Photoshop Elements 13 compatibility problems on Mac?

I used the trial version of Photoshop Elements 12. When I went to buy it the new version : 13 was out. I bought and downloaded it on my Mac and have not been able to get it to work. It says there are compatibility issues, but the system requirements say it should work? Anyone else having these issues?

UNfortunately we are out of town for the holiday and I forgot my computer. I was just trying to figure out this problem so I could fix it once I got home. I will send a picture of it as soon as I return. After my trial was over, the icon was gone off of my desktop. I didn't go into uninstall it. Do you think that will make a difference even though it's a different version? Thanks for all of your help! I'm new to Adobe and still trying to figure out my Mac as well! I appreciate your help!

Similar Messages

  • Photoshop Elements crashed on my MAC and gave me the suggestion to go to Help, then Updates to correct the problem.  When I do this the update starts and then tells me to close Elements to continue.  I close Elements and continue then get this message - P

    Photoshop Elements crashed on my MAC and gave me the suggestion to go to Help, then Updates to correct the problem.  When I do this the update starts and then tells me to close Elements to continue.  I close Elements and continue then get this message - PLEASE CLOSE THE FOLLOWING APPLICATIONS TO CONTINUE - ElementsAutoAnalyzer AND ElementsOrganizerRevelAgent.  I have no idea how to close these applications and therefore I am not able to get the updates.

    Applications>Utilities>Activity Monitor and you can kill them there.

  • Having problem downloading photoshop elements 13 on my mac.

    just purchased photoshop elements 13 for my mac. now i'm going to finish the install and its telling me my adobe password is incorrect. i logged on to adobe and change my password and still won't accept it.

    Adobe applications do not have password access.  It is most likely your Mac security requieing you to grant permission  - use your Mac password.

  • Transfer from Adobe Photoshop Elements 6 on Windows XP to Adobe Photoshop Elements 12 on the Mac.

    I want to transfer from Adobe Photoshop Elements 6 on Windows XP to Adobe Photoshop Elements 12 on the Mac. My problem is I have lost my catalog and Windows XP.  I need help.
    I have installed the newest Mac version of Adobe Photoshop Elements 12 (PSE 12 Mac) and it seems to work fine but I have not been able to access my old (XP, PSE6) catalog file.
    I am working on a MacBook Air running OSX version 10.9.2.  I have been using Parallels Desktop 9 Switch-to-Mac-Edition™ to run Windows virtual machines.  I had been working for over a year running Photoshop Elements 6 on Windows XP virtual machine.  The XP operating system was updated to 2/28/14.
    When I installed Windows 8, the Parallels program initially offered me a choice of virtual machines, Window XP or Windows 8.  I could use the XP version to work with Photoshop Elements 6 as before and thought I could be leisurely about transferring my Photoshop operations to the Mac side.
    However, without my knowingly doing anything to dispose of Windows XP, I have “lost” Windows XP.  Perhaps it occurred when I updated to Windows 8.1.  At any rate, now I have access only to Windows 8.1. 
    To compound the problem the Time Machine backup program for the Mac was not backing up the XP virtual machine files as I had thought.   I have since corrected the settings but I do not have a copy of Windows XP nor of the Adobe Photoshop Elements catalog which I used in the past.
    Moreover, I do not have a workable Windows XP disk; the only one I could find is from Dell and it does not load on my MacBook Air.  I see Windows XP disks offered by Amazon for about $30 and have thought about buying a copy to help see if I could  accomplish the transfer of the catalog file to my Mac.  I would use XP only to accomplish this transfer.
    I am not completely confident that reinstalling Windows XP would actually enable me to do the transfer and I can foresee potential big problems. Therefore, before taking that step I thought that I would check with you to see if there is a way to find the catalog file and perhaps to modify it so that I could work in the Mac Environment.
    I have used Elements to improve and organize over a thousand travel and family photos taken with a pocket size digital camera.  Being a nonprofessional, I have edited mainly by cropping and using Quick Fix but have many hours invested.  Yes,  I still have the originals and probably could have redone much of that work with the time I have invested in trying to find the missing XP and catalog.
    I have found two large HDS files (Windows XP.hdd and Windows XP (2).hdd) that were created 7/15/12.  I suspect they may be important but am not sure what they are.   I read that HDS files are commonly Windows media digital rights management files, DRMs.   HDS files may also be used by hierarchical data systems.  Do the names suggest anything about Photoshop?
    Can you help me find the catalog and transfer it for use with the Mac Adobe Photoshop Elements 12?

