Photoshop Elements 3 and 4 doesn't work on Intel Macbook
Hi, and thanks in foreword,
so my problem is nether of 3 or 4 doesn't work on my computer. Here are the crash reports. Those haven't worked after install. Just tell if you need more information.
Please help me repair this problem!
Process: Photoshop Elements 4.0 [3108]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [103]
Date/Time: 2009-06-01 22:47:53.852 +0300
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x814ff442 0 + 2169500738
Thread 1:
0 ??? 0x800bc4a6 0 + 2148254886
1 ??? 0x800c3c9c 0 + 2148285596
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed6f5 0 + 2148456181
4 ??? 0x800ed5b2 0 + 2148455858
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
Thread 3:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
Thread 4:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
Thread 5:
0 translate 0xb8152b34 spin_lock_wrapper + 91256
1 translate 0xb8167dce CallPPCFunctionAtAddressInt + 57194
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
Thread 6:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb816c825 CallPPCFunctionAtAddressInt + 76225
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb813cfcc ecx: 0x00000001 edx: 0x00000000
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010207 eip: 0x814ff442 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 -psn_0_1077511
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb009a83c, 0xb81529ef)
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
0x9689b644: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 112
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91d42360 ctr: 0x91d3b430
r00: 0xffffffe1 r01: 0xf0080de0 r02: 0xa02c337c r03: 0x0396c400
r04: 0x00000002 r05: 0x00000000 r06: 0x00000054 r07: 0x00004f07
r08: 0x00000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa02cb5f4
r12: 0x91d3b430 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x0396c400 r25: 0x00000054 r26: 0x00004f07 r27: 0x00000000
r28: 0x00000000 r29: 0x00000002 r30: 0x00000002 r31: 0x9689b5dc
Thread 1: (0xb02a2d38, 0xb8152c24)
0x91d7e8c0: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x1c70704c: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _CarbonOperationThreadFunc + 136
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x91d7ea04 ctr: 0x91d4673c
r00: 0x0000014e r01: 0xf0284a50 r02: 0xf0284a90 r03: 0x00006b03
r04: 0x00006c03 r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000001 r10: 0xffffff1f r11: 0xa02cb898
r12: 0x91d4673c r13: 0xf0284b28 r14: 0xf0284b24 r15: 0xf0284b20
r16: 0xf0284b1c r17: 0xf0284b18 r18: 0xf0284ce8 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0xa02ce3e8
r28: 0x1b4e6820 r29: 0x22a48200 r30: 0x1b4e67c8 r31: 0x91d7e3e8
Thread 2: (0xb019ed64, 0xb8152863)
0x968d1ba4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x01b64890: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACESemaphoreList::Wait(unsigned long) + 36
0x01b64adc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
0x01b644a0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x968d1be8 ctr: 0x91d3b4a0
r00: 0xffffffda r01: 0xf0182d20 r02: 0x19cc4160 r03: 0x00005c03
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x01b483b4 r09: 0x0321db80 r10: 0x3effe000 r11: 0xa02cb9e0
r12: 0x91d3b4a0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x968d1b88
Thread 3: (0xb0220d68, 0xb8152b34)
0x1c705e34: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _BSD_watchevent + 44
0x1c70afb8: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _CarbonSelectThreadFunc + 204
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x1c705ea0 ctr: 0x91d9146c
r00: 0x00000000 r01: 0xf0203d60 r02: 0x1c723010 r03: 0x000000e8
r04: 0xf0203e34 r05: 0x00000000 r06: 0x00000000 r07: 0x01000000
r08: 0x00000000 r09: 0x01000000 r10: 0x00000000 r11: 0x1c72342c
r12: 0x91d9146c r13: 0x1c723010 r14: 0x00000000 r15: 0x1c723010
r16: 0x1c723008 r17: 0xf0203e18 r18: 0x1c72aefc r19: 0xf0203e0c
