Photoshop elements 8 crashes everytime i try to use the editor
Have been using photoship elements without issue
since it was released. today, i tried to sign on to the editor and received an error message. tried several times thereafter, page loads and then immediatly quits. what's up with that. called adobe they want to charege me 39 bucks to tell me anything.
More information needed for someone to help
http://forums.adobe.com/thread/416679
Some specific information that is needed...
Brand/Model Computer (or Brand/Model Motherboard if self-built)
How much system memory you have installed, such as 2Gig or ???
Operating System version, such as Win7 64bit Pro... or whatevevr
-including your security settings, such as are YOU the Administrator
-and have you tried to RIGHT click the program Icon and then select
-the Run as Administrator option (for Windows, not sure about Mac)
Your Firewall settings and brand of anti-virus are you running
Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
-or the brand/model graphics chip if on the motherboard
-and the exact driver version for the above graphics card/chip
-and how much video memory you have on your graphics card
Brand/Model sound card, or sound "chip" name on Motherboard
-and the exact driver version for the above sound card/chip
Size(s) and configuration of your hard drive(s)... example below
-and how much FREE space is available on each drive (in Windows
-you RIGHT click the drive letter while using Windows Explorer
-and then select the Properties option to see used/free space)
Windows Indexing is BAD http://forums.adobe.com/thread/676303
While in Properties, be sure you have drive indexing set OFF
-for the drive, and for all directories, to improve performance
Some/Much of the above are available by going to the Windows
Control Panel and then the Hardware option (Win7 option name)
OR Control Panel--System--Hardware Tab--Device Manager for WinXP
And, finally, the EXACT type and size of file that is causing you problems
-for pictures, that includes the camera used and the pixel dimensions
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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
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1. Did you double check the video card/graphics card's and its driver's control panel offered you in the computer to determine if there are some settings there that you could fine tune?
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My mac crashes everytime i try and use app store for software updates.
i have a 2008 macPro, 10.8.2 2x2.8Ghz with 6gb RAM and since doing 10.8.2 update everytime i try and do a software update using the App Store my machine crashes and generates the following error code.
Interval Since Last Panic Report: 104582 sec
Panics Since Last Report: 7
Anonymous UUID: DDDE7BD7-6F47-FE17-9864-60DE12F490FB
Wed Dec 12 13:40:44 2012
panic(cpu 0 caller 0xffffff800d4b7bd5): Kernel trap at 0xffffff800d51debc, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000deadbeef, CR3: 0x000000001e393000, CR4: 0x0000000000000660
RAX: 0x00000000deadbeef, RBX: 0xffffff80c5533e80, RCX: 0xffffff80c5533ba4, RDX: 0x0000000000000004
RSP: 0xffffff80c5533b90, RBP: 0xffffff80c5533de0, RSI: 0xffffff80c5197230, RDI: 0xffffff80c5533cb3
R8: 0xffffff80c5533ba4, R9: 0xffffff80c5533e80, R10: 0x00000000ffffffff, R11: 0x00000000ffffff80
R12: 0xffffff80c5533ba4, R13: 0xffffff80c5197330, R14: 0xffffff80c5197330, R15: 0xffffff80c5533bb0
RFL: 0x0000000000010202, RIP: 0xffffff800d51debc, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000deadbeef, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80c5533830 : 0xffffff800d41d626
0xffffff80c55338a0 : 0xffffff800d4b7bd5
0xffffff80c5533a70 : 0xffffff800d4ce4ed
0xffffff80c5533a90 : 0xffffff800d51debc
0xffffff80c5533de0 : 0xffffff800d51d493
0xffffff80c5533e60 : 0xffffff800d776abe
0xffffff80c5533f00 : 0xffffff800d7768e2
0xffffff80c5533f60 : 0xffffff800d7e1533
0xffffff80c5533fb0 : 0xffffff800d4cea1d
BSD process name corresponding to current thread: WDMemeod
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000d200000
Kernel text base: 0xffffff800d400000
System model name: MacPro3,1 (Mac-F42C88C8)
System uptime in nanoseconds: 221271550268
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com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2
com.apple.driver.AppleUSBDisplays 353
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleHDA 2.3.1f2
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.ATIRadeonX2000 8.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMCEDriver 1.1.9
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.iokit.CSRBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.CSRHIDTransitionDriver 4.0.9f33
com.apple.driver.PioneerSuperDrive 3.1.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AirPortBrcm43224 600.36.17
com.apple.driver.AppleIntel8254XEthernet 3.1.1b1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.AMD2600Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
wondering if anyone else is suffering from this?Try when connected wired. As for the KPs, see
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details. -
Photoshop CS3 crashes when I try to use text tool
I recently upgraded from Photoshop CS3 after upgrading to Leopard on my Mac. Everything has been fine until today when I tried to use the text tool and it crashed the program. I've since tried using the text tool repeatedly and it consistently crashes. It doesn't crash immediately after I select the text tool, but only a few seconds after. Has anyone else had this problem? I tried searching and couldn't find anything.
