Photoshop Elements 5 Help Files

Get error "Help Topic Not Found. The topic you want to view applies to a product that you have not installed." in elements 5 when access help files.Have however removed and reinstalled Elements and not sure if this is cause.

Installing and Re-installing the product could have caused the problem.
Can you try the following steps:
Navigate to Users\[username]\AppData\Local\VirtualStore\Program Files\Adobe\Adobe Help Center\AdobeHelpData.
Click the Cache folder and press Delete.
Open Photoshop Elements and then choose Help > Premiere Elements Help.

Similar Messages

How do I remove Photoshop Elements help files?

Greetings,
I removed Photoshop Elements 9, but the help files are still in Adobe Community Help 3.5.0.23. How do I remove the PSE9 files from Community Help?
I'm using Windows 7 Home Premium SP1 64-bit.
Thanks,
Shane.

Thanks. Tried the FAQ before posting. Perhaps you are better at wording a query; my attempts were unsuccessful. Am using the 30 day trial to see if I wish to purchase PE as the Oranizer function is my primary interest. Still would greatly appreciate some guideance so that I might proceed with importing contents of my HD as part my trial.
Regards,
OMPS

I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?

I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?

Hi Prabhuram and falez,
This issue appears where there are any inconsistencies in your catalog (generally for video files). This issue may be due to offline files, missing files, video scenes. The recommendation here would be to fix these inconsistencies and try again. If that doesn't solve the issue, please follow steps mentioned in email by me.
~Surendra

Why Photoshop Elements 11 File-Export menu item disabled?

why is Photoshop Elements 11 File-Export menu item disabled?
To Dup:
bring up the tool and a photoshop project file
ensure my license is up to date
ensure this tool is updated
File Export is disabled
try may other files, get same result

I have no idea what it has ever been used for (Save As usually being the route to export to a different format), but it exists and is greyed out in PSE12 as well. I suspect a hangover from an old version.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Trying to install photoshop elements 12    File Archive part of adobe premiere 12 is missing. You need all files in the same folder

rying to install photoshop elements 12    File Archive part of adobe premiere 12 is missing. You need all files in the same folder

It is actually a link from Tech Soup to a special link on Adobe.   But no
chance to put in my serial number get that error message after I download
the exe.    Tried to copy page I would select the correct file
Welcome TechSoup Customer of TechSoup Global!
Product Download
Adobe Photoshop Elements and Premiere Elements 12.0 for Windows (English)
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<javascript:itralib_popup('dload_serialNum?item_key=5001111&plne=101791&cert
Num=135338281','info','560','400')> PAC, Serial Numbers & Credential Files
<https://adobe.subscribenet.com/control/adbe/certdlog?plne=101791&item_key=5
001111> Download Log
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*      <javascript:itralib_popup('downloadpagehelp','EULA','495','600')>
Download Help
Adobe recommends you use the Akamai Download Manager for large files. You
can enable the download manager by clicking on the Download Preferences link
to the left. If you are using Microsoft Internet Explorer as your browser,
then the HTTP option will not work for files larger than 4GB due to the
browsers download size limit.
If there are multiple files for your products, please be sure to download
ALL files prior to attempting to install.
The software you are about to download is subject to export control laws and
regulations. By downloading this software, you agree that you will not
knowingly, without prior written authorization from the competent government
authorities, export or reexport - directly or indirectly - any software
downloaded from this website to any prohibited destination, end-user, or
end-use.
Note: All Adobe products require a serial number for installation. If you
are having difficulty with the serial number, please
<https://adobe.subscribenet.com/control/adbe/manualsupport> contact us.
*      6 Files
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<https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
y=ORDER_BY_DESCRIPTION&ascending=true> File Description
<https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
y=ORDER_BY_FILE_SIZE&ascending=true> File Size
<https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
y=ORDER_BY_FILE_NAME&ascending=true> File Name
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
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Adobe Photoshop Elements 12.0 for Windows 32 bit Installer (English, German,
French, Japanese)
1.5 MB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PhotoshopElements_12_WWEFDJ.exe
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
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Adobe Photoshop Elements 12.0 for Windows 32 bit Installer Package (English,
German, French, Japanese)
1.1 GB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PhotoshopElements_12_WWEFDJ.7z
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
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Adobe Premiere Elements 12.0 for Windows 32 bit Installer (English, German,
French, Japanese)
1.5 MB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win32.exe
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 32 bit Installer Package (English,
German, French, Japanese)
1.1 GB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win32.7z
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 64 bit Installer (English, German,
French, Japanese)
1.5 MB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win64.exe
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 64 bit Installer Package (English,
German, French, Japanese)
1.2 GB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win64.7z
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Photoshop Elements Help | Organize your photos in albums and album categories