r20: 0xf0203dfc r21: 0xf0203e08 r22: 0xf0203e34 r23: 0x00000000
r24: 0x1c72aefc r25: 0x1c723010 r26: 0x00000000 r27: 0xf0203e04
r28: 0xf0203e34 r29: 0x00000000 r30: 0x1c723010 r31: 0x1c70aefc
Thread 4: (0xb011cd64, 0xb8152863)
0x968d1ba4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x1966e428: /Applications/Adobe Photoshop Elements 4.0/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support : ThreadFunction(void*) + 64
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x968d1be8 ctr: 0x91d3b4a0
r00: 0xffffffda r01: 0xf0101da0 r02: 0x17f43480 r03: 0x00005207
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000040 r09: 0x0321db80 r10: 0x00000040 r11: 0xa02cb9e0
r12: 0x91d3b4a0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x1966e3fc
r28: 0x80000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x968d1b88
Thread 5: Crashed (0xb7fffacc, 0x814ff442)
0x200ba4fc: No symbol
0x2053d1dc: No symbol
0x2006f34c: No symbol
0x200b0034: No symbol
0x202f2c10: No symbol
0x2025f700: No symbol
0x20385308: No symbol
0x02e3cbe0: @executable_path/../Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMgr : _OM_Initialize + 124
0x02e3cd14: @executable_path/../Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMgr : _OM_CreateBrowser + 68
0x00872858: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 320496
0x00871840: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 316376
0x0087ac40: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 354264
0x0087beb8: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 358992
0x00870cf4: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 313484
0x000a0150: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : IsTargetInView(TView*) + 3616
0x000a0150: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : IsTargetInView(TView*) + 3616
0x000a0150: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : IsTargetInView(TView*) + 3616
0x0009f1a8: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : NewObjectBySignature(unsigned long, CStr255 const&) + 143648
0x00841014: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 117676
0x00840fb4: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 117580
0x00e02064: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : XPEPLaunch::StartApp(unsigned short const*, unsigned short const*, unsigned short const*, void**) + 2386236
0x00e0008c: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : XPEPLaunch::StartApp(unsigned short const*, unsigned short const*, unsigned short const*, void**) + 2378084
0x00040b80: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : LookupErrString(short, short, ZString&) + 89920
0x00b5d8f4: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 3380364
0x00b55fc0: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 3349336
0x00002d68: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : dyld_stub_binding_helper + 1096
0x00002b00: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : dyld_stub_binding_helper + 480
0x00002894: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : ___code_start__ + 512
0x000026c4: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : ___code_start__ + 48
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x200ba520 ctr: 0x91d769e0
r00: 0x00000004 r01: 0xbfff8880 r02: 0x2067a448 r03: 0x22a67a00
r04: 0x00000000 r05: 0x00000001 r06: 0xfefefeff r07: 0x80808080
r08: 0x00450050 r09: 0x22a67a0c r10: 0x00000000 r11: 0x80008000
r12: 0x80808080 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x1fe3a730 r17: 0x03e29400 r18: 0x00000000 r19: 0x203840c4
r20: 0x20383c30 r21: 0x20383cf0 r22: 0x2037f580 r23: 0x1fe3df00
r24: 0x2025f40c r25: 0x206192a8 r26: 0x1fe3a7d0 r27: 0x00000000
r28: 0x00000005 r29: 0x1fe3e18c r30: 0x00000000 r31: 0x200ba448
Process: Photoshop Elements 3 [3119]
Path: /Applications/Adobe Photoshop Elements 3/Photoshop Elements 3.app/Contents/MacOSClassic/Photoshop Elements 3
Identifier: com.adobe.Photoshop.Elements
Version: 3.0x234 (3.0)