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More recently, Adobe installs its fonts in a different folder: Macintosh HD/Library/Fonts.
If you don't want that lot showing up in Photoshop's font menu, either remove them from that folder or put that folder under FAP's control.
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I have tried the following:
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2. I removed the app from my device, restarted the device with a hard shutdown.
3. Reinstalled the app.
4. I tried to use the app, and no dice. It still does not work.
5. I looked all over the web for the developer's site. I have not found it. When I think that I am getting close, I get rerouted to the iTunes site.
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Well Im back and I thought all was well!!
I have successfully made a video recently after having so many problems with Premiere Elements 12 so I have left it a couple of weeks as I have been ill and I thought today "Oh I think I will make another video" so I launched the welsome screen from my shortcut and all looks well. I can go into my organizer and everything is sat there, however when I go to launch the editor...............nothing. The blue bar stays round the video and no "please wait whilst we launch the video edotor" .
In fact I just tried it again and it launched Photoshop 12 editor as I just clicked in the middle of the editor tab but nothing if I click on the "Video Editor" Tab
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Jillys back!!!Jilly
Hello. Hope you are felling better.
From what you wrote, Premiere Elements just remained closed while you were away from it. Right? Any chance anyone else might have
been using it and made some adjustments? If not, then let us continue...
1. Let us try opening the program from the Adobe Premiere Elements.exe file.
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 12
and then scroll down in the Adobe Premiere Elements 12 Folder until you get specifically to Adobe Premiere Elements.exe.
(You do not want the Adobe Premiere Elements 12.exe one).
After you get to the Adobe Premiere Elements.exe file, right click it, select and click on Run As Administrator. Then double
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2. If I remember correctly didn't you have to uninstall the antivirus before the program would work? If so, maybe this time,
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Thanks.
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My photoshop elements 8 will not let me use the edit option.
i havent used it in about a year. but ive never had any sort of problem with it before.
Please try below solutions to see if any of these works.
1.- Close Elements.
- Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
- Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
3: Try launching with anti-virus off or removing PSE from conflicting list.
4:On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works. -
Can Photoshop Elements 10 be installed without discs using the product serial number?
I recently upgraded my Windows 7 system that came with Photoshop Elements and Premier Elements 10 pre-installed to Windows 8. When the installation was complete, the software was gone. The system did not come with the installation discs. I have the product serial numbers because I registered the software. How can I get my software back? Can I download from Adobe using the serial numbers?
Thank you!
Ryanif you follow all 7 steps, you can dl a trial via one of the links on this page: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
and activate with your serial number.
if you have a dl problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem. -
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The problem arose when I deinstalled US version and installed the Middle Eastern version. I'm using it to do some translation texts. Can anyone help? Thanks very much!
Hi TrustDzyn
Please try to install the latest update for InDesign CC.
http://helpx.adobe.com/indesign/kb/indesign-cc-crashing-launch.html
Hope this helps.
Regards,
Sumit Singh
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