This question was posted in response to the following article: http://helpx.adobe.com/photoshop-elements/getting-started/create-albums-album-categories.h tml

I always learn so much by everyone's postings and your response. Thanks much!
Date: Fri, 17 May 2013 08:23:30 -0700
From: [email protected]
To: [email protected]
Subject: Photoshop Elements Help | Organize your photos in albums and album categories
    Re: Photoshop Elements Help | Organize your photos in albums and album categories
    created by dj_paige in Photoshop Elements - View the full discussion
I have now downloaded all the pictures in my camera directly into PSE Organiser. The pictures are all in folders listed by date the pictures were taken. Are they now safely housed in the PSE program?
PSE does not contain your photos. The photos are on your hard disk(s) somewhere, wherever they were put when they were moved from the camera to the hard disk (might be the default location chosen by PSE).
Can I delete the old Canon programs, which are still sitting on my Mac?
Yes
And if I want to back up on an external hard-drive, how do I do that? Just drag the whole lot across?
Your interest in making backups is to be commended.
There are many ways to make backups, including the way you just suggested. You can also create a backup using PSE (which I recommend) since it includes the photos and the very important catalog file. In PSE, File->Backup Catalog, and set the destination of the backup to your external HD. Remember to do this regularly.
Sometimes when I've used 'Smart Fix" or other tools in the Photo Fix toolbox, I'm not happy with the result. But how can I 'undo' a fix and revert to how it was before?
PSE should create a version set when you do any editing, including the Smart Fix. Thus, you just need to expand the version set (right-click on the photo) to see both the original and the Smart Fix. Then you can delete the Smart Fix version.
-- I want to create an album "Europe 2012", and within it categories for UK, France, Italy etc. But although I hit 'create album category' when Europe 2012 is highlighted, the category just attaches to the last listed album - something completely unrelated. How do I ensure categories are within the correct albums?
I'm going to strongly recommend you don't do this via albums (unless your intent is to share the contents of the albums online somehow, in which case use Albums). I recommend you use tags instead of albums for this purpose. You can create a tag called Europe under Places, and another tag under Europe called France. I would also recommend you not bother including year or other calendar information in the tag (or album) names. You want "Europe" as your tag, not "Europe 2012". Why? Because you can always segregate by year (or other calendar time period) using the PSE Timeline; there's no need to do extra work to segregate the tags by year (or other calendar time period).
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How can I save a Photoshop Elements 12 file as HTML?

How can I save a Photoshop Elements 12 file as HTML?

Sorry, not possible in PSE itself. You'd need to put your photo into the web creation software you use. If you are using an older version of PSE some versions created web albums/galleries which included an index.html page, but that's as much as PSE does. There's nothing like that in PSE 12 since Adobe wants you to use Revel for photo sharing now.

Photoshop Elements Help | Processing camera raw image files

This question was posted in response to the following article: http://helpx.adobe.com/photoshop-elements/using/processing-camera-raw-image-files.html

gegjr wrote:
When I selected "Save Image" there is an option to select the size of the JPEG preview. Is there anyway to extract the JPEG and does the JPEG contain the adjustments that were made to the Raw image?
The "Save image" command just saves (really converts) the original raw into another raw format : the DNG format created by Adobe to get a universal raw format instead of a specific raw format for each camera in the range of each camera manufacters... Using that feature is your choice.
And what you see in the bottom line : 8 bits or 16 bits has nothing to do with a preview, it is the choice of 'color depth' for the image the converters sends to the editor.
So, your choice is either :
- to click 'Done' which saves the settings of your conversion (white balance, exposure, clarity...) to a very small 'sidecar' file of the xmp type
- to 'Open' in the editor where you can work with all features of the editor (which include saving the output file in any format - jpeg - psd - tiff - png...
http://forums.adobe.com/thread/1030798?tstart=0

How can I make Photoshop Elements import files after it gives incorrect error code?