Code Type: PPC (Translated)
Parent Process: launchd [103]
Date/Time: 2009-06-01 22:49:21.631 +0300
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813ce79 spin_lock_wrapper + 1981
Thread 1:
0 ??? 0x800bc4a6 0 + 2148254886
1 ??? 0x800c3c9c 0 + 2148285596
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed6f5 0 + 2148456181
4 ??? 0x800ed5b2 0 + 2148455858
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
Thread 3:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
Thread 4:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
Thread 5:
0 translate 0xb8152b34 spin_lock_wrapper + 91256
1 translate 0xb8167dce CallPPCFunctionAtAddressInt + 57194
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
Thread 6:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb816c825 CallPPCFunctionAtAddressInt + 76225
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80bcd30 ecx: 0x00000000 edx: 0x00000004
edi: 0x00000000 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010202 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Adobe Photoshop Elements 3/Photoshop Elements 3.app/Contents/MacOSClassic/Photoshop Elements 3
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb009a83c, 0xb81529ef)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x9689b644: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 112
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91d42360 ctr: 0x91d3b430
r00: 0xffffffe1 r01: 0xf0080de0 r02: 0xa02c337c r03: 0x00902000
r04: 0x00000002 r05: 0x00000000 r06: 0x00000054 r07: 0x00005007
r08: 0x00000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa02cb5f4
r12: 0x91d3b430 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00902000 r25: 0x00000054 r26: 0x00005007 r27: 0x00000000
r28: 0x00000000 r29: 0x00000002 r30: 0x00000002 r31: 0x9689b5dc
Thread 1: (0xb019ed64, 0xb8152863)
0x968d1ba4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x83b14c24: No symbol
0x83b14e60: No symbol
0x83b14878: No symbol
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x968d1be8 ctr: 0x91d3b4a0
r00: 0xffffffda r01: 0xf0182cd0 r02: 0x1625e6d0 r03: 0x00005f03
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00767a5c r09: 0x14fae160 r10: 0xf0181b40 r11: 0xa02cb9e0
r12: 0x91d3b4a0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x968d1b88
Thread 2: (0xb02a2d38, 0xb8152c24)
0x91d7e8c0: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x193f204c: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _CarbonOperationThreadFunc + 136
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x91d7ea04 ctr: 0x91d4673c
r00: 0x0000014e r01: 0xf0284a50 r02: 0xf0284a90 r03: 0x00006303
r04: 0x00006403 r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000001 r10: 0x91d7e3a0 r11: 0xa02cb898
r12: 0x91d4673c r13: 0xf0284b28 r14: 0xf0284b24 r15: 0xf0284b20
r16: 0xf0284b1c r17: 0xf0284b18 r18: 0xf0284ce8 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0xa02ce3e8
r28: 0x1f1c7e80 r29: 0x00fe0000 r30: 0x1f1c7e28 r31: 0x91d7e3e8
Thread 3: (0xb0220d68, 0xb8152b34)
0x193f0e34: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _BSD_watchevent + 44
0x193f5fb8: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _CarbonSelectThreadFunc + 204
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x193f0ea0 ctr: 0x91d9146c
r00: 0x00000000 r01: 0xf0203d60 r02: 0x1940e010 r03: 0x000000e8
r04: 0xf0203e34 r05: 0x00000000 r06: 0x00000000 r07: 0x01000000
r08: 0x00000000 r09: 0x01000000 r10: 0x00000000 r11: 0x1940e42c
r12: 0x91d9146c r13: 0x1940e010 r14: 0x00000000 r15: 0x1940e010
r16: 0x1940e008 r17: 0xf0203e18 r18: 0x19415efc r19: 0xf0203e0c
r20: 0xf0203dfc r21: 0xf0203e08 r22: 0xf0203e34 r23: 0x00000000
r24: 0x19415efc r25: 0x1940e010 r26: 0x00000000 r27: 0xf0203e04
r28: 0xf0203e34 r29: 0x00000000 r30: 0x1940e010 r31: 0x193f5efc
Thread 4: (0xb011cd64, 0xb8152863)
0x968d1ba4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x79796f18: No symbol
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x968d1be8 ctr: 0x91d3b4a0
