Photoshop Elements 8: Error: 130:9

What does the Error Code "130:9" mean; and how can it be fixed?

Hi Shannon,
Could you please go through this link once and follow the steps:
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
After going through the link, if you find that the OS that your prod is installed on is formatted with a case-sensitive file system, installing the product on a different drive could be one option.
Meanwhile, could you please share the following logs?
Mac:
1. Go > Go to Folder > write /tmp & press enter and copy logs: amt*.log, oobelib.log
2. Go > Go to Folder > write ~/library/logs & press enter; copy logs: PDApp.log
3. Go > Go to Folder > write /library/logsAdobe/Installers & press enter and copy logs: Adobe Photoshop Elements *.log.gz
Thanks.
~ Shefali

Similar Messages

  • I changed my HD "C". After reinstalling P Element 2 I got a problem. I can't open Photoshop Element.  Error message is "Your working disc is full" But I have 61Go free on "C" HD and more than 1To free on "D" disc.

    I changed my HD "C". After reinstalling P Element 2 I got a problem. I can't open Photoshop Element.  Error message is "Your working disc is full" But I have 61Go free on "C" HD and more than 1To free on "D" disc.

    Try resetting the pse 2 preferences and see if that clears things up.
    reset preferences
    Press and hold down the Shift+Ctrl+Alt keys just after starting the launch of pse 2
    Keep holding the keys down until you get a dialog asking if you want to Delete the Adobe Photoshop Elements Settings File
    Press Yes

  • Purchased Photoshop Elements in error.

    I've purchased Photoshop Elements in error.  I want Premiere Elements NOT that.  How do I rectify this error?

    Hi revbos,
    Apologies for your incovinience.
    Requesting you to please go to https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us. When you click on download button (after selecting your OS details), it should open a new browser window (which will launch the Akamai installer automatically). Please cancel any installation or error shown.
    The newly opened browser page will look something like this:
    As highlighted, please click on these links (one by one) and see if it downloads the required files. The downloaded files will be compressed with 7z format. If you have some extracting tool (like WinZip) try extracting it. If you don't have it, download 7z. Its a free utility from Microsoft. Once downloaded and installed, you will be able to extract file and locate the PSE setup.
    Please let me know if you face any issues.
    ~Surendra

  • Adobe Photoshop Elements 10 Error APPCRASH

    Hi
    I have download Adobe Photoshop Elements 10 trail version, but when i want to open the organize and edit, he gives a error see below.
    Event-name of problem:    APPCRAS
    Name of the application:    PhotoshopElementsEditor.exe
    Version of application:       10.0.0.0
    Timestamp of application:  4e70c16d
    Name of error module:      GLU32.dll
    I hope that this is that you want to now about it.
    greets
    TheWalker83

    Try it after resetting the preferences of your PSE app. Visit this URL for resetting the preferences: http://helpx.adobe.com/photoshop-elements/using/undo-redo-cancel-actions.html#restore_defa ult_preferences
    I think after resetting the preferences PSE should work fine.

  • Photoshop Elements 7 - error when trying to open multiple images

    i have attached a screen shot of the error that i get when i try to open more than 1 image at a time. the program ends up closing and i have to re open the program.
    i have xp pro installed on my pc. my pc is part of domain. if i log on to the pc as another domain user i can open up more than one image. i have removed the program by using add/remove programs and re installed, which made no difference,
    does anyone have any advice?

    Have a look at this Adobe Tech doc titled Photoshop CS3 or Photoshop Elements 6 crashes when you open more than one image (Windows):
    http://kb2.adobe.com/cps/402/kb402704.html
    Cut/Paste from the very bottom of the document:
    Additional Information
    Application or system error logs may cite ntdll.dll as the faulting module.

  • Adobe Premiere Elements 11 & Photoshop Elements 11 Errors, Downloading Problems, Uninstalling probs

    On May 8, 2013 I ordered Adobe Premiere Elements 11 & Photoshop Elements 11. To this day they do not work properly, did not download properly, nor can I get them uninstalled properly to reinstall properly. I have not been able to contact Adobe all these months, & now they tell me I have to pay $39.00 more just to speak to them. I refuse to give them anymore money than I have already gave them! Does anyone know how I can resolve this issue? I currently  have Adobe Photoshop Elements 7.0 & Adobe Premiere Elements 7.0. I was upgrading. 

