Photoshop Elements 8 won't launch after installation

I get an error message that the application has been moved from it's original location, and needs some repairs, with an option to repair now or cancel, and when I click through to accept terms and use as a trial, it just disappears as if I never tried to open it.  Same with CS4 trial download.  I called Adobe, spent 2.5 hours on hold, then 2 hours doing various things which had no effect.  I called back today, and was on the phone for 2 hours, when I was disconnected, and wasn't called back, even though she REQUESTED my number for precisely that reason.  I'm trying to purchase an Adobe product, but if the trial won't work, then I'm not risking the money. 
Mac, snow leopard 10.6.2

I'm also on a Mac running 10.6.3 and Elements 8.
I think the installation process malfunctioned.  I'd COMPLETELY DELETE the Photoshop Elements 8 folder in the Applications folder and start the installation process again.
It's very easy to give a copy of an expensive application to a friend.  The application developers - like Adobe - don't like that because they don't make any money on the transaction.  They spent millions of dollars creating the application, so you really can't blame them.  So they all take creative steps to let an application determine if it is a genuine copy - or a bootleg copy. 
One way to let the application determine if it is a genuine or bootleg copy is to create a hidden file in the application's folder.  The file is there, but you can't see it.  If you make a copy of everything in that application folder, you won't copy this hidden file because you can't see it. 
The Mac's operating system file catalog knows this hidden file is there, because otherwise it might overwrite that unused hard disk space.  But it has been instructed not to tell you about the file's existence - and not to copy it with normal copy procedures.  Apple built this feature into the file catalog for its own use.  An important part of the operating system's files are kept invisible in the same way.  That prevents idiots from deleting important files - and engaging in do-it-yourself brain surgery.  So application developers use this feature for their own purposes.
Each time the application starts running, it checks to see if that hidden file still is there.  If the file isn't there, then the application refuses to run.  I'd suspect that in your case, the hidden file isn't there.  I think that is what the "application has been moved" warning is telling you.  They don't want the warning to be too specific because they don't want to tell the hackers of the world one of their security features.
There's no way you can re-create this hidden file - except to go through the installation process a second time.
Remember that all this is my supposition.  I know that some application developers use this technique.  I don't know that Adobe is using it.  But what you are seeing is consistent with the application realizing that something important is missing - and refusing to run.

Similar Messages

  • Photoshop Elements 12 will not launch after installation.

    I've installed Photoshop Elements 12 to my IMac that has 4 GB memory with Mountain Lion. But after various attempts (loading it on Safari, Chrome), am unable to launch it. Adobe says it has something to do with hidden libraries. From a DMG, I select install, it requests password to log on. All the icons flash off.  And nothing happens.  Any ideas what I can do?  Thanks.

    Did you ever use Help> Sign In to activate it? Both entering a serial number and signing in are required (once signed in you don't ever sign out unless you want to deactivate the software).
    The advice here - http://forums.adobe.com/thread/1452533?tstart=0 - should allow the software to restart so that you can activate it.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Adobe Photoshop Elements 13 won't launch email with photos attached, why?

    Adobe Photoshop Elements 13 won't launch email with photos attached, why?

    Gordon,
    Are you trying to use email functionality in Elements Organizer and then witnessing this problem.
    If this is the case, I would recommend you to go through this article once and see i it helps:
    Elements Organizer Help | Share files and slideshows by email
    Thanks,
    Anwesha

  • Adobe Photoshop Elements 13 Won't launch

    My motherboard died.  I put a new motherboard in and have been reinstalling the OS (Windows 7 Professional) and reinstalling all of the programs.  I successfully re-downloaded Adobe Photoshop Elements 13 and entered my license key and it installs.  When I launched it, it came up to the welcome screen, but when I try to open the Organizer or the Editor, it won't launch!  I switched to startup in the Organizer versus the Welcome Screen and now it won't launch at all!
    I uninstalled the program and tried reinstalling.  It installed, but the program will not launch!

    Hi,
    Try starting the two applications directly by creating shortcuts to the following files.
    Organizer: "C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsOrganizer.exe"
    Editor "C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe"
    If you need help with creating the shortcuts then come back and I will explain how to do it.
    Brian

  • Photoshop Elements Organizer won't launch

    In Photoshop Elements 8.0 I attempted to order photo prints through Shutterfly. The transfer never completed. Now when I open Photoshop Elements and click on Organize, the Organizer never launches. I would like to retrieve all the folders of photos I have organized, captioned, made into CDs, etc. with Photoshop, but I cannot get the Organizer to open. I have tried to use all suggestions found to date on the forums with no success. Can anyone help me get my Organizer opened?

    Please try steps listed on blog: http://psekb.blogspot.in/2013/03/pse-organizer-is-not-launching.html
    Please let me know if it is still not working for you.
    ~Andromeda

  • Photoshop Elements 6 won't work after recovery

    After a system recovery on my HP, the Photoshop Elements 6 program will not reinstall.  All other programs are up and running.  The install from the disk appears to be successful, but I don't get the window to enter the serial number.  When I click on the icon, nothing happens.  Uninstall and reinstall results in same situation.  I have Windows Vista 2007.  Adobe gave it a case #184059543, but will not support it due to it being an "old" program.  Please advise.