r00: 0xffffffda r01: 0xf0101d50 r02: 0x14fa54a0 r03: 0x00005303
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000040 r09: 0x14fae160 r10: 0x00000040 r11: 0xa02cb9e0
r12: 0x91d3b4a0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0090c7f8
r28: 0x0090c808 r29: 0x7fffffff r30: 0x00000000 r31: 0x968d1b88
Thread 5: Crashed (0xb7fff9d0, 0xb80bcd58)
0x200ba96c: No symbol
0x20548bfc: No symbol
0x2006edc4: No symbol
0x200b031c: No symbol
0x202f7198: No symbol
0x20262444: No symbol
0x2038946c: No symbol
0x7625a144: No symbol
0x837e0f68: No symbol
0x837e0ff0: No symbol
0x849b8388: No symbol
0x849b80c4: No symbol
0x849c72ec: No symbol
0x849c88f4: No symbol
0x849b7868: No symbol
0x8401495c: No symbol
0x8401495c: No symbol
0x8401495c: No symbol
0x84013648: No symbol
0x840135ac: No symbol
0x849550d4: No symbol
0x84954624: No symbol
0x85012178: No symbol
0x85010208: No symbol
0x8500fef8: No symbol
0x850101b8: No symbol
0x8407ba38: No symbol
0x84cf8d04: No symbol
0x83f71254: No symbol
0x83f6f714: No symbol
0x83f6f340: No symbol
0x83f6ec68: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x200ba990 ctr: 0x91d769e0
r00: 0x00000004 r01: 0xbfff8ac0 r02: 0x206aa8b8 r03: 0x20801800
r04: 0x00000000 r05: 0x00000001 r06: 0xfefefeff r07: 0x80808080
r08: 0x00450044 r09: 0x2080180c r10: 0x00000000 r11: 0x80008000
r12: 0x80808080 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x1f21b650 r17: 0x00bc8e00 r18: 0x00000000 r19: 0x203882f0
r20: 0x20387e90 r21: 0x20387f50 r22: 0x20383d4c r23: 0x1f21e550
r24: 0x00000000 r25: 0x1f21e7c0 r26: 0x20649c88 r27: 0x00000000
r28: 0x00000005 r29: 0x1f21e7dc r30: 0x00000000 r31: 0x200ba8b8
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB
Graphics: kHW_IntelGMA965Item, GMA X3100, spdisplays_builtin, 144 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (4.170.46.11)
Bluetooth: Version 2.1.0f17, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Shared Networking Adapter, Ethernet, en3
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en4
Serial ATA Device: FUJITSU MHY2160BH, 149,05 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: Built-in iSight, Micron, high_speed, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, full_speed, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., low_speed, 500 mA
USB Device: CTE-450, Wacom Co.,Ltd., full_speed, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA
Uninstall and remove all the leftover bits you can find. Create a new admin user and try installing from there.
Similar Messages
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Photoshop Elements 12 doesn't work with OS X Yosemite, why?
I bought Photoshop Elements 12 as download version on amazon.de about 9 months ago and installed it on Windows 7.
I bought a 13 inch macbook pro (mid2012) and tried to install photoshop on it after updating OS to MAC OS 10.10 Yosemite and using some tools like the rubber or the magic wand the program stops working and i have to start it a new but it still doesn't work.
Is this because of the new OS version or is there an other cause?Photoshop Elements stops responding after Mac OS update to Yosemite
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Photoshop Elements 12 doesn't work
I don;t know why, but it doesn't work
romashka12
If your program is Photoshop Elements 12 or other, you have posted in the wrong forum. Your thread somehow has been placed in the Adobe Premiere Elements Forum (video editing).
Please re-post your thread in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread here and move it from here to there.
https://forums.adobe.com/community/photoshop_elements
But, you will need to post details of your situation. "Doesn't work" is not going to be enough for someone to help you.
ATR -
Open in Photoshop Elements 10 doesn't work
Hi,
When I right click on at photo in Lightroom 3,5 and choose Edit In Photoshop Elements 10 the Photoshop Elements Editor opens, but the photo is not loaded.
