PHOTOSHOP ELEMENTS 13 Editing is not accessable with my new Yosemite OS

I have called in to support for TWO DAYS!!
Spoken with 5 people
left hanging for over 1/2 an hour with a expectation of their return...
I hung up!!
eventually was given a promise of a call back in 45 minutes from a specialist.
Never happened.
WTF ADOBE!!!
ARE YOU RIPPING ME OFF?
CAN YOU SAY ATTORNEY GENERAL?

We are not Adobe. This is a user to user forum.  We are customers just like you.
You need to contact Adobe:
Contact | Adobe
You may need to use the chat option.

Similar Messages

  • Photoshop Elements 10 won't run with the new Yosemite OS. How can I fix this?

    Ever since we updated to Yosemite OS we've had so many problems with our programs. I can't even open Photoshop Elements 10. Is there any way to fix this?

    First of all, don't try to sign in. Photoshop.com is dead and gone and PSE will hang forever looking for the non-existent servers. Just start the editor or organizer directly from the application file and use that. The editor is this one, not the one at the top level of the PSE 10 folder in applications:
    Also, it's very important to delete existing preferences on upgrading OS X:
    A Reminder for Mac Folks upgrading to Yosemite | Barbara's Sort-of-Tech Blog

  • Adobe Photoshop Elements 12 does not work with Yosemite 10.10

    My Adobe Photoshop Elements 12 does not work with Yosemite 10.10 nor does my Premier Elements 12. When I try to start them up I get the error message. After uninstalling and reinstalling a few times its still the same. Strangely enough PSE 11 seem to work with Yosemite.  I uninstalled my Premier Elements as well and it behave the same way. How do I get a new copy of Premier Elements 12 to reinstall?

    Just to further test what is happening to my iMac on Yosemite is I downloaded the trial version of Photoshop CC and when I go to launch it it gives mr the same error message as when I try to launch PES 12 or Premier Elements 12. So whatever the problem is it involves all three and so upgrading to Photoshop CC doesn't even help.  Could there be an Adobe file damaged or missing somewhere that is common to these and yet does not effect Revel and Lightroom?

  • Photoshop elements 10 will not migrate to my new macbook pro/retina display.  There is no CD/DVD player on this machine.  Any suggestions on how to get Elements onto my machine?  Yes, I have the disk(s).

    Photoshop elements 10 will not migrate to my new macbook pro/retina display.  There is no CD/DVD player on this machine.  Any suggestions on how to get Elements onto my machine?  Yes, I have the disk(s).  Am I going to have to buy an external CD/DVD player to load this one program:(

    I have ordered a USB3 BluRay/DVD/CD player/burner and will use that both with my iMac ( in which the Superdrive seems to be failing ) and the MBPro Retina I just bought .

  • Photoshop elements 13 will not print to my new epson wf-7620 error message;default printer could not be opened

    frustrated! photoshop elements 13 will not print to my new epson wf-7620 error message;default printer could not be opened

    I haven't been able to try this fix, but someone emailed me the below fix:
    I had same problem.Elements13 would not open my new default printer, but worked ok on four other versions of Elements. No help from Adobe, after three days of searching & phoning adobe , I found out by:- Going into Elements 13, Press Edit button, down to "Preferences and across to general. Press the "Reset Preferences on next launch". I then suggest you go through each section to make sure that your chosen preference are still ticked/checked in.
    It worked for me. Hope same for you.
    I'm planning on trying this fix soon.  Let me know how it goes for you if you get to try it before me.  Will do the same.  Thanks,
    Chad

  • Photoshop Element 9 is not running on my new Dell E7240 laptop. Erreur :231:10. How can y solve the problem. Is it a license problem? My PC is very new, and PS9 is al little bit older.

    Photoshop Element 9 is not running on my new Dell E7240 laptop. Erreur :231:10. How can y solve the problem. Is it a license problem? My PC is very new, and PS9 is al little bit older.

    fixed with this method:
    http://bbs.archlinux.org/viewtopic.php?pid=319710

  • I have the newest Macbook pro with retina display, I recently installed Photoshop elements 11 and have noticed that elements 11 is very pixelated. Is there a way to fix this, or is elements 11 just not compatible with the new retina?

    Is there a way to fix photoshop elements 11 from being pixelated on my new Macbook Pro Retina Display?

    You may want to reference http://forums.adobe.com
    The problem is mentioned here: http://forums.adobe.com/message/5647016#5647016#5647016

  • Photoshop Elements "Edit" does not open

    The "Edit" option in Photoshop Elements no longer opens (the "Organizer" option still works ok.)
    Suggestions?
    Sandy

    On the drive on which you have installed PSE,on my machine it is on C:
    Go to c:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
    Now launch PSE and check if it works.
    Alternatively,
    Try resetting the PSE preferences by
       1. Close Elements.
       2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Edit.
       3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
    - Disable any anti-virus software just to confirm if it is not blocking PSE Editor.
    In case any network printer is attached try to launch without network or printer uninstall.
    try and let me know your comments.
    -Garry

  • Photoshop Elements 12 doesn't work with OS X Yosemite, why?