    Thank you so much for replying. But I sort of solved the problem, yet I didn't solve the problem. I am running Windows 7 on my computer. When I purchased Elements & Premiere 11, I purchased a 1 time download from Adobe. Upgrading from 7.0. When I went to download it, then install it, it told me that through an error message, that it was not downloaded or installed correctly, so I would have to uninstall the whole thing & start from scratch, basically. So, I went into the control panel to delete the program. Hit uninstall, & it told me after it was done, that everything was not uninstalled & had uninstalled incorrectly. Now it was missing from the Control Panel, & I could not find the remains anywhere, I thought I would try to redownload it again. So, going through the process, it would let me download it, but it would not install due to the remains of the previous installation. I tried everything. And when I tried to go straight to Adobe, it was a no go. I put it on the back burner for months & used my 7.0 occassionally. Today I decided I wanted it fixed. I went to Adobe...my licenses are still in my account. But no matter what I did, it would not accept my old licenses. With the help of a previous poster, maybe on a different thread, I was able to uninstall the old program remnants. But I could still not download 11. I just decided to cut my loses, & purchased 12. I bought the trials, downloaded them, they worked great, & I purchased them. So, all's well that ends well. Of course, I am $170-some dollars in the hole, but whatever it takes. Again thank you for your reply to my delima.

  • Photoshop Elements 10 in Windows 8 will not open. Adobe Photoshop Elements 10 Error Message: "Microsoft Visual C++ Runtime Library Runtime Error. This application has requested the Runtime to terminate it in an unusual way. Please contact the application'

    How to get Elements 10 to open in Windows 8 ?
    See the error message quoted above in the subject line.

    See this help document:
    https://helpx.adobe.com/photoshop-elements/kb/microsoft-c-runtime-error-launcing.html

  • Photoshop Elements 13 Error 16

    I'm having an issue with Photoshop Elements 13. Whenever I open it, it tells me there is a configuration error, and then it asks me to uninstall and then reinstall. I downloaded PSE 13 from Adobe's website in December of 2014, and it was working fine until now. I have uninstalled and reinstalled about five times now, and it still gives me the same error message. I have also searched via Google for help, and I found an article about resetting the permissions of the SLStore and Adobe PCD folders, but those didn't help. It was still giving me the Error 16. I'm very frustrated with this. Is there anything else I can do to fix this?
    PS: I'm a Mac user, under OS X 10.10.2, Yosemite. This was what I was using when I bought and downloaded PSE 13.

    i solved the issue on my mac by
    running in the terminal: sudo chmod -R 777 /Library/Application\ Support/Adobe
    removing and installing the "adobe application manager" again from Get Adobe Creative Cloud Desktop App & Adobe Application Manager
    see other thread as well: Error 16 for Photoshop CC2014 and Lightroom

  • Adobe Photoshop Elements 11 Error after disk install

    I have a windows 7 64 bit system, I purchased Elements both Photoshop and Premiere 11 disks.  After install without incident, Premiere works fine, but Photoshop gives me this message upon opening the program.  Adobe Photosp Elements 11 has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.  It closes the program and no solution suggested.  I have waited twice on tech support phone, and once with online help, I have been disconnected on the phone support, and online could not help me.  This is a new product I have not been able to use.  The last time I purchased version 10 and it never worked.  Now I see right after buying version 11, 12 is now available and I still can't use Photoshop elements.   Can someone please help.  I have reviewed all the similar issues on the help site, none of the suggestions worked. 

