Photoshop Elements 9 Activation on new computer

I recently bought a new iMac and installed Photoshop Elements 9. The program is telling me that I have it on two computers already, though I have removed it, and given my old computer away. What now?

zam1290 wrote:
I recently bought a new iMac and installed Photoshop Elements 9. The program is telling me that I have it on two computers already, though I have removed it, and given my old computer away. What now?
Removing only isn't good enough because Adobe Servers need to know that the product has been de-activated.  The usual process is to deactivate the product before removing it.  You can resolve it by going to your friend and re-installing the software again and then going to:
Help >> Deactivate
OK that is one way of doing it.  Another way is to start a chat with friendly Adobe staff.  I suggest go to this link and scroll down to see the button to start conversation!!!!:
<http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html>
Explain to them what has actually happened.
G/L

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