Photoshop elements 13 wont download to windows 8.1 64-bit

I keep getting
This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.
System check returned with error : 6
what can I do?

if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.
or this is the download site using the akamai download manager, www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements

Similar Messages

Photoshop elements 12 wont download.

Im trying to download a trail of photoshop elements 12 and when downloaded it comes up with the following error 'This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.' what can i do???? I need to instal it asap so I can start my photography course

First I'd download it again just in case the download got corrupted.
If that doesn't work then, rather than using the Adobe download assistant, you could try a direct download from http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html. Make sure you follow their instructions EXACTLY.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Adobe Photoshop Elements 11 not downloading to Windows 8

I already purchased Adobe Photoshop Elements 11. Had it on a laptop with Windows 7. The laptop motherboard crashed. I was told by Adobe rep that I could re-install on a new computer. My new laptop is Windows 8 and the software will NOT download. Why?

Well, what specifically do you mean? Are there any errors? What exactly are you doing? you need to provide more details and explain better.
Mylenium

My photoshop elements trial wont download.

I'm trying to download the free trial and it wont work. It keeps on saying its extracting like i already have it, but i dont.
WHAT DO I DO?!?!??!!??!?!

you must have got the .dmg file downloaded in the downloads folder. Locate the downloaded file and double click the .dmg file manually to get file mounted.
Once the dmg file will get mounted you can access the installer and install the software.

Not possible to download purchased license for Photoshop Elements 11 on PC with Windows 8

I've no idea what to do now. I bought a Photoshop Elements 11 license and started downloading the Akamai installer program. In the instructions it says that Akamai will start downloading Photoshop Elements automatically but it didn't. I then tried downloading the two separate files and put them in the same folder, but when I double-click the program file I just get the message that the filing part of Ph. El. 11 is missing and that I must put them both in the same folder.
I've had bad experience from trying to downloading Adobe products in the past using a laptop with Windows 7 and now, having paid a substantial amount of money (for me, at least) and not being able to download the product is extremely frustrating. Please, if anyone knows how to solve this problem, I'd be so grateful ...

Hi Soracte,
Please try downloading the software from: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us .
In case of any issue try the direct download: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Can I download Photoshop Elements 12 for both Mac & Windows 7 from same purchase?

I hoped I could download the Photoshop Elements 12 I recently purchased from Adobe for both my computers--one is a Mac and the other Windows 7. Can I do that and how?

Installing same purchase of Photoshop Elements 12 on both Mac & Windows 7?

I cant get photoshop elements 12 to download or install and the live chat refuses to help me