I had 17,000 photos on my hard drive well organized in folders before installing Photoshop Elements 11 today. I was able to get it to import only 467 into the catalog. I tried browsing, searching, selecting files and no matter what I did to bring inthe remainders (including trying to bring in folders with only 60-80 in each, moving files into new folders, etc.) and still can't see them in the organizer view. It allows me to highlight the folders or highlight the photo jpg files separately, says it is getting media, but then comes back with message that "files are not in correct format or are in the catalog" but they ARE in normal format jpeg, can view in other programs, and they are NOT visible in the catalog. Very frustrating, especially after wasting hours downloading the program from Amazon Marketplace - took hours, then had errors and had to redo twice. Running WIN 7 on 6 month old Sony computer with 8 GB RAM and quad processors. Thanks for any help.

You should try posting in the PhotoShop Elements forum, especially if no one else here has a better suggestion to offer. It is possible someone else has encountered the same problem and you could search there to see. If you post there and you do have an error message, you should include the details of that error message.
http://forums.adobe.com/community/photoshop_elements

Photoshop Elements 11 file saving proterties

I am currently using Photoshop Elements 11 trail version to decide if I like it enough to upgrade.
Yesterday, while saving my files - .jpg, .png, psd - etc - when I'd go to access the file to upload, it wouldn't recognize the file.
Then when I went back into PSE 11 to open the file, it wouldn't recognize the file format, no matter what
I have went ahead & uninstalled the program, then restarted my computer, reinstalled & it's doing the same thing.
If this is a known issue, I certainly have no desire to upgrade. I use PSE 8 previously with zero problems.
Please, if anyone can answer why this is happening, I'd really appreciate it.
As for PSE 11 - I do feel, aside from this file saving issue, Adobe got so many things right - I love how PSE 11 has been changed, it's much easier to use, but this file issue, I don't have time for it when my clients are expecting turn around times from me.
Thanks much!
Tori

Thank you for all your responses.
First let me start off with, I am not new to saving files. I've been designing & saving files for over 10+ yrs. I've never ran into this problem with any program until using PSE 11. All my files were saving perfectly fine. This problem just started yesterday with PSE 11 for me. That's why I uninstalled, restarted & reinstalled with a restart after the install.
When I go to save a file, these are my steps
1. File
2. Save as
3. Name of the file (no characters - only using letters, maybe letters & numbers in combination together)
4. I select what format I wish to save it in.
5. Click save
When I did this yesterday, my files were appearing to save, but actually, they were not saving no matter what format I was trying to save that as.
How I found out this was happeneing - I went to upload a file to the web - I was then told the file was not a proper file format. I tried various things such as saving as a png, jpeg, tiff, gif - not of which were working. That's when I uninstalled PSE 11 & as said above, reinstalled, etc.
Screen shot below shows what the icons ended up being - problem right there!
What message I get when I try to open the file
Message I get when I try to upload the file to the web
This is WHY I feel this is a problem with the particular PSE 11 I'm using (downloaded directly from Adobe's site) It's a trial vertson. And I always try to try programs before I invest in them, no matter if they're $20 or $500
I hope all this will help thos of you trying to answer this mystrey question for me. As I mentioned, I've never had this happen before.
Today - it seems to be saving just fine..... and I haven't changed how I save files at all. If this is a known issue with PSE 11, I just wish to know so I don't waste my money on it. I love all the changes Adobe has made to PSE 11, but if it's full of bugs - I'd rather pass is all.
Thanks so much once again!

