Photoshop Elements 9 Installation Problems

I was working wtih PSE9 tonight and for some reason, my pc just up and died. When i rebooted and tried to get in to PSE9, it kept on shutting down as soon as I would get into the organizer. I tried to reinstall the application over the top of the current load, but it kept wanting to uninstall the current version that was on the PC. I decided to go ahead and uninstall and then reinstall, but the uninstall gets an error 1316. I have followed instructions from the web to manually install this application; however when I try to run the install disk, it continues to want to uninstall rather than reinstall and it fails giving me an error 1316 again. Error 1316 states that "a network error occured while attempting to read from the file C:\windows\installer\adobephotoshopelements9.msi"
I have downloaded iobit uninstaller and I have removed every file that it could find, but with no luck. the install disk continues to want to uninstall it and gives me an error and then closes.
Any ideas?
Thanks,
Mike

See this Adobe document for steps to manually uninstall PSE9:
http://helpx.adobe.com/photoshop-elements/kb/manually-remove-photoshop-elements-9.html
Ken

Similar Messages

Photoshop elements installation problems

Hi there. I have a purchased disk of adobe photoshop elements 9 and i am having problems installing it on my MAC.
I tried to download it as well in case there was something wrong with the CD but the same problem appeared as well. It says "Inconsistency in the installer database. Please restart your computer and install again." This appears in the middle of the installation procedure. My MAC runs OS X and the version is 10.6.7.
I also tried the adobe support advisor but it didn't detect anything.
PLease help

Hi Jeff,
thank you for you're answer. As already posted before, i tried every solution that came from the adobe support or i found in the web.
This included the solutions in the posted link. I deinstalled every adobe product on my Laptop and my complete antivirus and web Protection suite. I even made changes in the registry, that were suggested from the adobe support.
I had solutions from adobe developer after analycing my log files. That is the reason I spent this much time with installations tries.
That is the reason I asked for a service pack, because I see no chance in getting this version installed.
will there be a patch or something like that?
thanks Michael

Photoshop Element Installation Problems

As the installation wizard gets to the end, it stops and says that the wizard was interrupted and I need to run setup again. It deletes all the files that was installed. It happens when it says "rolling back actions". I am running Vista Ultimate 64x system. Please help someone. This is the free trial I am trying to install.

With my VERY grateful thanks to Aedan, I have now successfully loaded Elements 8 on to my PC (XP) and my laptop (Vista Home Premium)..hooray. Try the following steps which worked for me:
C:\program files\common files\Adobe pcd\cache...delete "cache.db" to re-cycle bin.
Try installing Elements 8 again.
These steps sorted my Elements 8 loading problems so hope that they work for you too. Please let me know if this works for you.
Go Well.
HR

Photoshop Elements installation Problem

I start installation after I enter my name and password I get an error message (
There was an error with this action. Try again later.
ee134a54-58ca-44e4-846c-38cc04c5be05
The system locks up and I need to restart.

Start here:
Contact Customer Care

Photoshop Elements 6 Problem

habe unter "Anzeigen" die Taste:
Fotos nebeneinander anzeigen und vergleichen - gedrückt und kann diese Funktion nicht mehr rückgänig machen. Es werden bei mir jetzt statt bisher
18 000 Bilder weit mehr als doppelt so viele angezeigt - stört mich sehr !!!!
bitte helfen Sie mir !
D a n k e !!!

Thema
Photoshop Elements 6 Problem
Ingrid237 - 07:34am Jun 10, 2008 Pacific
habe unter "Anzeigen" die Taste:
Fotos nebeneinander anzeigen und vergleichen - gedrückt und kann diese Funktion nicht mehr rückgänig machen. Es werden bei mir jetzt statt bisher
18 000 Bilder weit mehr als doppelt so viele angezeigt - stört mich sehr !!!!
bitte helfen Sie mir !
D a n k e !!!

Photoshop elements 8, Probleme nach Installation??

