop down menu chose in Photoshop Elements
Also control click and chose edit in external editor
Drop down menu edit photos in external program>photoshop Elements
Go to to the image I'm working on --- selected the image, the clicked on edit. When nothing happened I double clicked the image. Still elements didn't open. Then I opened the Elements editor, went back to iphoto and tried the entire process again. the photo still didn't open on Elements 13 for editing.
I have 3 Elements 13 books as well as looked on line--all my references say the exact same thing ---- iPhoto>Preferences>advanced>edit in external program>photoshop Elements
I uninstalled and reinstalled both iPhoto as well as Elements.
I spoke with application technical support. There appears to be nothing wrong with my copy of iPhoto. However there is no support from Adobe. I waited for over 1.5 hours for chat support several days ago, and finally gave up.

You are probably choosing the obvious file rather than the correct file as the PSE editor. The actual editor is hidden away inside the Support Files folder. The PSE file at the top level of the PSE folder in Applications is just an alias for the welcome screen and what you're describing is exactly what happens when you choose that. You want this one:

I am with a university and i purchased the adobe photoshop elements for a faculty member of mine, how can he download it when it is in my name but he is the one needing it?

i am with a university and i purchased the adobe photoshop elements for a faculty member of mine, how can he download it when it is in my name but he is the one needing it?

There is nothing to prevent him from downloading and installing the trial version (Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe). At the point all you need to do is provide him with the serial number so that he can activate it. If the intent is that he be the owner of the software then you might want to see about transfering the license...
Transfer an Adobe product license

I have downloaded Photoshop elements 5.0 to a new PC. I recieve error message: "Your Adobe Photoshop Elements user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit."

I was referred here by customer service. I have downloaded Photoshop elements 5.0 to a new PC. After accepting the agreement I receive an error message saying "Your Adobe Photoshop Elements user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit." There is no place to enter the serial number.

All your pictures will remain safe even after uninstalling the program. Your pictures are saved to your system in form of catalog present at C:\ProgramData\Adobe\Photoshop Elements\Catalogs\<your catalog><br />When you reinstall the program you can open this catalog and view all your photos again.

I purchased photoshop Elements 12, downloaded it and I can't find the icon on my Mac.

I purchased Photoshop Elements 12, downloaded the dmg version, and I cant find the icon on my Mac.

Go to
/Applications/Adobe Photoshop Elements 12/Support Files
and double click on the
Adobe Photoshop Elements Editor.app
then to keep the ps 12 editor icon in the dock so you can start it from there, right click on the pse 12 icon in the dock and under Options, click Keep in Dock

Can I upgrade our Photoshop elements 11 to 13 and download it to our laptop and desktop computers?

Can I upgrade our Photoshop Elements 11 to 13 and download the upgrade to our desktop and laptop computers?

Hi Lute,
You should be able to do that exactly as Jon said – although for the first time in many years, Adobe's Black Friday deals out for 2014 don't include any specials for Photoshop Elements... It looks like they are focusing more on the CC product line with the offers.

Finding photoshop CC 64 bit version. I can only see the 32 bit in my downloader

finding photoshop CC 64 bit version. I can only see the 32 bit in my downloader
where is it?

it doesn't offer a choice. maybe it installs both, but the only one that's showing in the Programs list is the 32-bit.
I've worked out how to fix the problems I had - here's what I had to do:
manually find the .exe in the 64-bit Programs directory and create a shortcut to that
hack the registry so that CC is recognised as a valid "open with" program (by manually editing 'CS6' to 'CC' according to some instructions I found on another site)
delete CS6
then install my plug-ins, manually.
The whole process is way messier than it needs to be, and none of this is documented on the Adobe site.

My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.

My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.

Hi vision4success ,
I would like to gather some information regarding your issue, So, please answer the questions below:
What is the exact issue that you are facing?
Do you get any error while installing Photoshop element?
What is the Operating System that you are using?
Since when you are facing this problem. Has it ever worked for you?
What all steps did you try from your end?
If you have any other details regarding the issue that might help us, please feel free to mention that as well.
Waiting for you reply.
Regards,
Sarika

Photoshop Elements 13 are in 32 and 64 Bit Versions,how are they distinguished on the retail CD´s

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