Can anyone give me an answer to how to make it work? And of course Photoshop Elements 10 is installed! ;-)I have exactly the same problem even if I right click in a photo in a standard Windows Explorer file and choose"open with" Photoshop Elements 10. The editor opens but the photo is nevert loaded. I have Win7, 64bits.
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Photoshop Elements 5 doesn't work anymore
I've been using PE5 since June 2007 + Windows Vista Home Premium.
Now, when I try to open it, I receive the attached messages.
I did contact the Portuguese Adobe Technical Support Centre and was told this might be an issue related to a Windows Vista update, so I should upgrade to PE7. Is that so? Anf if the same problem occurs with PE7, should I upgrade to PE8 and so on?
I am very, very, very disappointed with Adobe.
Pedro Aroso
Porto - Portugalduplicate post
replies in this thread:
http://forums.adobe.com/thread/434422?tstart=0 -
My Adobe Photoshop Elements 6 doesn/t work under Vista Home.
Please help me.
HylkeThanks for the quick attention.
After installing as an administrator, straight from the DVD, in english language-instead of Dutch- it succeeded.
The language in the program is, unbelievable, in Dutch.
Thanks for Your offer to help me.
Yours sincerely,
Hylke de Graaf -
I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.?
Get a refund from where you bought and buy the correct version
-
Hi. My photoshop elements 12 has suddenly stopped working. When i tried opening it yesterday absolutely nothing happened. After a reinstallation I got to choose between opening picture browser or photoshop elements and when trying to open elements nothing happens. Now I have reinstalled windows but still with the same result. I was using the program for several months without problem until yesterday when it suddenly stopped working. Any suggestions on what to do?
same question with PS11
-
my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.
Moving this discussion to the Downloading, Installing, Setting Up forum.
Stephylei you will want to download the Mac versions of the installation files. If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account. You can find more details at Find a download link on Adobe.com. -
Trying to generate a sn for my purchased photoshop elements and it's not working. [was:DOWNLOAD]
I'm trying to generate a sn for my purchased photoshop elements and it's not working.??
It is not clear what you mean. Normally one does not generate a serial number, it is provided with the purchase.
Here is some information regarding locating your serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
https://redeem.licenses.adobe.com/getserial
If nothing seems to work out for you, contact Adobe Support either by chat or via phone. Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/ -
When I click on the 'help' key in the elements 12 program it wants to open it in Firefox2. Firefox doesn't work on my Macbook Pro Air. I use Safari. How do I get it to open?
Hmm, that is very strange. I agree with MichelB that it's probably best just to get the PDF, but you can try going to your username>library>preferences and deleting:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 12 settings
Adobe Photoshop Elements 12 paths
To see the library, click the Go menu in the Finder and hold down the option key and it will appear below the little house for your user account. While you're in there it wouldn't be a bad idea to go to the Saved Application States folder and delete anything pertaining to PSE.