this is the chat that helped me with nothing
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Rashmi.
Rashmi: Hello. Welcome to Adobe Technical Support.
mary russell: hello
Rashmi: Hi Mary , How are you doing today ?
mary russell: im ok i would be better if the software would install properly
Your chat transcript will be sent to [email protected] at the end of your chat.
Rashmi: In that case i will suggest you to please Disable firewall and then activate the software
mary russell: i tried that too
mary russell: when i get it installed and go to open it i get a message that says this file contains invalid data and thats it
Rashmi: PLease disable Antivirus
Rashmi: In that case i will suggest you to please visit our website forums.adobe.com
mary russell: seriously thats all the help you can give me
mary russell: now it says download limit exceeded
Rashmi: I am sorry , but we do not have any more support for taht
mary russell: ok what do i do since it says download limit exceeded
Rashmi: Allow me a moment,
Rashmi: Please help me with the serial number .
mary russell: xxxx-xxxx-xxxx-xxxx-xxxx
Rashmi: Please try to activate the software
mary russell: its trying again
Rashmi: Are we still connected ?
mary russell: i have windows its not letting me download for windows
Rashmi: Please download it and then enter the serial number at the time of installation
Rashmi: Download will take time
mary russell: it wont do anything when i click on download for windows
mary russell: it has never given me a chance to enter the serial number
mary russell: i dont have mac i have windows
Rashmi: http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
Rashmi: Please click on the above link and select the software and download it
mary russell: i dont want 10 or 11 i want 12
Rashmi: Please select 12
mary russell: were trying again
mary russell: it still has not asked me for the serial number
Rashmi: Please download the software and then enter the serial number at the time of installation
mary russell: what app am i supposed to open it with
Rashmi: What
Rashmi: I am sorry we do not have any more support for Elements 12
Rashmi: If you need further help please visit our website forums.adobe.com
mary russell: it asks me to choose what app to open the software with
mary russell: shouldnt it just open on its own
Rashmi: Ok
mary russell: so what app do i open it with
Rashmi: Please open it owan
mary russell: what is owan
Rashmi: I am sorry for the typing mistake
Rashmi: OWN
mary russell: i am trying but it wont open it prompts me to choose what app to open it with
Rashmi: I am sorry , we do not have any more support for that
Rashmi: please visit our website forums.adobe.com
Rashmi: Are we still connected ?
Rashmi: Are we still connected ?
mary russell: yes
Rashmi: Is there anything else I can help you with?
mary russell: now it says access violation
mary russell: and still wont install
Rashmi: I am sorry we do not have support for elements 12
mary russell: then get me to someone who can help me please this is really frustrating
Rashmi: Sorry for any inconvenience this has caused
Rashmi: But we do not have support for that .
mary russell: how do you not have support for that
mary russell: are you kidding me
mary russell: is there someone above you that could help me
mary russell: ???
Rashmi: As I told you earlier that there is no support for Photoshop elements 12. If I would call my senior, he would give you the same information.
mary russell: can i atleast try this is ridiculous if u offer support then there should be more support
Rashmi: Give me a moment.
Rashmi: Let me call my senior.
mary russell: it says a problem occurred while extracting some files check the write privileges on the destination folder
Rashmi: Hi Mary Russell! My name is Meraj, I am the floor supervisor. How are you doing today?
Rashmi: I am sorry to know that.
mary russell: not so good im really frustrated that elements 12 wont download and install properly and then i keep getting told we dont have support for elements 12
Rashmi: The problem which are you facing at the time of installing is related to your computer. That's true we do not have any support available for PSE12. You need to check on forums.adobe.com.
mary russell: when i click ok on that prompt then it says a problem occurred while extracting the archive please try downloading the elements 12 again
mary russell: its not my computer i dont have this problem downloading anything else at all
Rashmi: I understand, the resolution is available only on forums.adobe.com
Rashmi: Is there anything else I can help you with?
mary russell: if its available on their why cant u tell me how to resolve this
Rashmi: Because, In order to resolve this you need to check on forums.adobe.com, and those steps are not available here on CHAT. Please search the issue on Adobe forums, you would definitely get the resolution.
mary russell: the issue isnt listed on that site

Maryrhire910 I am sorry that you are facing difficulty downloading and installing Photoshop Elements 12. Are you downloading the installation files from Download Photoshop Elements products | 13, 12, 11, 10? If so what specific error are you receiving?

Cannot get Photoshop Elements 10 Trial to Install - Windows 7 64-bit

Hi,
I cannot get Photoshop Elements 10 Trial to Install - Windows 7 64-bit. I downloaded the trail of Photoshop CS6 just fine. I am trying to download the trial of Photoshop Elements 10. I get the adobe installer window and I login in and select my PSE 10 Trial and the installation begins and I have it saved to my desktop. When the installation finishes nothing happens. There is a Photoshop Elements folder on my desktop but it is empty. I have tried a couple of time with the same result.
Any suggestions?
Thanks.

Hi Ken,
I apologize for not making myself clear. What I meant by "saving to desktop" was when I I went to download the the trial of PSE 10 the install window will ask me where I want to save the file. It is defaulted (highlighted) to save to "my documents" but I selected to save the file to my desktop. I tried to install the trial of Photoshop Elements 10 again and this time it did install and is working.
Thanks again for responding.
ClearInk8

Adobe Photoshop Elements 12 - problems downloading

I have Windows 7 on my computer, and Photoshop Elements 12 will not download properly. When I checked further on my computer, it is the Windows XP compatible version. How do I get the correct version to download?

