Photoshop Elements 13 - Unable to open program.

I recently purchased Adobe Photoshop Elements & have installed it on my pc laptop. I have no issue opening or using the organizer, however, the editing program itself will not open. It brings me to the screen where it says Sign In Required. I sign in with my information and then it brings me to the Adobe Software License Agreement. I have read through the agreement and selected 'Accept' multiple times. On multiple occasions. After clicking "accept", NOTHING happens. Why is the program not opening? Even when I open my task manager, It does not show Adobe being an active process. I will be requesting a refund if this is not resolved, as I can not even use the program!! Also, as I try to send this it tells me the "Chat is currently closed." So much for "Chat help: 24 hours a day, 7 days a week"!! W.T.H. ADOBE?! GET IT TOGETHER!
(I had originally had this set up to send as a chat for help. This is getting on my nerves, quickly.)

Hi,
You can try to activate your product offline and it would not ask you for Sign in Window again.
1.Disconnect your Internet connection
2.Follow the steps mentioned here(though teh steps are mentioned for Acrobat but they are applicable for PSE and PRE as well) : Offline Activation
Thanks,
Shikha

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Installed Photoshop Elements 13. Opened program. FYI, I work w/3 screens. Appears in center screen, too wide and cannot minimize it. Line across top reads eLive, Quick, Guided, Expert. Only eLive works. Gray screen on rest.

I have installed Elements 13. The screen stretches too wide on the screen and I can't see the edges at all to minimize or exit. Across the top I read eLive, Quick, Guided and Expert. Only eLive comes up with anything at all. If I click on the others, I just get a gray screen. I am running Windows 8.1 x64. Thanks.

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I'm from germany so no 'best buy' but I think I will lock around sleeve/bag for a different product with same measures. Any tip?
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Btw, i have bought this version: Creative Zen (maybe european version?). I also doesn't seem to have your mentioned sleeve. I also couldn't find it on the website.
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Every time I try to open Photoshop Elements 12, it opens the Adobe login, after I login the program does not open:( Help please?

Every time I try to open Photoshop Elements 12, it opens the Adobe login, after I login the program does not open:( Help please?

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
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Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

Try making a direct desktop icon for the Editor and see if you can launch the program directly from the desktop.
Right click anywhere on the desktop and select New à Shortcut
Browse to Computer OS C:
And find the PSE Editor application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
C: à Program Files à Adobe à Photoshop Elements 9
Within the Photoshop elements 9 folder find PhotoshopElementsEditor.exe (with the blue icon)
Select that file and click Next.
Then click Finish.
You should now be able to launch by double clicking on the new desktop icon, bypassing the welcome screen.

Photoshop elements does not open, says "gathering user info...."

photoshop elements does not open, says "gathering user info...."

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
Solution 5: Try with admin account or right click and select run as admin. or try directly from .exe
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How are pictures in Photoshop elements 9 linked to program?

I have 40,00 plus pictures shown in my elements program and since I bought and loaded Photoshop elements 9 (I previously had versions 3,4,5,6,7,8), I get the notice "searching for missing files" and can't use the program software for photo processing. I downloaded all my pictures from Windows 7 pictures on my computer and uninstalled Photoshop Elements 9 from my computer..
When I reinstalled PE 9, my pictures were there even though I had eliminated them (I thought) from my hard drive and the problem of "searching for muissing file" still existed.
How are my pictures attached to PE 9 and how do I eliminate that link and start all over with PE 9?
Need help

Ohboy 108Thanks for your suggestions and interest.I downloaded all my pictures to an external hard drive, cleared out my internal hard drive photos and now use my external hard drive as the storage and source.No problem with "Elements" constantly looking for lost files.
Greg Date: Wed, 13 Jun 2012 16:46:55 -0600
From: [email protected]
To: [email protected]
Subject: How are pictures in Photoshop elements 9 linked to program?
    Re: How are pictures in Photoshop elements 9 linked to program?
    created by Ohboy108 in Photoshop Elements - View the full discussion
My guess is that you have solved the problem but if continues maybe this will help. I had a similar problem where pictures kept showing up in Organizer even though I had deleted the catalog and rebuilt it and even uninstalled and reinstalled PSE 9. I solved it by checking under edit-preferences-files and making sure that the save location was correct. I also changed the catalog location from the default. I suspect that there was a registry entry pointing to the old file and/or catalog location.
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JPGS are set to open in Photoshop Elements, but they open in Windows Photo Viewer instead, even when I specifically select Photoshop (and it's the default app)

JPGS are set to open in Photoshop Elements, but they open in Windows Photo Viewer instead, even when I specifically select Photoshop (and it's the default app)

Hi,
It seems this is a Microsoft related. You are referring on how to set JPG Image in Photoshop Elements by default. You may try visiting Microsoft's Support page http://support.microsoft.com/ for you to get the correct information/help you need.
Thank you.

Ive purchased, installed, then downloaded photoshop elements 13 and the program still wont start???

