Photoshop Elements 8 Audio Problem!

I have a problem. I imported videos from my hard disk to Photoshop Elements 8 that are in MPEG format. I got the video just fine. I did not get the sound. Can someone please tell me what might be wrong?
Message was edited by: WMTS1of4

Can you please try and run that mpeg file in say Windows Media player or any other video player?
Initial hunch is that there might be a problem with the audio codecs installed on the machine itself.
Regards,
Ankush

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Yes, you have described the problem correctly. In PrElements, all was
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on this new laptop.   However, there is no audio in the other two programs
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Yes, the original file from the camera was mp4 and was exported as mpg
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I think that the free version of Real Player has improved over the years
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In a message dated 7/1/2011 11:23:58 A.M. Eastern Daylight Time,
[email protected] writes:
Anne,
Welcome to the forum.
Just to make sure that I am following you, I will restate what I think you
are experiencing, and then please correct me. Along the way will be a few
questions too.
You have created a Project in PrElements, and have Imported Video (with
Audio) into the PrE Project. The files from your Sony are in MP4 format.
In PrE you have your Audio, correct?
You have then Exported/Shared that Project to an AV file as an MPEG. Do
you recall the settings chosen for that MPEG?
That Exported/Shared file plays with Audio in some players, but in others
it only plays the Video, but not the Audio. Is that correct?
Knowing the settings used to create that MPEG file might explain why some
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free players,
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with. Again, both are free. Because all players are not created equal, I
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that was locked into WMP, especially the newer versions, then addressing the
issue would be worth the detective work. If that was the case, then I
would explore Exporting/Sharing to WMV format, rather than the MPEG.
I have not used RealPlayer in about a decade. I found it to be nearly
useless then, and rather ill-behaved. I will not let it near my computers,
though it has possibly been improved over the years. If you have any RealMedia,
MediaPlayer Classic HC, can be modified with a free plug-in, to allow
that. If you do not have RealMedia files (usually designated by .RM), then I
would not worry about taht. Only install what you need, when you need it. I
would just ignore RealPlayer, since it is installed.
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