Photoshop Elements 8 quitting unexpectedly.

Question

Hello all I have photoshop elements 8, and it has been working perfectly for about a year or so. However, no when I try to open it, it says it has quit unexpectedly and a large 'Problem Details and System Configuration' log comes up, saying something about bad access, etc.
The only tampering I have done is adding a brush pack, which I have done tons of times, and this 'crash' only happened a few months after I downlaoded my last time. I did nothing different before it happened.
I am using a Macbook Pro, the program came with my Bamboo Pen and Touch, I have tons of free space on my computer, and everything runs fast, so it was never slow or anything.
I have the serial, but I have lost the disk, so if I could get access to a trial version, perhaps I could 'redownload' which usually fixes problems like this, I believe.
Thanks for all and any help. If anyone asks, I can provide the log type text.

Answer 1

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4: Remove any third party plugins or brushes you have installed and then launch.
Solution 5:
On the drive on which you have installed PSE,on my machine it is on C:
Go  to C:\Program Files\Adobe\Photoshop Elements  10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain  plug-in. Remove that plug-in from that location and copy it somewhere  else.
Now launch PSE and check if it works.
For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
Thanks,
Garry