PHOTOSHOP ELEMENTS 6  'HELP' NOT INSTALLED

I have PSE 6 installed from the Adobe disk on a Mac which uses OS10.5.8.
When I try to access the 'PSE 6 HELP' component from the toolbar I see the following - "Could not find the Adobe Help Application.You may need to re-install the application and the Help component." Why is Help not installed from the installation disk?
Is re-installation is the only solution?  And if so, do I have to un-install first, or will re-installation print over the existing version? If it requires un-install, how do I do this?
Thanks in advance

Don't worry. Most products now have on-line help.
http://help.adobe.com/en_US/PhotoshopElements/6.0_Mac/

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    From: [email protected]
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