Mein Photoshop-Elements 8.0 hab ich mittlerweile schon 10 x neu installiert. Nach der Installation ist alles i.O.
Nach dem Neustart am nächsten Tag ereignen sich seltsame Dinge.
Editor: In den Bedienfelder rechts gibt es bei den Effekten keine Filter mehr. Die anderen Effekte haben plötzlich englische Quickinfos. Die Bereichsaktion "Erstellen" und "Weitergabe" glänzt mit einem weißen Blatt. Da gibt es gar keine Aktionen!
Organzier: Beim Erstellen einer Diashow gibt es plötzlich keine Grafiken mehr.
Wo liegt das Problem. Bei der Installation kann man doch gar nichts falsch machen. Hab auch nach dem Deinstallieren alle noch vorhandenen Ordner gelöscht. (z.B. Dokumente und Einstellungen unter all users).
Gibt es Hilfe??
Grüße von H.B.

that refers to color profiles. Depending on what operating system you use, this could be simple compatibility or permission problems. also another Adobe app on teh system could already have installed newer versions of those profiels... Impossible to tell without more info.
Mylenium

Adobe Photoshop Elements 8 Problem

Ok so here is the problem. I have a windows vista. If that has anything to do with my problem. But the thing is everytime i try to download it i get a report saying i can acess it and it is already installed, but i can not find the file it is under. Could it be a computer error? Help if you can. Im not very good with computers my self so this would help alot. Thank you =)

Check if there is an entry of Adobe Photoshop Elements 8.0 in your Add and Remove Programs wizard inside Control Panel. If not, it might be that due to some previous attempt PSE is installed on the system partly and for some reason did not rollback properly.
Look at the below link and try removing the corresponding entries for PSE 8 from the machine, and then try to run the installer with admin user again:
http://kb2.adobe.com/cps/405/kb405847.html
Make sure that you are not running any Antivirus (Espscially Norton) while installing PSE. You can resume the protection later once the installation is done successfully.
Regards,
Ankush

Aperture 3 and Adobe Photoshop Elements 10 problems.

I have installed Adobe Photoshop Elements 10, which I have setup as plugin for Aperture 3. In Aperture preferences the photos are exported as 8 bit TIFF 300 DPI, no profile and automatically stack new versions selected in general.
I right click on selected image (version) in Aperture and select edit with Elements, this create another version of the same photo in Aperture but increasing size from say 5MB to around 40MB. The Elements programme opens in Elements editor but the selected image is not there, I can only drag it in from Aperture. I then edit the image, then click save, it open a box save as and to a wierd folder like Uwvo2vg etc. I click save, get message saying it will overwrite file of same name, click save using a unique name. When I go back to Aperture, the edited file is not there and when I search for the unique name, nothing comes up.

I had somewhat similar problems running Elements 10 as external editor, but under 10.6.8. The simplest fix is to send .psd's instead of .tiff. You can change that in preferences.
If you must use .tiff (I do, becaues PTLens doesn't like psd) you have to change the file extension to .tiff in the save dialog. Elements saves as .tif and Aperture saves as .tiff. Notice the number of 'f' at end of extension.
Here's what was happening to me, which is a little different:
• when you send to external editor, Aperture saves a .tiff and opens it in in Elements
• you do your work and close the file
• Elements saves as .tif, and so doesn't overwrite the Aperture tiff.
• Aperture doesn't know the .tif exists so it shows you the un-edited .tiff that if made at the beginning
I get around this at the save dialog in Elements. Basically Elements goes into a Save As kind of dialog, so if I add the extra 'f' at the end, Elements asks if I want to over-write the existing file, and when I say yes the changes show in Aperture.
If you open Elements and go to 'Recent Files' (or something like that), you can see the .tif and .tiff files together. If you delete the .tiff and add the extra 'f' to the Elements .tif, the changes will show in Aperture.
What you shouldn't be doing is changing the name of the file in Elements. For the edits to show in Aperture you need to save the file with the same name and change the extension to .tiff. The file that Elements saves must have exactly the same name as the one Aperture made, because that's the file that Aperture knows about.
If you do a library database repair, Aperture will find these .tifs and add them to the library, but they won't be where they should be. The show up in a recovered file folder at the bottom.
Note that Elements 8 didn't have this kind of trouble. And note that I'm not running Lion, so some of the behaviors I describe may be different that what Lion users see.

Photoshop Elements 13 Problem

All of my photographs have a question mark(?) on them. When I want to sharpen the image I get a message saying "file missing
. I can't do anything with the photo. How can I rectify this problem. I am a novice when it comes to working with Photoshop Elements 13.

Hope these links help!
Reconnect missing files | Photoshop Elements | Windows
Tips and tricks for Photoshop Elements: Getting back your missing files using Reconnect feature in Elements Organizer
Regards,
vaishali

Photoshop Elements 6 problem - please help

hi. can i download an older version of photoshop elements on my computer without a disk. i have photoshop elements 6. my computer had to be totally cleaned and i lost my photoshop and i want to be able to load it again. i have the original package that has case with serial numbers but the disk is all scratched up and is unreadable. i really don't want to buy program again if i don't have to. any help is great.