Ive purchased, installed, then downloaded photoshop elements 13 and the program still wont start???
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Hi Kate 678,
May I know what happens when you try to launch it?
Do you get any error/warning message?
Please let us know your operating system details.
Regards,
Anand

Photoshop Elements 12, When opening Editor -- "Editor has stopped working" Any solutions?

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i have same problem too i do all instructions that says before, make new ADMIN then reinstall ps element 12 then it works but few days later stops again

Photoshop Elements 12 will open as a program but will not open files

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In case anyone else runs into this, I was also experiencing an issue with Elements 12 upon trying to open a photo - the message stated: ONCoreFoundation7.dll is missing
in researching, I found this forum entry:
http://forums.adobe.com/message/5759383#5759383
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Photoshop Elements won't open

I've been using this computer in my workshop for simple things, mostly email, fb, etc. It has had Photoshop CS (very old, not sure what version) and Photoshop Elements 2.0 on it and both have been working fine. Just brought it into the house to use in the office after my slightly newer, but still old, iMac G5 died. I'm hoping to use it for a short time while figuring out what to do next regarding a newer computer. I've gotten it connected to printer and scanner with a bit of trouble due to trying to find old drivers again. That's really all I'm aware of having changed. Now suddenly PE and P CS won't open. I reinstalled PE (which is what I use most); no change. It starts to open, then just quits. I've clicked on "report" and see the following:
Date/Time:      2012-04-11 00:02:41.529 -0400
OS Version:     10.4.11 (Build 8S165)
Report Version: 4
Command: Photoshop Elements 2.0
Path:    /Applications/Adobe Photoshop Elements 2/Photoshop Elements 2.0/Contents/MacOS/Photoshop Elements 2.0
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Version: 2.0 (2.0)
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Of course there's lots more but that's the part with the bad words like "bad access" and "invalid address" and such. I'm hoping someone can tell me what is going on; perhaps you know what the above means? Or maybe there is some other clue here? I'd be grateful. Thanks for reading.
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PS Just to be clear, no major changes in software; I have been running both Photoshop programs on this computer, with OS 10.4.11, since getting the computer as a hand-me-down a couple of months ago. I did update OS, Safari, and a few other things at that time, as well as maxing the memory, deleting many programs and files I'll never use, etc. Installed PE 2.0 at that time. CS was already on it. Both have worked just fine. When I reinstalled PE the installer said it had installed properly.

Well, just in case someone else checks in here with the same problem. Got both programs working just fine again. I hunted up other threads on the same topic; several had posts suggesting trashing certain plug-ins and/or prefs. I'd tell you exactly what but I did a bunch and not sure which solved it. With Photoshop CS 8.0, I deleted plist in user library; no change; then deleted twain plug-in, now it opens just fine. I don't exactly comprehend why, but so far so good. If I have any other useful observations I will post them.
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Adobe Photoshop Elements 10 wont open

Ive intalled the Adobe Photoshop Elements 10 but when i go to open the program it says it cant find the shortcut. How do i open up the program now?

It depends greatly on which operating system you have installed on your computer. Are you using Windows or Mac OS? Also what version of the operating system do you have installed? Finally if you are using Windows do you have a 32-bit or 64-bit version installed?

Please help - Photoshop Elements won't open

Hi,
I just bought photoshop elements, installed it and everything was fine. Like a dope, I downloaded a graphic from a website, and tons of adware/malware was also loaded on my computer. I couldn't stand all the popups and junk, so i used the Dell Restore to restore the computer to the point right before I loaded photoshop. After that was done, I reloaded photoshop, and now I can't get in to the program. (The popups went away.) The opening screen comes up, I choose "photo editor" instead of "organize"...the moving ribbon comes up as if it was thinking, and then it goes away and the opening screen stays there. No error messages. If I choose Organize, I can get in to the photo organizing section with no problem.
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Quit the editor, then restart it while holding down Ctrl+alt+shift. Keep those keys down till you see a window asking if you want to delete the settings file. You do.

Photoshop elements 12 wont open

pse wont open it says I dont have internet?

I have the same problem with the full version (12.0) and installation yesterday (and today!!!). Downloaded the installationfiles with Akamai Download Manager. After installation, the shortcut wasn't linked to any executionfile in the installationfolder (e.g. Photoshop Elements 12.0.exe), so i get a warning to look for the exe-file by browsing my computer. Reboot computer and try to re-install by clicking the "setup" redirected me to "uninstall". While uninstalling i get the message " specified path is empty" and the program refers to the online adobe troubleshooter. I tried all the given possibilities mentioned there, deleting temp files, installing as administrator, adding Adobe Support Advisor .. even a "clean windows startup" didn't work.
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O.S. Windows 7 Ultimate 64-bit
Service Pack 1

Photoshop elements 10 wont open

I have uninstalled and reinstalled the program. I can't get it to run or open or anything. Sometimes there is a quick flash but usually it will not do anything

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4: On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works. For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
Solution 5: If installed any third-party plugin remove it and try launching
Solution 6: Launch from exe directly with admin account. Navigate to this file c:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe - right click and select run as administrator.
Thanks,
Garry

Photoshop Elements 13 - Unable to open program.

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