Repair permissions and see if that does it. -
Background Task on Adobe Photoshop Elements and Adobe Premiere Elements Organizer "hangs"
I recently upgraded my software from Elements 10 to Elements 12 and had a bit of trouble. Apparently both 10 and 12 have a way of launching an executable in the background which tends to get "stuck" on my system. I believe the problem may be related to the network configuration and software mix I live with, but I need to confirm my suspecions and find a way to control the problem. Here is what I know... I have always experienced a lot of problems using Elements with my NAS device which is a 1TB usb 2.0 connected disk system attached to my Linksys E3000 Router. When I got the router, the BIOS software did not correctly support NTFS file systems, but subsequent updates eventually made this possible if you formatted the removable drive on a system in NTFS, you could then hang it on the router and "see" the contents, serve them via Windows Media Player, or iTunes, etc., etc. from a computer atteched to the network, or via wirless directly off the router. I archived all my photos out on this file system and have successfully indexed it for use with Adobe Photoshop Elements and Adobe Premiere Elements Organizer, but... When I went to install Elements 12 software I tried to install it without first removing Elements 10, and on a system which had run Elements 10 since the last full reoboot. During the install of 12 under "shared services install" the installation process "Hung" on a background task with a name like "AdobeElementsAnalyzer.exe" which only shows up in Windows 7 task manager as a running process, not as a full program, but because the file was locked by the system, the install hung. I eventually figured out that I needed to start the install of Elements 12 software immediately after having rebooted so that this program was not present in the background, and succeeded in completing an install of Elements 12 on my Windows 7 X64 system. This system required a "special" software download for Premiere Elements, but not for Photoshop Elements which is only apparently avaliable under 32bit emulation mode. I finally got the "shared components" portion of the X64 Premiere Elements to complete an install, and then set about verifying the onversion/upgrade of the indexes to my photos and video stored out on the NAS. The same rogue task which prevented me from doing the install showed up agian, taking all the system resources away from my dual processor Intel chip and refusing to let go. I was forced to terminate it from the task manager. I strongly suspect that my "issues" are in part due to the extrordinary network latency imposed by the drive connection I'm using to index my photos and videos, and I'm looking for a better approach to using the editors against my master catalog of files, as well as figruing out just what I need to do to insure that all the files I have stored on the drive are accessible by the organizer when I need to pull a copy to work on.
A complication is that I have two "legacy" Windows XP systems on my network, a reasonably fast Windows Vista Business desktop, and the Windows 7 X64 processor system which is the most powerful system I have. The Windows file security enhancements to NTFS changed from XP, to Vista, to Windows 7, so files which get saved to the NAS disk inherit a variety of different levels of security under windows. I have occasionally gone to one of my old XP boxes and "wiped" the security settings by resetting everything via Windows XP. Because the NAS is so slow, this process can take several hours and must not be interrupted by attempts to do anything affecting the NAS by any of my other networked computers. To avoid problems with my photo archive, it makes sense to me to do all my editing on copies which have been extracted from the NAS archive and stored on the C: drive (boot drive) of my Win X64 system.
What I seriously need to know is this: When/If I define a "watched" portion of my file system, rather than taking the time to manually import every little change to my photo archives, can I expect the Photoshop Elements Organizer to work properly as long as everything stored on the NAS is stored via the same system which runs Elements with the same active "user" in control so that all the windows 7 file security settings putting stuff on the mapped NAS drive remain properly secured under Win 7 X64? Frankly I don't care if the files appear "read only" to every other system and identity on my network, but I do need to be able to "see" them. I have been able to view slide shows and movies stored on the NAS via both my networked iPad, my Apple TV, and using Samsung's funky android and Windows compatible software. Frankly, I doubt that Microsoft or Apple has full understanding and control of the environment where there is no host "server" other than the eprom based stuff my Linksys E3000 loads to emulate early Windows Media Management architecture, but I mange to get it to work as long as I don't try anything sophisticated with the file permissions. As a fall back, can I expect individual "imported" bits out on the NAS to remain stable if indexed and used only by the Elements Organizer running on my Win 7 X64 system?
I am seriously considering converting an old WinXP desktop into a UNIX box which could be configured as a "Server" for everything stored on the NAS and be done with my problems in return for the power required to run the server all the time so stuff is there when I need it. Any recommendations?
Message was edited by: [email protected]Adobe hasn't said whether it officially supports PSE 7 on Windows 7. But reports are starting to trickle in that PSE 7 works fine on Windows 7 for most people, though a couple people have reported crashes. My PSE 7 seems to work fine, though I primarily use PSE 8 now. This is all very preliminary, and we'll learn more as more people post here.