Unfortunately even if there were a download it wouldn't help you, since back then disc versions and downloads had mutually incompatible serial numbers. You would need to find another disc to copy to something like a thumb drive on a computer with an optical drive, then copy the files to your desktop to run the installation.

Photoshop CS3 Installation Problems

A customer has purchased Photoshop CS3 & is having problems installing on Vista Business
If I logon to the Users PC as Administrator & install it there, what steps will I need to take to access it from the Users account
Thanks

Well, who told you it was for a Mac? If you bought it at a retail store, you should be able to take it back there and exchange it for a Mac copy. If you bought it used, you should demand a refund from whoever you bought it from.
Of course, that is all assuming it's actually a Windows copy, and there's not something else going on... What does it say on the CD? My Photoshop Elements CD is very clearly labeled "Macintosh."

Photoshop Elements 10 Problem (Windows 7 64)

I recently purchased a Wacom Intruo Pen and Touch Tablet in which Photoshop Elements 10 program came with it. The program was downloadable off of the Wacom website. I had no problems when downloading it and the program worked twice before never working again. I have uninstalled it and reinstalled the program several times. I have contacted Wacom Tech Support they told me some simple steps that I have done before then told me to contact Adobe. I tried to contact Adobe the same day, but sadly was put on hold for an hour. I have looked up so solutions on the Adobe website,but none of these tips (http://forums.adobe.com/message/4122506) so far have worked.
Is there anything I am missing that may help my program actually run?

The editor saved prefs often get corrupted. This is because PSE saves your settings each time you close the application. Problems can sometimes occur if you don’t let the program close properly or if you launch another application too quickly whilst closing down Elements. You may need to rebuild the editor preferences to resolve any conflicts. To begin, close Elements.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. After a few seconds release the three keys and look behind the welcome screen by closing it. Alternatively hold down the three keys whilst clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in Programs Files (x86) folder. Keep holding down all three keys for a few seconds; then release. You should get the settings option.
When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.

Installing Photoshop Elements 9 problem

Hi,
I am having an issue installing PSE 9 on an XP vm machine. Keeps rolling back the install with error "the wizard was interrupted before Adobe Photoshop Elements could be completely installed" Its some problem with the Shared Technologies part. Have looked at http://kb2.adobe.com/cps/858/cpsid_85843.html but this didn't help. Any ideas?

