Photoshop Elements 6.0 Restore catalog issue

Okay...I am a novice here...but I have been using Elements since 3.0.  I had my computer setup to backup my catalog in incremental steps to an external hard drive.  I just reformatted my computer (Vista...UGH!)  and now when I restore the catalog per adobe instructions...I don't get all my tags back.  Now here is where I screwed up (I think):  I Had a couple catalogs saved and I can't remember which one I used for the backup.  I think I uploaded the wrong one, now it won't let me overwrite that one!  Also when I finish a restore catalog session, it leaves up the screen that shows the catalog location and when I "x" out of it or cancel out it gives me a "cancel restore session" message.  I am frustrated...Does Adobe provide techs at a cost to come out?  Or can anyone help here?  8 years of tagging photos...I can't give up now!  Thanks

Okay, well I get the catalog to "restore"...but when it is apparently done, it leaves up the window that is "locate next backup items to restore".  If I just "X" out of it or hit "cancel" then elements asks me "are you sure you want to cancel the restore?".  I have no other options but to "x" out of it or cancel.  so I think I'm not getting my complete restore...what do you think?

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