    This did not answer my question or solve the problem.  As I stated in the original email,  I had tried all the solutions posted earlier.
    I DO NOT even get to open the program, before the message, getting to the editor is not the problem, getting the program to open is the problem.  The error message comes while PSE 11 is loading, but not open.  Please send a solution !  Thank you, Rebecca Stone

  • Adobe Photoshop Elements 12-Error 213:5

    I sucessfully installed Elements 12 on my Mac Mini OS 10.9.2. Elements Organizer ran without a problem. On trying to launch Photoshop Elements 12 I received the error message Error 213:5. After reading through discussions from folks having the same or similar problem and trying the various suggestions given in those discussions I gave up and decided to post the problem again in hopes someone might help. Here is what I have done so far: Repaired permissions, Uninstalled all older Elements, Made sure permissions in the Library ->Application Support->Adobe were set to read & write, Uninstalled Elements 12 and re-installed it, even copied the installer package onto my hard drive and used that to install, re-started the computer numerous times (i.e., after each change was made). When I try to launch Photoshop Elements 12 I continue to get this screen
    Thanks in advance to anyone who has a solution.
    Don

    Hi GreenLynx,
    You have a permission issue with your SLStore directory.  I would recommend completing solution 2 of "Configuration error" CS5 -
    http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html#main_SLStore.

  • Adobe Photoshop Elements 6 error message on reinstall

    My Photoshop Elements 6 stopped responding so I removed it and tried to reinstall with my disc.  It begins installation, then I get an error message "Key not valid for use in specified state," and ends the installation.  I have had this program for several years, upgraded to Elements 12 and did not like the new format so went back to Elements 6.  I was not given an opportunity to enter my validation key if, in fact, that is what the message means.  Can anyone help me?

    The serial number is not referred to as a key. Generally, if you are on Windows, a Key would refer to a registry key. This could mean that there is some part of Elements left on your system in the Registry and preventing a reinstall. Follow this list and remove all the remaining pieces (change the version number from 9 to 6): Manually remove Photoshop Elements 9 | Windows

  • Photoshop Elements 12 Error

    Trying to install Photoshop Elements v.12 silent and i keep getting Exit Error 1. Has anyone experieced this and fixed this error? The software installs fine manually and I did save the log files if anyone is interested in taking a peek.

    Hi GreenLynx,
    You have a permission issue with your SLStore directory.  I would recommend completing solution 2 of "Configuration error" CS5 -
    http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html#main_SLStore.

  • Photoshop elements update error

    My photoshop elements 12 will not update.  Like others it gives error message.  Possible solution is download drivers?   The problem is I don't know what to do with these files or if I should even extract them.  Below is a screen shot. The files below look like MAC files and not Windows files.   Help.  If these files are not for me what next.  I am needing the Beginner Version.  Thanks.

    Opened my Photoshop Elements 9 program-
    Got an alert to download critical update-
    Downloaded update-
    Extracted update-
    Tried to install-
    Error message during install, reads: see attachment.
    The post described the steps I took.....see above.
    Photoshop opens and operates fine.  Just didn't install update. Says 'this installer is misconfigured' and to contact program author.  Adobe website no help. 
    Like I said, I can still use the program, just wanted the critical update.
    Thank you for your help, suggesting the C:\Program Files(86).  Will try that.

  • Photoshop Elements 10 - Error 400

    Please help.  When I try to sign onto Photoshop Elements 10, I get a 400 error that states "Photoshop.com services are currentlly unavailable.  Please try again later or check your network connections.  Error 400.  Does anyone know what the issue could be?  I have been tying to sign on for a week.

    You should have received an email some time ago about the transfer to Adobe Revel. Photoshop dot com and the inspiration browser are closed.
    Video tutorials are available on Adobe TV
    http://tv.adobe.com/
    Go to Revel
    http://www.adobe.com/uk/products/revel.html

  • When trying to install Photoshop Elements 12  - error message "Key could not be opened"

    Error message is in German as I live in Austria.
    I have tried a lot of time to install  a recently bought packagee "Photoshop Elements 12 & Premiere Elements 12" - but without success. When istalling PSE 12 I always receive the following error message (text in German):
    Installation stoped and then ran back to zero - so after all no changes were made.
    However, what can I do that this error doesn´t occur anymore?
    Any suggestions would be appreciated very much!
    OS: Windows 7 Professional (SP1)
    Kind regards
    G.

    *kb.mozillazine.org/Unable_to_save_or_download_files
    *https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Maybe you are looking for