Photoshop Elements 13 Editor won't launch

I've downloaded Photoshop Elements 13, which I've purchased. After completely installing and signing in with my Adobe ID, I'm prompted to accept the EULA again. After clicking Accept, the application closes and doesn't open.
I've uninstalled, rebooted and re-installed the application on my Win 8.1 64-bit system. I had downloaded the PSE 12 trial, which i've uninstalled as well. I know that something was not uninstalled, because after the re-installation I don't see the original splash screen prompting me to choose between the Organizer and the Editor. When I selected the Organizer, it would open fine. I changed the preferences to open immediately in the Editor, hoping that it would launch if that were its only option. This didn't work either. I also tried Adobe online chat support and they advised that they had no online solution to my problem and to post a question in the forum. There is also no phone support option for PSE. What do I do now?
Robert

So where are these Forum experts?????
Here is the chat support. What a joke!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
system: PC Win7 64 bit SP1
Intel i5-3470 3.2GHz. 8G ram HD GC
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
info: You are now chatting with Baljinder Kumar.
Baljinder Kumar: Hello
Baljinder Kumar: Welcome to Adobe Installation Team, How may I help you today?
Baljinder Kumar: I'll be glad to help you with your issue today.
Baljinder Kumar: Please allow me a moment while I look into your account & verify the details.
D.R. OLDFIELD: APE 13 For PC when I click on Editor the screen loads but freezes.
Baljinder Kumar: Thank you
D.R. OLDFIELD: hello?
Baljinder Kumar: May I have the serial number please?
D.R. OLDFIELD: 1057- - - - -
Baljinder Kumar: Thank you
Baljinder Kumar: Well unfortunately technical support for this product is only available on forums.adobe.com
D.R. OLDFIELD: So there is no solution? I was on the Forum and sent here?!!!
Baljinder Kumar: Well you can post a new query there and you will get a response from the expert
D.R. OLDFIELD: I've posted two query's.
D.R. OLDFIELD: Whom is this expert?
Baljinder Kumar: Well there are Adobe users who are helping other Adobe users
Baljinder Kumar: Adobe Experts also replies on forums
D.R. OLDFIELD: And this is called company product support?
Baljinder Kumar: This is called forums support.

Similar Messages

Adobe Photoshop Elements 13 won't launch email with photos attached, why?

Adobe Photoshop Elements 13 won't launch email with photos attached, why?

Gordon,
Are you trying to use email functionality in Elements Organizer and then witnessing this problem.
If this is the case, I would recommend you to go through this article once and see i it helps:
Elements Organizer Help | Share files and slideshows by email
Thanks,
Anwesha

Adobe Photoshop Elements 13 Won't launch

My motherboard died. I put a new motherboard in and have been reinstalling the OS (Windows 7 Professional) and reinstalling all of the programs. I successfully re-downloaded Adobe Photoshop Elements 13 and entered my license key and it installs. When I launched it, it came up to the welcome screen, but when I try to open the Organizer or the Editor, it won't launch! I switched to startup in the Organizer versus the Welcome Screen and now it won't launch at all!
I uninstalled the program and tried reinstalling. It installed, but the program will not launch!

Hi,
Try starting the two applications directly by creating shortcuts to the following files.
Organizer: "C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsOrganizer.exe"
Editor "C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe"
If you need help with creating the shortcuts then come back and I will explain how to do it.
Brian

Photoshop Elements Organizer won't launch

In Photoshop Elements 8.0 I attempted to order photo prints through Shutterfly. The transfer never completed. Now when I open Photoshop Elements and click on Organize, the Organizer never launches. I would like to retrieve all the folders of photos I have organized, captioned, made into CDs, etc. with Photoshop, but I cannot get the Organizer to open. I have tried to use all suggestions found to date on the forums with no success. Can anyone help me get my Organizer opened?

