Photoshop Elements 9 - Activation limit reached, but other computer burnt up

My last laptop burst into flames, and therefore I cannot "deactivate" that license. I installed Adobe on my new computer, but it just gives me the message that I have to deactivate another license.  The computer that burnt up was the only license I ever activated.  I still have the original disks, but I cannot use the program that I bought and paid for.  Certainly there must be some way to notify Adobe that the other computer can never run the program again, and get access to my program.  I cannot be the only person who ever had a computer stop working without first being able to deactivate a license. 

Go to this link and follow the online instructions:
<http://helpx.adobe.com/uk/contact.html>
You need to select your product and choose to open a chat line with Adobe Staff.  We can't help you with activation and de-activation on a dead machine.

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