    See this link:
    http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

  • How do I install Photoshop Elements 6 on the Mac-mini?

    How do I install Photoshop Elements 6 on the Mac-mini? I keep getting the following message:
    x Installation cannot continue until the following applications are closed:
    flash_server
    Please close the application(s) listed above and click "Try Again" to continue the installation. Click Cancel to exit Setup.
    How can I resolve this problem without screwing anything up? Your help will be greatly appreciated.
    Thanks

    Your right. It won't make any sense to subscribe for a software that I don't own. I have CS5 on my Dell Laptop which has been giving me issues, so I re-installed the Operating System along with all my editing programs and nothing more. So I can toggle between the Mac and the PC to get the job done in the meantime. I will eventually get CS6 for the Mac.

  • Photoshop Elements 4.0 for Mac now available

    I use and love iPhoto but require greater editing capability. I downloaded and installed the Photoshop Elements 3.0 30-day trial (my trial just ran out). I was waiting for Elements 4.0 to come out for Mac, and noticed it is now out and available from Amazon.com for $10 off ($79.99) and free shipping.
    CLICK HERE for Photoshop Elements 4.0 for Mac at Amazon

    Thanks for pointing me in the right direction Barbara. This fixed the problem I was having with getting the 'How To's' to work.
    Dave

  • Photoshop Elements 11 installed on Mac Mini OS X 10.9.5. Application running successfully on bot main user and administrative accounts for considerable time with no warning messages. When established a new user account on same computer and try to call up

    Photoshop Elements 11 installed on Mac Mini OS X 10.9.5. Application running successfully on bot main user and administrative accounts for considerable time with no warning messages. When established a new user account on same computer and try to call up elements receive message “Some ot the application components are missing from the Application directory. Please reinstall the application.” How do I correct this problem without disturbing application in main user account?

    Brooks lansing if you create a new Administrator account does the same issue occur?  If so then it is likely that there is a file permission failure and file permissions have been set for the existing Users instead of the groups they belong to.
    Have you removed and reinstalled Photoshop Elements 11?  This may reset the file permissions to the correct state to allow it to work under new accounts.

  • Installationproblem: Photoshop Elements 10 Trial on Mac OS Lion

    I can't install the Photoshop Elements 10 Trial on Mac OS Lion. The installer stops right at the start with this message:
    Exit Code: 24
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 18 error(s), 0 warning(s)
    ERROR: DW001: Set payload cancelled status
    ERROR: DW049: Payload {007A2A28-D6A8-4D91-9A2B-568FF8052215} has an action "install" but no resultState
    ERROR: DW049: Payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} has an action "install" but no resultState
    ERROR: DW049: Payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} has an action "install" but no resultState
    ERROR: DW049: Payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} has an action "install" but no resultState
    ERROR: DW049: Payload {3BDD6712-FD98-4280-AD34-DE0BDF4EC9F0} has an action "install" but no resultState
    ERROR: DW049: Payload {52411D2C-81DD-442F-81C7-D867F6D73491} has an action "install" but no resultState
    ERROR: DW049: Payload {60CB5C6D-5B99-45D3-BAB5-E7728182101E} has an action "install" but no resultState
    ERROR: DW049: Payload {66662067-28E4-4A8B-8209-5D6F2B7BCF48} has an action "install" but no resultState
    ERROR: DW049: Payload {6A2E619B-E4AC-433B-A648-D458CE543A96} has an action "install" but no resultState
    ERROR: DW049: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "install" but no resultState
    ERROR: DW049: Payload {A44863BF-8DB8-4D22-88DB-5A02BE319840} has an action "install" but no resultState
    ERROR: DW049: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "install" but no resultState
    ERROR: DW049: Payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} has an action "install" but no resultState
    ERROR: DW049: Payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} has an action "install" but no resultState
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Camera Profiles Installer: User cancelled installation
    ERROR: DW001: User cancelled the operation
    Can anyone help me here?
    By the way...same problem with the Premiere Elements 10 installer ;(
    Thanks,
    Martin

      There are a few things to try:
    1) Remove all traces of the previous install and start over.
    2) Update Java script for OS X Lion http://support.apple.com/kb/DL1421
    3) Temporarily disable any firewalls, internet security and antivirus software during download and installation - don‘t forget to turn it back on again after installation is complete.
    4) Try the download again using a different browser such as Firefox.  Before starting enlarge the temporary internet file cache in Firefox 3.x and later (Mac OS)
    Choose Firefox > Preferences.
    In the Advanced tab, click Network.
    In the Offline Storage area, increase the amount of space for the cache to the size of your file. (The default is 50 MB.)

