Photoshop Elements 13 - Downloaded, but ?????

Bought Elements 13 (Win 8), downloaded, no 'launch icon' showed up on desktop and nothing to 'drag n drop' from files.  There is a 'setup' file, it wants me to re-enter my serial # but it won't allow me to enter the 'letters' in my serial number.  This doesn't make sense.....How do I get PSE 13 to work?  Never had a program this difficult to install

Probably the numbers you have are what is called Redemption Codes.  If that is the case then you need to read this artiale:
<Redemption Code Help>
Installation is always by double clicking on the setup file and your beast bet is to install it in Trie#al Mode first (i.e. you don't need any serial numbers for it).  When it is installed, you need to go online (using a browser like Firefox or Internet Explorer) and login to your account  this will aloow you to redeem your code for a real serial number that needs to be used to activate your product.
Hope this helps.

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