Its a 32 bit machine.Here is the log file
4/18/2011 15:02:32 [INFO] PIM - Build Version - 1.5.86.0
4/18/2011 15:02:32 [INFO] PIM - Logging Level verbosity Set to 4
4/18/2011 15:02:32 [INFO] Utilities - File does not exist
4/18/2011 15:02:32 [INFO] PIM - Build Version - 1.5.86.0
4/18/2011 15:02:32 [INFO] PIM - Logging Level verbosity Set to 4
4/18/2011 15:02:32 [INFO] PIM - CREATE PIM Instance ...
4/18/2011 15:02:32 [INFO] Utilities - File does not exist
4/18/2011 15:02:32 [INFO] Utilities - File does not exist
4/18/2011 15:02:32 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
4/18/2011 15:02:32 [INFO] PIM - SUCCESS Created Tables.
4/18/2011 15:02:32 [INFO] PIM - PIM Database is Up To Date.
4/18/2011 15:02:32 [INFO] PIM - Updater Inventory location:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\resources\updaterinventory.dll
4/18/2011 15:02:32 [INFO] PIM - Acquired System level ACF lock ...
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 65052264
4/18/2011 15:02:32 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:31 [INFO] Setup - Build Version - 1.5.86.0
4/18/2011 15:02:31 [INFO] Setup - Logging Level verbosity Set to 4
4/18/2011 15:02:31 [INFO] Setup - Start Adobe Setup
4/18/2011 15:02:31 [INFO] Setup - TimeLog: Bootstrapper Start
4/18/2011 15:02:31 [INFO] Setup - TimeLog: Start initial checks
4/18/2011 15:02:31 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\resources\setup.xml
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] Setup - Found 3 packages in setup manifest
4/18/2011 15:02:32 [INFO] Utilities - Semaphore is not locked
4/18/2011 15:02:32 [INFO] Setup - TimeLog: End initial checks
4/18/2011 15:02:32 [INFO] Setup - TimeLog: Begin Installing
4/18/2011 15:02:32 [INFO] Setup - Start Installing core package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:36 [INFO] Setup - Finished Installing core package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx, Return status: 0
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:33 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:33 [WARN] PIM - Failed to find Node
4/18/2011 15:02:33 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:36 [INFO] Utilities - File does not exist
4/18/2011 15:02:36 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx.
4/18/2011 15:02:36 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:36 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:36 [INFO] PIM - XML is valid
4/18/2011 15:02:36 [WARN] PIM - Failed to find Node
4/18/2011 15:02:36 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:36 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:39 [INFO] Utilities - File does not exist
4/18/2011 15:02:39 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx.
4/18/2011 15:02:39 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:39 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:39 [INFO] PIM - XML is valid
4/18/2011 15:02:39 [WARN] PIM - Failed to find Node
4/18/2011 15:02:39 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:39 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:43 [INFO] Utilities - File does not exist
4/18/2011 15:02:43 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx.
4/18/2011 15:02:43 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:36 [INFO] Setup - Start Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:39 [INFO] Setup - Finished Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:39 [INFO] Setup - Start Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:43 [INFO] Setup - Finished Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:43 [INFO] Setup - Start Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:49 [INFO] Setup - Finished Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:49 [INFO] Setup - TimeLog: End Installing. Now launching PDApp
4/18/2011 15:02:50 [WARN] Setup - Install Source Path not specified. Searching for payloads at the launch path.
4/18/2011 15:02:50 [INFO] Setup - Deployment Engine launched with command : "C:\Program Files\Common Files\Adobe\OOBE\PDApp\DWA\Setup.exe" --deploymentFile="C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\deploy\ElementsSTIInstaller.install.xml" --installSourcePath="C:\Adobe Photoshop Elements 9\ElementsSTIInstaller"
4/18/2011 15:02:51 [FATAL] Setup - End Adobe Setup. Exit code: -1
4/18/2011 15:02:43 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:43 [INFO] PIM - XML is valid
4/18/2011 15:02:43 [WARN] PIM - Failed to find Node
4/18/2011 15:02:44 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:44 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:48 [INFO] Utilities - File does not exist
4/18/2011 15:02:49 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx.
4/18/2011 15:02:49 [INFO] PIM - Processing ... _pimCreateOrUpdateAAMInventory
4/18/2011 15:02:49 [INFO] PIM - Return ... SUCCESS _pimCreateOrUpdateAAMInventory
4/18/2011 15:02:51 [INFO] PIM - PIMSqlite closeDB status 0
4/18/2011 15:02:51 [INFO] PIM - FREE PIM Instance ...

Photoshop Elements installation failed: Installer does not support install on a 64-bit operating system

Purchased Photoshop Elements 13 from Adobe through Amazon as a download. It said one of the requirements was a 64-bit operating system. Okay. Downloaded fine. I have a Dell Inspiron 15 with a 64-bit processor. Initialized Adobe installer, put in serial #, pressed install. Installation failed: error msg - Installer does not support installation on a 64-bit operating system. Please download the 64-bit version of Photoshop Elements. Help.

download the 64 bit installer
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Photoshop Elements 10: Problem opening .csf

Hi,
I'm currently designing the cover for my highschool's yearbook and the company that's printing our books sent us an email with a .csf file telling me to do the following:
"Before starting on your cover, please make sure you have loaded the "Jostens.csf" file.
The attached file “Jostens.csf” is the colour management file that will need to be loaded into the programs you will be using to create the cover. Whether you’re working in Adobe Photoshop, InDesign or Illustrator, the procedure for activating these colour settings is the same.
From the Edit menu, select Colour Settings. Click the Load button and browse to the Jostens.csf file. Select it and click OK. Click OK in the Settings window and your cover file will now be set to print properly at the plant."
Now I tried doing what they told me to but when I go to Color Settings I cannot find a Load button.
I also tried to simply double click the file to load it onto Elements but I get this error message saying:
"Cannot Open 'C:\Program Files (x86)\Adobe\Photoshop Elements 10\Required\ColorSettings\Jostens 2015.csf' because it is the wrong type of file."
My question is, how do I load this .csf file into Elements 10?

It looks like a Problem in this thread http://forums.adobe.com/message/4004903#4004903, only i have this problem with normla .jpg images. Is there a workaround?

Photoshop Elements 10 Problem

Just yesterday my pen tablet pen began to act strange. Whenever I go into PS Elements 10, I use the brush tool. Once I use it in a stroke, the second time nothing shows up. I cannot draw properly with it doing this. I've done everything to stop the problem; restarted windows, reinstalled my tablet. I really need help!

Try the Photoshop Elements forum down the hall
http://forums.adobe.com/community/photoshop_elements
This forum is for its big brother, Photoshop.

Photoshop Elements 9 Installation Problems

Similar Messages

Maybe you are looking for