  • Photoshop Elements 10 on my Mac.

    I installed Photoshop Elements 10 on my Mac running OSX 10.6.8.  The Organizer opens just fine, but when I click on the Editor to edit photos it won't open and gives me error message about Twain.  I am not trying to use a scanner or printer, just trying to open Editor.  Can't seem to find help anywhere.  I have seen people with the same message and the same problem but no solution to the problem.  Please help.

    Kindly review the KB doc and follow the steps. You should be good to go http://helpx.adobe.com/photoshop-elements/kb/twain-installed-photoshop-elements-9.html

  • Does anyone know if Photoshop Elements 9 for the Mac is compatible with Mavericks?

    Does anyone know if Photoshop Elements 9 for the Mac is compatible with Mavericks?

    Yes, but it is absolutely critical to delete all existing preferences after upgrading to 10.9.
    I'm running PSE 6, 8, 9, 10, 11, and 12 in 10.9. PSE 11 has a slight problem (with a couple of filters) but otherwise it all works.

  • Photoshop Elements 11 on a Mac - Text tool freezes

    I am working in Photoshop Elements 11 on a Mac.  Everytime I use the text tool, the program freezes and I have to force quit.  I read this might have something to do with a font problem.  I have deleted fonts that came on the Mac and also downloaded other fonts.  I am not super technical so please keep that in mind when explaining stuff. Help!

    Hi mrhardin,
    Try steps in given link below for font troubleshooting:-
    http://helpx.adobe.com/x-productkb/global/troubleshoot-fonts-mac-os-x.html
    Sarika

  • My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download

    My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download or re-install. " and then the button "Buy Now". When I hit the Buy Now button I am put in a field to buy Photoshop Elements 13, with no way to change to Elements 10. I do not want to go through the hassle of reinstalling etc. In fairness, it's been over a month since making the decision to buy. Still, I consider this a nightmare. Any ideas on how to buy the app I've got withou having to purchase a whole new one? Thanks.
    If worse comes to worse, will I need to uninstall the trial if I buy a new version? Can I use part of it lime download assistant?

    Adobe does not sell older versions of their software.  If you wish to purchase an older version you will have to find and take your chances with a third party vendor.

  • Adobe Photoshop Elements to a Power Mac G5

    Hallo
    Is it still possible to buy a version of Photoshop elements to a Power Mac G5 with a PowerPC CPU?
    If yes - What is the version called, and where to buy?
    Yours
    Brian

    PSE 6 would be the latest version. Adobe doesn't sell it, but you might find a copy someplace else.

  • I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    If the code you are trying to enter has letters then you are not looking at a serial number.  A serial number only contains numbers - 6 sets of 4 numbers.
    Find your serial number quickly
    You might be dealing with a redemption code.  This is especially so if you purchased it from a store or the like.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Adobe Photoshop Elements editor quit unexpectedly,  Mac OS X Yosemite 10.10.3 and Elements 11.  It does this every time I try to apply a filter

    "Adobe Photoshop Elements editor quit unexpectedly"   Mac OS X Yosemite 10.10.3 and Elements 11.   photoshop quits and I get this message every time I try and apply a filter to a pic?

    Could you please attach the crash report so that we can see what is causing PSE11 to crash.
    Meanwhile please try resetting preferences by:
    Press Cmd + K > It will open preferences dialog > In genearl tab, click on Reset Preferences on Next Launch
    Thanks,
    Anwesha

  • I had no idea that I needed to use a CD to download my Adobe Photoshop Elements 12 onto my MAC and have already registered the product; how can I now download it? I have tried loping on the web and no luck! Please help me!

    I had no idea that I needed to use a CD to download my Adobe Photoshop Elements 12 onto my MAC desktop and have already registered the product; how can I now download it? I have tried looking on the web and no luck. Please help me!

    You don't need a CD to download anything; just download & install the trial from http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements, then activate it with your serial number.

Maybe you are looking for