Photoshop elements 13 will not connect to internet

Photoshop elements 13 will not connect to the Internet when trying to access elive or help

I haven't been able to try this fix, but someone emailed me the below fix:
I had same problem.Elements13 would not open my new default printer, but worked ok on four other versions of Elements. No help from Adobe, after three days of searching & phoning adobe , I found out by:- Going into Elements 13, Press Edit button, down to "Preferences and across to general. Press the "Reset Preferences on next launch". I then suggest you go through each section to make sure that your chosen preference are still ticked/checked in.
It worked for me. Hope same for you.
I'm planning on trying this fix soon. Let me know how it goes for you if you get to try it before me. Will do the same. Thanks,
Chad

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Unable to validate my serial number for purchased version of premiere elements will not connect to internet even though my connection is ok

i have purchased an official copy of premier elements 13. i have my serial number etc but when i go validate my sign in throgh my internet connection nothing happens. its a nightmare !! I cannot even find out how to generate a rerquest code for offline valiodation. clicking on "generate response code " does nothing. I have jjust spent £79 on this product. will someone please help. ther is nothing wrong with my internet connection.

Hi, A.T.R
Thank you so much for your common sense reply. I contacted Adobe via their online chat help facility. One of their tech guys resolved the issue by re-setting the Hosts file. Now I have seen this in the forums and it basically involves making a back-up copy of the Hosts file deleting certain entries and applying again.. Thankfully this worked for me. But I would urge Adobe to look into this matter as there are many novices I am sure will be extremely frustrated at what should be a straight forward approach when validating their software. Most people would know there internet was working ok and most people would be able to disable anti-virus software etc, but to continue getting a failure to validate a serial number online would in my opinion beggar belief !! for most technically minded folks out there. Most annoying.
When anyone purchases legacy software from Adobe, no one wants this kind of problem. The software is not cheap.
My purchase was Adobe Premiere Elements 13 and it is a great piece of software for video editing. I can however recommend it. It is very good for both novice and professionals
Thank you.

All of a sudden my iTunes 10.1.1.4 will not connect to internet radio

Hi all,
All of a sudden yesterday, my iTunes 10.1.1.4 will not connect to internet radio. It has otherwise been working fine for almost two years.
My internet connection is working fine for web browsing and email.
I ran the iTunes diagnositcs and it showed me how to go in to the Windows Firewall settings to check to see if there was a connection... there was already one for iTunes in the list of accepted connections. Just to be sure, I created a new iTunes connection exception and it didn't help.
The iTunes diagnostics test shows all information as being normal except this info, pasted in below, about the Firewall test...
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
But this information is partially incorrect, according to the Windows Firewall settings themselves. My Windows Firewall settings show that iTunes is indeed enabled in Windows Firewall.
I can access the iTunes store, but there doesn't seem to be any test in the iTunes diagnostics that makes it test to see if it is connecting to the iTunes internet radio server.
Is there possibley a current problem happening with the iTunes internet radio connection?
Thanks for any suggestions.
numetro

Hi movem,
Are you saying that Apple has changed the URL for every internet radio station in the entire iTunes radio station library?... or are you suggesting that just some of the internet radio stations in my playlist changed their own URLs?
It seems unlikely that it happens to be that every single internet radio station in my playlist of a hundred radio stations all happened to change thier URLs at the same time, since all of the stations in my playlist will not play from that playlist.
When I went through and found some of the radio stations in the giant default internet radio station library in iTunes, I found some of my old ones that were in my playlist and they play fine and they can be put in to a new playlist and they play fine there too, but the very same stations still will not play from my old original playlist.
So it makes sense if you are saying that Apple has somehow changes all the URLs for all the radio stations in iTunes, because that make sense since they all play from the main radio library.
But, otherwise, to say that all the radio stations in my playlist happened to change their own URLs at the same time, that would be a bit far fetched.
Did you get some news from Apple that this happened, one way or the other?
PS: I'm having a hard time finding a few of the stations that were in my previous, original playlist as well... some of them have either disappeared, changed categories, gone off the air or changed their names.
Thanks,
numetro

MBP upgraded to Yosemite and now will not connect to Internet using a Cisco router

I Upgraded my MBP mid 2010 to Yosemite and now it will not connect to Internet using a system that involves typing in my user name and password in an auto pop up window provided by Cisco security systems. Before, using Mavericks, it worked perfectly: boot up MBP and the Cisco pop up auto loaded. Typed it my password and hey presto, connected to Internet. Now, zilch. There is nothing wrong with the Cisco cos my iPad connects ok, as do both my iPhone's.
the problem is with Yosemite therefore. Please help. I tried all the usual diags, etc to no avail.
Message was edited by: AWAC

Sounds like there could be some kind of compatibility issue between ICS and this Bluetooth device of yours. Is there any compatibility info from the manufacturer about which Android versions that's being supported?
- Community Manager Sony Xperia Support Forum
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If you want to get in touch with the local support team for your country please visit our contact page.