-
Adobe Photoshop Elements 12 does not work with Yosemite 10.10
My Adobe Photoshop Elements 12 does not work with Yosemite 10.10 nor does my Premier Elements 12. When I try to start them up I get the error message. After uninstalling and reinstalling a few times its still the same. Strangely enough PSE 11 seem to work with Yosemite. I uninstalled my Premier Elements as well and it behave the same way. How do I get a new copy of Premier Elements 12 to reinstall?
Just to further test what is happening to my iMac on Yosemite is I downloaded the trial version of Photoshop CC and when I go to launch it it gives mr the same error message as when I try to launch PES 12 or Premier Elements 12. So whatever the problem is it involves all three and so upgrading to Photoshop CC doesn't even help. Could there be an Adobe file damaged or missing somewhere that is common to these and yet does not effect Revel and Lightroom?
-
What do i do with a very slow Photoshop Elements and Premiere Elements on a PC?
I seem to be getting mixed opinions as to why my Adobe software gets so slow, despite efforts to avoid that, but my computer seems to be working just fine, it is only when in Adobe that the problems arise, like freezing, taking longer and longer periods of time to open the screen to edit a photo, or to compare two photos side by side. Any process seems to take such a long time, and the freezing can last for several minutes, and then continue on. I have had a computer person come to my house and examine my computer and though his knowledge of Photoshop is limited, he feels that it is NOT the computer but something with Adobe Photoshop. I would tend to agree with him.
Several theories have been explained to me, such as Elements and Premiere Elements are a low end of the scale of Photoshop programs, so it is just not going to be able to process high definition large photos well and quickly. Stating comments like i can only use 2 GB of my memory even though i have 8 GB, so unless i can use 64 bit this is what i have to deal with, and it is just a way for Photoshop to say you need to upgrade to the fancier programs. I do not need fancier programs. I am working hard to master these, and have accomplished 4 great blu rays in high definition thanks to recommendations from the Forum here, especially Steve with the help of his books.
Others say i need a solid state hard drive to solve the problem. Others say the only way i will ever solve the problem is to switch to a MAC. Others state is a mal-ware problem, but i have never had my hard drive so clean and uncluttered. I supposedly have as good of PC as i could have as far as QUAD-core, 8GB memory, presently a 1 TB hard drive less than 1/2 full. All suggestions involve big outlays of money, with no guarantee that things will be any better. I have tried to contact different computer companies and computer 'nerds', and these are some of the suggestions, but no one really has a lot of knowledge of the Photoshop software.
I am thinking of adding an additional internal hard drive, but not sure that is going to help either. Could i put all my Photoshop of the second hard drive, and might that speed things up?
Adobe is rather worthless in trying to get help from them. I have spent hours on the phone waiting and then talking to someone who says they understand English but they do NOT understand the question i am asking, which becomes very frustrating with repeat phone calls. I gave up yesterday trying to do that challenging experience yesterday after i had spent 3 times the amount of time they said i would need to wait to get a reply, and i was at work, and my free time had come to an end. So i am hoping you guys can give me some clues of the best thing to do.
Is it true that Photoshop Elements and Premiere Elements are just such a lower end program that trying to do things in high definition, with 2000x1500 photos, making them into a blu ray disc is a major challenge with a PC? I wish i had a greater computer knowledge, but i have struggled to achieve my goal, but the speed of it all gets very frustrating, though it is possible.
Another question asked which i don't think exists, is whether there is a program that could clean up Photoshop, or are there some clues that could accomplish that and thereby speed things up.
Would appreciate any suggestions anyone has. I am in the middle of another project so now is probably not the best time to consider any major changes. But any comments would be appreciated.
RonPremiere Elements 10 is now 64 bit, but not PSE10.
Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
Click image to enlarge
Turn off face recognition and the auto-analyzer to improve performance.
When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed. -
i have bought adobe photoshop elements and adobe premiere elements in a bundle pack from a store and i cant find a serial code on the box that works so if someone could help me with that, that would be great!
Hi Michael,
Please refer the following help article on Find your serial number quickly
Hope this helps.
Please let us know in case of any problem.
Thanks and Regards,
Sumit Singh
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