Photoshop Elements 8 Files Won't Open

Just got my 1st IMAC on Friday and am trying to figure it out. I have downloaded a trial copy of Photoshop Elements 8 and am not having any luck opening the files I download.
The .zip file downloads into the downloads directory, I double click on it (had to google how to unzip a .zip file on a mac) and move it to my folder called scrapbooking. However, when I start elements and go to files > open file and go to the scrapbooking folder I can scroll up and down through the .jpeg and .png files and I can select a file to open, but the open button is greyed out and it won't open.
Any help or ideas are greatly appreciated!

Wait, wait. You're not installing Elements at all, by the sound of it. PSE does not install by drag and drop. Get that installer out of the scrapbooking folder (for your general info, programs need to go into the applications folder, not wherever you like. Sometimes it doesn't matter, but any program that has any kind of update function will not ever find itself if you put in some random place.)
Starting from the zip file: double click (click once if you're accessing via the downloads stack in the dock) to unizp it. Find the unzipped file and double click that to mount the disk image. Double click the disk image. Double click Setup in the files you see there to run the installer. Do NOT change the installation location from what PSE suggests.
However, your post is very unclear--I can't tell for sure if you already did install it in the wrong place, in which case you will need to uninstall it before doing all this. Uninstall by means of the uninstaller, which for PSE 8 is in the program's folder.
Apple has some very helpful videos for switchers on their website.

Photoshop elements 10 file 1 won't download

There are two files for Photoshop Elements 10 download. The second one downloaded immediately, but the first won't download at all.
I have windows 7.
Any help would be appreciated.
Thanks in advance.

use a different browser.

Photoshop Elements Raw File 6.6 Download

Photoshop Elements 10: Attempted to download raw file update 6.6 while in a Elements page (zip file, etc.) During the download I received an error message that I did not have cc5 or cc6 ?

For photoshop elements 10 you should be able to to go to Help>Updates from within the photoshop elements 10 editor to get camera raw 6.7
The one exception would be if your on a mac with the pse 10 from the mac app store.

Photoshop Elements Help | Install Photoshop Elements from a disk

This question was posted in response to the following article: http://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html

When I start Photoshop Elements 11, I get a dialog with Organizer on the left and Photo Editor on the right. What happens when you click Photo Editor? It might take a few moments, but it should open the editor.
Another idea: Right click (control-click on Mac) on an image file and say Open With > Photoshop Elements
Hope this helps,
Randy Nielsen
Product Integration Manager, Creative Cloud Learning & Training
Adobe

Photoshop Elements 7 files from pc to Photoshop Elements 13 on a mac?

I have loads of Photoshop Elements 7 .psd files and my catalogue on my old Windows based pc which I want to copy across to Photoshop Elements 13 on my new mac. How do I do this? Please tell me it's easy!
I'm new to the mac so please don't assume even a basic level of knowledge - although I do have an ipad!

Contact Adobe please, that is a question for them. If they will migrate then you need to ask about getting your MS Windows license tranfered to OS X too. Then you can use Migration Assistant to migrate the Windows data to OS X. My guess is you are not familiar with Migration Assistant, please read Apple's advice letters on MA and also Pondini wrote excellent articles about it, you can find his articles by clicking http://pondini.org/OSX/MigrateLion.html

Photoshop CS5 help file not showing on German Win7

Hi,
I try to display the help file from within PS CS5 and that is not working. I can neither watch the community help online nor download it for offline use since the app seems unable to connect to a working online source.
It shows "The requested URL /de_DE/Photoshop/cs/using/AH_HOME.html was not found on this server."
All apss have been updated to the newest release, everything else is working fine.
I sue Win 7 64bit german, ps is also installed in german.
Any ideas?
PS: sorry just realized I put this into the mac thread by error. Can someone please move it to the correct forum areas pls?
Message was edited by: Beholder003

function(){return A.apply(null,[this].concat($A(arguments)))}
c.pfaffenbichler wrote:
I sue Win 7 64bit german, ps is also installed in german.
So why are you posting in the Macintosh Forum?
Oh, sorry, I didn't expect people who can't even read on a forum.

Photoshop Elements 5 Help Files

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