    I bought Photoshop Elements 12 as download version on amazon.de about 9 months ago and installed it on Windows 7.
    I bought a 13 inch macbook pro (mid2012) and tried to install photoshop on it after updating OS to MAC OS 10.10 Yosemite and using some tools like the rubber or the magic wand the program stops working and i have to start it a new but it still doesn't work.
    Is this because of the new OS version or is there an other cause?

    Photoshop Elements stops responding after Mac OS update to Yosemite

  • Photoshop elements 12 will not connect with Revel Premium

    I am using Windows 8.1 and I upgraded to Elements 12 from Elements 8 in August 04.  I also have Revel Premium.  For a few weeks I was able to move photos between PS and Revel.  Now this has changed, for I am no longer able to access Revel from Photoshop.   I have listened to the Help Videos and have red the other help topics with no success.  Obviously there is a solution to this problem, and I am convinced that others have experienced it.  Since Adobe Tech Support does not support Photoshop and only directs you to the Forums I am hopeful there is someone here who can help me.
      I appreciate your help since I have many photos in Revel that I would like to move to Organizer.
                                                                                                                                                                                 Richard

    What operating system are you using?
    What happens after you click on a photo and go to View>Full Screen?
    Does that happen with all your photos or just certain ones?

  • Once image is edited- how do I save it to desktop or a file to later insert it in an illustrator layout?  I tried to save it and it saved but it opens into photoshop elements editing page

    once image is edited- how do I save it to desktop or a file to later insert it in an illustrator layout?  I tried to save it and it saved but it opens into photoshop elements editing page

    Right click > Open with and choose the program to open it.

  • Upgraded my mac to yosemite, currently have photoshop elements 12, it wont work with yosemite.  is there a free upgrade to make 12 work with yosemite version 10.10

    recently upgraded to mac OS10 yosemite version 10.10
    my photoshop elements 12 is not working with this os
    is there an upgrade so elements 12 will work?

    Photoshop elements 12 should work on mac os x 10.10
    Have you updated to 10.10.1
    Also, if you upgraded with pse 12 already installed, it's a must that you do the steps shown on the following page:
    http://barbarabrundage.com/2014/10/17/a-reminder-for-mac-folks-upgrading-to-yosemite/
    Also, see this:
    http://feedback.photoshop.com/photoshop_family/topics/photoshop-elements-hangs-in-yosemite

  • Photoshop Elements 12 will not let me save files edited on a usb flash drive, but will photos on the hard drive all other apts will on the flash drive

    Photoshop Elements 12 will not let me save files edited on a usb flash drive, but will photos on the hard drive all other apts will on the flash drive

    Thanks for the information and your help. I have never bothered before changing the format. Next time I will.
    I copied the library to the external drive and then it went and said they were referenced files but I was okay about that. Now it cannot see them and will not do anything with them. I think I will buy another external drive and start again by importing all of my files again. I guess 55K will keep the mac busy this week.

  • I have Photoshop Elements 9 on an iMac with OS 10.6.8. I bought a new printer/scanner and the program will not import the new scanner to replace the old one. How do I do this?

    I have Photoshop Elements 9 on an iMac with OS 10.6.8. I bought a new printer/scanner and the program will not import the new scanner to replace the old one. How do I do this?

    Thank you for your suggestions. I downloaded a more recent version of Twain, but this didn't help. I also tried closing and opening Photo Shop and restarting my computer without success. Reinstalling Photo Shop sounds like a very promising solution, but I'm  not sure I will do it. In the meantime I can scan items using a printer program. These scans open in Photo Shop. It is an extra step.

  • I cannot open photo's stored in my i photo library to edit in Photoshop Elements.  Adobe comes up with the message program error. I use a Macbook Air.

    I cannot open photo's stored in my i photo library to edit in Photoshop Elements.  Adobe comes up with the message program error. I use a Macbook Air.

    No, that is done deliberately, since letting other programs poke around in the iphoto library is the fastest known way to corrupt it and make it wither up and die, along with your photos. If you want to use PSE with iphoto you have two choices:
    1. Set PSE as your external editor and send the photos from iphoto. Edit them, then save without changing the name or format and iphoto will remember your last saved edits + original, although you have to lose the edits to see the original again. You may need to set the editor prefs>saving files>on first save to save over existing to make this work.
    2. Export the photos from iphoto, use file>open in PSE, make all the changes of any sort that you like, save the file, and import it to iphoto as a new file.

Maybe you are looking for