Please try steps listed on blog: http://psekb.blogspot.in/2013/03/pse-organizer-is-not-launching.html
Please let me know if it is still not working for you.
~Andromeda

Photoshop Elements 8 won't launch after installation

I get an error message that the application has been moved from it's original location, and needs some repairs, with an option to repair now or cancel, and when I click through to accept terms and use as a trial, it just disappears as if I never tried to open it. Same with CS4 trial download. I called Adobe, spent 2.5 hours on hold, then 2 hours doing various things which had no effect. I called back today, and was on the phone for 2 hours, when I was disconnected, and wasn't called back, even though she REQUESTED my number for precisely that reason. I'm trying to purchase an Adobe product, but if the trial won't work, then I'm not risking the money.
Mac, snow leopard 10.6.2

I'm also on a Mac running 10.6.3 and Elements 8.
I think the installation process malfunctioned. I'd COMPLETELY DELETE the Photoshop Elements 8 folder in the Applications folder and start the installation process again.
It's very easy to give a copy of an expensive application to a friend. The application developers - like Adobe - don't like that because they don't make any money on the transaction. They spent millions of dollars creating the application, so you really can't blame them. So they all take creative steps to let an application determine if it is a genuine copy - or a bootleg copy.
One way to let the application determine if it is a genuine or bootleg copy is to create a hidden file in the application's folder. The file is there, but you can't see it. If you make a copy of everything in that application folder, you won't copy this hidden file because you can't see it.
The Mac's operating system file catalog knows this hidden file is there, because otherwise it might overwrite that unused hard disk space. But it has been instructed not to tell you about the file's existence - and not to copy it with normal copy procedures. Apple built this feature into the file catalog for its own use. An important part of the operating system's files are kept invisible in the same way. That prevents idiots from deleting important files - and engaging in do-it-yourself brain surgery. So application developers use this feature for their own purposes.
Each time the application starts running, it checks to see if that hidden file still is there. If the file isn't there, then the application refuses to run. I'd suspect that in your case, the hidden file isn't there. I think that is what the "application has been moved" warning is telling you. They don't want the warning to be too specific because they don't want to tell the hackers of the world one of their security features.
There's no way you can re-create this hidden file - except to go through the installation process a second time.
Remember that all this is my supposition. I know that some application developers use this technique. I don't know that Adobe is using it. But what you are seeing is consistent with the application realizing that something important is missing - and refusing to run.

Photoshop elements 6 won't launch

I am running osx 10.5.8 on power mac g5. Have been using photoshop elements for years and it suddenly stopped launching - just freezes on scanning for presets. Only thing I could figure out was that it got corrupted some how - bought a new elements 6 - freezes exactly same place.

Oops, I see you posted that info. Okay, go to your username>library>preferences and delete:
com.adobe.Photoshop.Elements.plist
Adobe Photoshop Elements 6 settings
Adobe Photoshop Elements 6 paths
Opera preferences
Repair permissions and try again.

Photoshop Elements Editor won't open

I have been using Photoshop Elements since July without any problems. Now the Oraganizer will open but the editor will not. How can I fix this?

We badly need to have a consolidated thread for the many victims of this problem. PSE 10, 11, 12 (Windows) at least. Organizer loads, Editor does not. The way this forum is set up, you wouldn't see it unless you have been following for some time as I have. [PSE 10 victim].
I don't know who first got the idea that clearing prefs was a solution. It does not work for us.
I thought the forum revisions might make it easier to see all the posts about this common problem. They don't!
But now, thanks to taziers, "I was on the phone with tech support for 3 hours with no success and I was told this was a flaw with adobe Photoshop."
So I have been wasting all the time I've spent on fixing? Wait for a patch, if ever. .?? . .TBC
https://forums.adobe.com/thread/1337089?sr=inbox&ru=828644
https://forums.adobe.com/inbox?objectType=2&objectID=6275791
https://forums.adobe.com/message/6353404#6353404

Photoshop Elements 12 won't launch

When I try to launch PSE12, I keep getting the sign-in window asking me to register. It is registered and I chatted with two service reps
neither of whom could help me. Would appreciate any help in this matter. Is there a fix for this?

Hi,
Please refer to the following forum posts.
http://forums.adobe.com/message/5831527#5831527
Please update the results.
-Shikha

Photoshop elements 11 is not launching or loading images (photo editor)

Photoshop elements 11 is not launching or loading images (photo editor)

If you haven't committed to PSE12, yet, then you should be able to download PSE/PRE11 from this website. Be sure to follow the Very Important Instructions to set the Adobe authorization cookie, because the downloads actually come from Adobe:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

Photoshop Elements 10 will not launch from it's tile in windows 8

Photoshop Elements 10 will not launch(open) from it's tile in windows 8,if I restart the computer then try it, it launches. but once I close the program and try to launch it agian from the tile it won't launch (open)
What going on ?