If you downloaded PSE 12 for Windows then you downloaded the correct version. There are only two versions, one for PC and one Mac. The PC version covers Windows XP SP3 thru Windows 8.1.
If you are having a problem downloading you can always try a direct download of the trial version thru the fllowing site.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12:
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

Photoshop elements 11 not installing in windows 7 x32

photoshop elements 11 not installing in windows 7 x32
downloads ok then on install it gets to almost the end and a message appears can not continue and it uninstalls itself.

Hello, thank you for your prompt reply. I have downloaded v12 of Photoshop Elements and installed to my Win 7 x64 machine and its working like a charm. Perhaps v11 did not like the spec of my x32 machine.
Thank you again from a satisfied customer.
Regards William.
Date: Sun, 9 Mar 2014 09:58:25 -0700
From: [email protected]
To: [email protected]
Subject: photoshop elements 11 not installing in windows 7 x32
    Re: photoshop elements 11 not installing in windows 7 x32
    created by Bill Hunt in Photoshop Elements - View the full discussion
Can you list your computer hardware specs.? Special attention needs to be paid to the I/O (Input & Output), or the HDD's (Hard Disk Drives), their size, speed, amount of free-space, etc.Are you attempting to do the installation to the default location, or to a custom location? Good luck, and let us know a bit more please.
Hunt
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Photoshop Elements 12 trial download assistant error

I have downloaded the Photoshop Elements 12 trial download assistant multiple times, saving to a new filename each time, and I get the same message:
I am 100% sure than I am logged into my Windows 7 Home Premium desktop as Administrator. What the hell? This should not be so difficult!

Rbca please see the bottom of the page in specific:
You receive the message, "Sorry, an error has occurred," when trying to install the Adobe Download Assistant on Mac OS.
When trying to install a new version of the Adobe Application Manager you can receive the error, "Sorry, an Error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
If you are having problems installing the Adobe Download Assistant, check to see if a previous version is already installed. You can locate the Adobe Download Assistant in the Applications folder. Once you have located the older version, then drag the Adobe Download Assistant to the trash can. Then, you can install the Adobe Download Assistant successfully.

Can I use photoshop elements 11 or 12 on windows 8?

Can I use Photoshop elements 11 or 12 with Windows 8?

Hi,
Providing you don't have Windows 8 RT then both should work.
You could download the trial version to check.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
The current versions of Photoshop Elements do not fully support touch screens.
Brian

Bought photoshop elements 11 last year for windows and using it in my desktop. The desktop is crashed now and not usable. So I bought iMac now. Is it possible to trade over or change the licence into iMac version for a small fee. If not , can I partition

bought photoshop elements 11 last year for windows and using it in my desktop. The desktop is crashed now and not usable. So I bought iMac now. Is it possible to trade over or change the licence into iMac version for a small fee. If not , can I partition the hard drive of iMac and install windows and also photoshop elements? which is the best alternative ? why?

A Photoshop Elements license is good for both Mac and Windows so it should be just a matter of downloading the Mac version and using your current serial number to activate it.
PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
If you have any problem with the activation contact Adobe support using chat... Start Here If after selecting relevant responses you are unable to find a solution, choose "Still need help? Contact us." and the chat contact option.

HT2518 I don't have .psd files but how do I migrate my Photoshop Elements catalog with tags from Windows

I don't have .psd files but how do I migrate my Photoshop Elements catalog with tags from Windows?

That's really disappointing, I purchased the download version.
I refuse to pay another £55
Thanks for your help anyway

Is Photoshop Elements 9 fully compatible with Windows 8

Is Photoshop Elements 9 fully compatible with Windows 8

Microsoft advises that all versions of PSE except versions 1, 3, 5 & 6 will work with Windows 8. The best option is a new computer with W8 and then do a clean install of Elements. Some difficulties may arise if upgrading the operating system on top of existing software. In those circumstances make sure you have your original disks or your download package, in case a re-install is necessary.
Microsoft Windows 8 compatibility.

Photoshop elements 13 wont download to windows 8.1 64-bit

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