    Try running application directly from exe of editor or organizer present in installed location of application.

  • Photoshop elements 6 won't launch

    I am running osx 10.5.8 on power mac g5.  Have been using photoshop elements for years and it suddenly stopped launching - just freezes on scanning for presets.  Only thing I could figure out was that it got corrupted some how - bought a new elements 6 - freezes exactly same place.

    Oops, I see you posted that info. Okay, go to your username>library>preferences and delete:
    com.adobe.Photoshop.Elements.plist
    Adobe Photoshop Elements 6 settings
    Adobe Photoshop Elements 6 paths
    Opera preferences
    Repair permissions and try again.

  • Flash CS3 won't launch after installation

    Any Ideas
    I've just installed CS3 Web standard on 19 PC's ( Win XP SP2
    2 GB RAM) but for some reason Flash won't launch on some of these
    computers. When you try and launch Flash you get as far
    initializing fonts and then closes down.
    It's quiet strange Flash works on some of the 19 Computers
    which I must add are all identical and have the same software
    installed on them.
    Has anyone else had any issues with Flash?
    Irfan

    Well, it can get worse: my downloaded version will not
    install (Vista, run program as an administrator, even ruuning in
    compatibility mode). No matter what I do, after clicking setup.exe,
    there is a dead silence. No new process is launched.

  • Photoshop elements 13 will not launch after I agree to licensing agreement, window just closes

    please advise. I uninstalled and reinstalled. I tried to reinstall under trial version and that does not work, neither does purchased version

    It is a windows 7 system. it is a valid copy of Photoshop elements with serial number.

  • Photoshop elements 13 will not launch after licensing agreement

    I have successfully installed Elements 13. I try to launch program in photo editor and the password screen comes up. I successfully enter password and get the licensing agreement. I click agree and the screen closes and nothing happens.  how do I get the program to launch?

    the password and licensing agreement are needed for installation, not to run.
    check your install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

  • Photoshop Elements 12 won't launch

    When I try to launch PSE12, I keep getting the sign-in window asking me to register. It is registered and I chatted with two service reps 
    neither of whom could help me. Would appreciate any help in this matter. Is there a fix for this?

    Hi,
    Please refer to the following forum posts.
    http://forums.adobe.com/message/5831527#5831527
    Please update the results.
    -Shikha

  • Photoshop Elements 10 won't complete installation and won't uninstall.

    Photoshop Elements 10 won't complete the installation process and it won't uninstall using the uninstall utility (I get an error message).  So I tried deleting all files manually.  However, when I re-insert Disc #1 it only offers to uninstall Elements 10 - which it won't do (same error message).  So I can't go forward (install) or backward (uninstall).  My computer is a Dell Studio 1555 with 4 GB of RAM, 64-bit OS, running on Vista Home Premium.  I have 180 GB free of 283 GB on the C drive.

    Thanks,  Your link took me right to it. Baisley 944
    Date: Mon, 11 Jun 2012 21:17:48 -0600
    From: [email protected]
    To: [email protected]
    Subject: Photoshop Elements 10 won't complete installation and won't uninstall.
        Re: Photoshop Elements 10 won't complete installation and won't uninstall.
        created by photodrawken in Photoshop Elements - View the full discussion
    For some reason, my link to the MS FixIt Center didn't appear in my message:http://support.microsoft.com/fixit/ Ken
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4484771#4484771
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4484771#4484771. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop Elements by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Photoshop Elements 9 won't update, including camera raw

    I have Elements 9.  It currently has camera raw 6.1.  I need at least 6.3.  I have tried EVERYTHING to download the updates and they don't work and after downloading them, they say they fail.
    Essentially, when I go to "Help" and run the "Updates" provided by Adobe, they all fail.
    I just want to edit my raw photos on my nikon d3100.
    I bought this product, you should provide updates that actually work.  If you tell me that my camera will only work with a product that I yet have to pay $70 for...  I will be ticked. 

    Duplicate, see:
    Photoshop Elements 9 won't update, including camera raw

  • Photoshop Elements 10 will not launch from it's tile in windows 8

    Photoshop Elements 10 will not launch(open) from it's tile in windows 8,if I restart the computer then try it, it launches. but once I close the program and try to launch it agian from the tile it won't launch  (open)
    What going on ?

    You might unpin (Unpin from Start) the photoshop elements 10 shortcut from the start screen and then go to
    C:\Program Files (x86)\Adobe\Photoshop Elements 10 and right click on the PhotoshopElementsEditor.exe and choose Pin to Start.
    And/or if you want an shortcut on the actual desktop you can use Send to>Desktop (create shortcut)
    Perhaps the shortcut directly to the pse 10 editor will work better when using the start screen.

  • Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears.

    Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears. I've tried rebooting several times but nothing happens. Please help!

    Hi,
    Please try resetting preferences?
    On Windows: Goto %appdata%\Adobe\Elements Organizer\12.0\Organizer folder and rename the files “psa.prf” (to say psa_old.prf) and “status.dat” (to say status_old.dat).
    Try launching Organizer and see if it launches fine.
    Thanks
    Andaleeb

Maybe you are looking for