You might unpin (Unpin from Start) the photoshop elements 10 shortcut from the start screen and then go to
C:\Program Files (x86)\Adobe\Photoshop Elements 10 and right click on the PhotoshopElementsEditor.exe and choose Pin to Start.
And/or if you want an shortcut on the actual desktop you can use Send to>Desktop (create shortcut)
Perhaps the shortcut directly to the pse 10 editor will work better when using the start screen.

Adobe Photoshop Elements editor quit unexpectedly, Mac OS X Yosemite 10.10.3 and Elements 11. It does this every time I try to apply a filter

"Adobe Photoshop Elements editor quit unexpectedly" Mac OS X Yosemite 10.10.3 and Elements 11. photoshop quits and I get this message every time I try and apply a filter to a pic?

Could you please attach the crash report so that we can see what is causing PSE11 to crash.
Meanwhile please try resetting preferences by:
Press Cmd + K > It will open preferences dialog > In genearl tab, click on Reset Preferences on Next Launch
Thanks,
Anwesha

Photoshop Element Editor 12 does not start

Few days ago I installed Photoshop Elements 12. It worked fine, however today I decided to re-roll my system to the version prior to PSE installation. After reinstalling PSE12 I couldn't launch Editor - Organiser works fine.
Editor doesn't start if I try to opent it directly from .exe file, from Organiser or from Welcome screen. In Task Manager Photoshop Elements Editor program appears for a few seconds, later PDapp.exe appears and nothing happens.
I tried to reinstall the program removing all folders (also from "AppData" folder) but it hasn't helped.
Any idea how to solve the problem?

I decided to restore system because of some strange short (1-3s.) hang-ups.They started after installing last windows update.
I am using Win 7. I tried normal normal uninstaller.
Finally, I deleted some folders in CommonFiles/Adobe connected with PSE12 and with licence manager and then after reinstalling PSE I need to sign in to my Adobe account and everything works fine now.

Photoshop elements editor does not open

I had photoshop elements 12 for windows working fine on windows 7 professional 64 bit . Then recently attempted to install the12.1 upgrade which failed with the usual lack of any useful information.
I removed elements, rebooted, reinstalled, rebooted, ran the update successfully, rebooted and now, as has been since the upgrade attempt, the editor won't start. If I right click a photo in the organizer and pick edit, I get a message "Loading the Adobe Photoshop Elements Editor Workspace..." for a couple of minutes, the message disappears, and no editor appears.
How do I diagnose and fix?

Before anybody asks, no the editor won't open from the startup screen nor from the right click menu when displaying a folder with pictures.

"Photoshop Elements Editor has stopped working"...message

I am very very very new to this...and have had so much trouble I'm ready to ask for a refund! After installing and watching tutorials and not being able to load any pictures to the 'organizer'...(my autoplay does not show the "Organize and Edit Photos" or show the Photo Downloader...I finally called Customer Service. He told me I needed to uninstal and reinstall. Ok..I've done that. But it's still not on Autoplay. At least he showed me where the file menu is on the 'organizer', so I could get some pictures in there. But when I click on 'Edit Photos', I get the pop-up message, "Photoshop Elements Editor has stopped working"....It never HAS worked....This thing just came out of the box today and has too many problems for a newby like me. What is the problem? Actually, there are the two problems. HELP!

On the drive on which you have installed PSE,on my machine it is on C:
Go to c:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works. Let me know if you have any comments.
Thanks
Garry

Photoshop Elements editor does not open from Lightroom edit command

I have PSE 12 and LR 4.4 on iMac 10.9.5. My LR preference is set to PSE Editor and was done so by LR, I cannot change it. When I try to edit in PSE, an 8 bit Tiff is created then I get the error message that "there was a problem.......". In the details is this line:
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
Referenced from: /Volumes/VOLUME/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
Reason: image not found
I do not understand this, but the problems seems related to the Library, which, I don't know. I had PSE 12.1, so I uninstalled it and reinstalled PSE 12.0. It made no difference, same error message.

Before anybody asks, no the editor won't open from the startup screen nor from the right click menu when displaying a folder with pictures.

Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears.

Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears. I've tried rebooting several times but nothing happens. Please help!

Hi,
Please try resetting preferences?
On Windows: Goto %appdata%\Adobe\Elements Organizer\12.0\Organizer folder and rename the files “psa.prf” (to say psa_old.prf) and “status.dat” (to say status_old.dat).
Try launching Organizer and see if it launches fine.
Thanks
Andaleeb

Photoshop Elements 13 Editor won't launch

Similar Messages

Maybe you are looking for