Adobe starter edition has photo numbers by the picture such as DSCO0283.JPG , where can I find that number on the pictures in PHOTOSHOP ELEMENTS 12--reason being that photoshop elements will not convert my catalog to version 12. If i had that number I cou

adobe starter edition has photo numbers by the picture such as DSCO0283.JPG , where can I find that number on the pictures in PHOTOSHOP ELEMENTS 12--reason being that photoshop elements will not convert my catalog to version 12. If i had that number I could manually rebuild my collections into the photoshop elements 12, but all that i see in photoshop elements is dates and i have multiple pictures from the same dates. HELP! I

finally getting back to this project---adobe starter edition 3.2 is on a windows XP computer
ADOBE PHOTOSHOP ELEMENTS 12 is on our Windows 8.1 computer.
error messages--- had to give up trying to convert---I copied all our pictures to our windows 7 laptop and I installed adobe photoshop elements 12 (my bought program)
I wanted to try to convert there first. also I copied our catalog to this computer also. Everything was working fine I could see the collections just as they where on the XP computer.
then I tried to convert on the laptop. I believe the error said something about corrupt file, so I gave up that day. Next day I tried to open ADOBE STARTER EDITION 3.2 and it wanted an unlock code, no such code exists. and my copy of Elements 12 turned into a trial version which has expired. So I am a little hesitant to try to convert on the XP computer and mess up the existing catalog,
unless there is a fool proof way. I have tried manually making collections/ albums on Windows 8.1 and PHOTOSHOP ELEMENTS 12 and coping pictures into the new albums. sloooow!!
I probably have about 4500 pictures and 150 collections/ albums to go. So any suggestions would be appreciated.

Having problem with primary sever will not connect, my internet connection is working

Having problem with primary sever will not connect, my internet connection is working

Hello pp585,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Have a nice day,
Mario

Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ???

Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ?????????????????

1st problem see http://kb.mozillazine.org/Firewalls
2nd problem, to close Firefox properly use File > Exit
:not with the [x] in upper right corner which close window
:see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
:if restarting use "Restartless Restart" extension as mentioned there.
<br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>

TS1398 My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet. It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet. It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet.

My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?

Welcome to the support community group.
First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop. Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back for 15 - 20 seconds while you reconnect it to power. Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
Then run the airport configuration utility from your laptop. Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility. Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
Check back if you're still having problems.

Green light on Airport Extreme but will not connect to internet

I have tried restarting computer and Airport Extreme but it will not connect to internet. Unit has been working great up until now. I have made no changes in system.
This Airport/time machine is 2009 version.

The Cisco DPC 3010 is a cable modem, so you will need to let the modem completely reset before you connect it to the AirPort Extreme.
It may be necessary to perform a Factory Default Reset on the AirPort Extreme and reconfigure it, but we will try a shortcut first to see if that can be avoided.
Power off the entire network.....all devices....modem, AirPort, computers, mobile devices, etc in any order that you want.
Be sure to disconnect the power cable on the modem, either on the back of the device or pull the power cord from the wall AC jack
Leave everything powered off for at least 30 minutes. Longer is better, as it sometimes takes the equipment back at the ISP longer to completely reset and issue a new fresh IP address to the modem.
After the wait period, power up the modem first, and let it run for at least 5 minutes by itself. If your modem documentation states that the modem should be powered up for 15 minutes, then go with 15.
Power up the AirPort Extreme next, and let it run a few minutes
Then power up other devices one at a time about a minute apart
When the entire network is back up, check the network.
It this does not work, you will have to start over again as above, except this time you will need to perform a Factory Default Reset on the AirPort Extreme.
To do that, power off the AirPort Exterme for a few minutes
Hold in the reset button on the back of the Extreme.....and keep holding it in for an additional 9-10 seconds while you simultaneously plug the power back into the Extreme
Release the reset button after the hold period, and allow a full minute for the Extreme to restart to a slow, blinking amber light
Power off the AirPort now, and start it back up in the proper sequence
If things still don't work, then you likely have a defective AirPort Extreme that will need to be replaced.

Airport shows being connected but will not connect to internet

Airport will not connect to internet yet shows me as connected.
When and if I do get connected, I will loose the connection and unable to access the internet.
This has happened using several different wireless locations.
Please help as to what my settings should be or how to correct the problem

What debugging steps have you taken?
Connecting to your wireless network and connecting to the Internet are two different parts of the connection process.
If you open your Network preferences panel does it show you have an IP address of the form 169.x.x.x?

Trying to setup airport for 1st time and it will not connect to internet, we also did not create a new network and cannot find this option again

Trying to setup airport for 1st time and it will not connect to internet?

You might try doing a reset of your AirPort unit. Use a pen or paper clip to press in on the recessed reset button while you plug it in, then continue to keep the button pressed until the status light flashes several times,
For more advice, please describe all your networking gear.

Wi-Fi has the self assigned IP address and will not connect to Internet

MacBook Air will not connect to Internet (no problem with other devices). Message states " Wi-Fi has the self assigned IP adresss 169.254.147.1and will not connect to Internet.

First, try restarting the router. If there's no change, hold down the option key and select the Wi-Fi menu in the menu bar. What value is shown for Security?

Ipad will not connect to internet

I pad will not connect to internet says I need to renew my lease

Hi adriennefromsc,
If you are having issues connecting to the Internet from your iPad via WiFi, you may find the following articles helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
Regards,
- Brenden

Ipad will not connect to internet, what settings to use in static?

My ipad sees my airport extreme network but will not connect to internet. Ipad connects fine everywhere else including mobile hotspot. I have tried everything I have found here and other chats. What settings do I use with static selected.

Is a firewall enabled somewhere?

My mac will not connect to Internet. Our iPad, pc and iPhones are connecting. Pls help!

My Mac will not connect to Internet,but our iPad,iPhones, and pc are working.

Try these instructions, they seem to be working for quite a few folks. If you aren't following the written instructions watch the YouTube video too.
Lion Wi-Fi problems fix & WiFi Lion Fix on YouTube.
When done please report back with the results you got, that could help others down the road.

Photoshop elements 13 will not connect to internet

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