Photoshop Elements 13 won't get pass account logon - error 100 Network problem

I Purchased and am trying to install Photoshop Elements 13 on my WIN7 machine.  I have been using Elements 9.  I get to the point of responding to the Login request in the installer and get the failure message  "Error 100 - Error communicating with Adobe.com.  Check your network connection and restart Adobe Download Assistant".
I have tried using IE11 and Firefox 33.1 browsers, same error.  Based on another troubleshooting post I also cleared CACHE, same error.  I have tried using the DVD that came with my purchase as well as downloading the Trial - same problem.  I am able to logon directly to the Adobe.com website using my id and password so I know that works.  And I was also able to register my product using the serial number, so I know that is good.  What next?

check this link, Sign in, activation, or connection errors | CS5.5 and later
and if checking your hosts file etc fails to reveal the connection problem,  contact adobe support, https://helpx.adobe.com/contact.html

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