Photoshop Elements 9 Organizer for Mac crashes
I have Photoshop Elements 9 installed on my Mac. It worked just fine till a few days ago after I did some weeding of duplicates. Since then, whenever I try opening it it closes when the credits page appears. I get a message, which I don't understand. I uninstalled and reinstalled the program but it still crashes immediately. I don't know what to do? Here's the error message:
Process: Adobe Elements 9 Organizer [2890]
Path: /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
Identifier: com.adobe.ElementsOrganizer9
Version: 9.0.(20100905.m.9093) (9.0)
Code Type: X86 (Native)
Parent Process: launchd [366]
Interval Since Last Report: 534 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 11 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-02-27 19:02:06.292 -0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: AAE2153B-50D9-493A-A39F-198BB94AD819
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 com.adobe.ElementsOrganizer9 0x0040f601 PtContactBookParserErrorHandler::fatalError(QXmlParseException const&) + 1
1 QtXml 0x06118c8b QXmlSimpleReaderPrivate::parseReference() + 571
2 QtXml 0x06119613 QXmlSimpleReaderPrivate::parseAttValue() + 611
3 QtXml 0x061197fa QXmlSimpleReaderPrivate::parseAttribute() + 234
4 QtXml 0x0612192d QXmlSimpleReaderPrivate::parseElement() + 1229
5 QtXml 0x061209de QXmlSimpleReaderPrivate::parseContent() + 1070
6 QtXml 0x061218b6 QXmlSimpleReaderPrivate::parseElement() + 1110
7 QtXml 0x061209de QXmlSimpleReaderPrivate::parseContent() + 1070
8 QtXml 0x061218b6 QXmlSimpleReaderPrivate::parseElement() + 1110
9 QtXml 0x06121e14 QXmlSimpleReaderPrivate::parseBeginOrContinue(int, bool) + 196
10 QtXml 0x061222f3 QXmlSimpleReader::parse(QXmlInputSource const*, bool) + 163
11 QtXml 0x0610f440 QXmlSimpleReader::parse(QXmlInputSource const&) + 32
12 com.adobe.ElementsOrganizer9 0x0049eba2 PtContactBook::load() + 340
13 com.adobe.ElementsOrganizer9 0x0050b958 PtEmailCompose::slotBuildShares() + 264
14 com.adobe.ElementsOrganizer9 0x0050ea30 PtEmailCompose::PtEmailCompose(QWidget*, PtEmailPanelView*, bool, bool, QString const&, bool) + 6548
15 com.adobe.ElementsOrganizer9 0x0053301a PtEmailPanelView::PtEmailPanelView(QWidget*) + 418
16 com.adobe.ElementsOrganizer9 0x004ef449 PtDesktop::PtDesktop(QWidget*, PtController*, QMenuBar*, QWidget*) + 5471
17 com.adobe.ElementsOrganizer9 0x0058dab3 PtMainWindow::PtMainWindow(PtController*, QWidget*, char const*) + 1781
18 com.adobe.ElementsOrganizer9 0x000402b0 PtController::init(std::pair<QString, QString>) + 2092
19 com.adobe.ElementsOrganizer9 0x00034554 PtApplication::init() + 10420
20 com.adobe.ElementsOrganizer9 0x000283fa main + 7020
21 com.adobe.ElementsOrganizer9 0x000036b6 start + 54
Thread 1:
0 libSystem.B.dylib 0x9782e9c6 kevent + 10
1 libSystem.B.dylib 0x9782f155 _pthread_start + 321
2 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b307222 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0b300204 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x0b307288 C_AMTUISwitchSuppressUpdates + 16966
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 com.adobe.ElementsOrganizer9 0x00a2499b ScObjects::Thread::sleep(unsigned int) + 59
2 com.adobe.ElementsOrganizer9 0x00a0c873 ScObjects::BridgeTalkThread::run() + 163
3 com.adobe.ElementsOrganizer9 0x00a24aa8 ScObjects::Thread::go(void*) + 168
4 libSystem.B.dylib 0x9782f155 _pthread_start + 321
5 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 libSystem.B.dylib 0x9782fdcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x93f75de3 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x93f54c36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x93f75a60 MPWaitOnQueue + 208
5 AdobeACE 0x032c76f1 0x328d000 + 239345
6 AdobeACE 0x032c70ed 0x328d000 + 237805
7 ...ple.CoreServices.CarbonCore 0x93f73fbb PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x9782f155 _pthread_start + 321
9 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 libSystem.B.dylib 0x9782fdcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x93f75de3 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x93f54c36 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x93f75a60 MPWaitOnQueue + 208
5 com.adobe.CameraRaw 0x214e2158 0x212e1000 + 2101592
6 com.adobe.CameraRaw 0x214e1a56 0x212e1000 + 2099798
7 ...ple.CoreServices.CarbonCore 0x93f73fbb PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x9782f155 _pthread_start + 321
9 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9780544e __semwait_signal + 10
1 libSystem.B.dylib 0x9782fdcd pthread_cond_wait$UNIX2003 + 73
2 com.adobe.CameraRaw 0x21326dca 0x212e1000 + 286154
3 com.adobe.CameraRaw 0x2164ccd4 EntryFM + 894068
4 com.adobe.CameraRaw 0x213e7606 0x212e1000 + 1074694
5 libSystem.B.dylib 0x9782f155 _pthread_start + 321
6 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x977fe266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97805a5c mach_msg + 72
2 com.apple.CoreFoundation 0x94376e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x94377b04 CFRunLoopRun + 84
4 com.adobe.ols.library 0x22005524 OLSHTTPTransaction::Execute() + 5260
5 com.adobe.ols.library 0x22023b67 OLSServiceTask::PerformMessageExchangeServerPOST(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 1811
6 com.adobe.ols.library 0x22024f00 OLSServiceTask::PerformMessageExchangeServer(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 3194
7 com.adobe.ols.library 0x2202778f OLSServiceTask::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 2661
8 com.adobe.ols.library 0x21fd5b82 OLSClientSession::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 80
9 com.adobe.ols.library 0x21fdfa62 OLSClientSession::ProcessMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 3150
10 com.adobe.ols.library 0x22026678 OLSServiceTask::ExecuteStateMessageExchangeServer() + 536
11 com.adobe.ols.library 0x2201dbc8 OLSServiceTask::ExecuteInternal() + 1392
12 com.adobe.ols.library 0x220409c9 OLSTask::Execute() + 437
13 com.adobe.ols.library 0x22042640 OLSWorkerThreadTaskManager::ProcessTasks(OLSTaskThread*) + 1440
14 com.adobe.ols.library 0x2204102b OLSTaskThread::Run() + 27
15 com.adobe.ols.library 0x22063627 OLSThread::ThreadProc(void*) + 29
16 ...ple.CoreServices.CarbonCore 0x93f73fbb PrivateMPEntryPoint + 56
17 libSystem.B.dylib 0x9782f155 _pthread_start + 321
18 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 QtCore 0x05018d36 QWaitCondition::wait(QMutex*, unsigned long) + 278
4 QtNetwork 0x05e97446 QHostInfoAgent::run() + 566
5 QtCore 0x05017d6b QThreadPrivate::start(void*) + 187
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x97873412 __sigwait + 10
1 com.adobe.ElementsOrganizer9 0x00945aad Pt::ThreadStartInternal(void*) + 29
2 libSystem.B.dylib 0x9782f155 _pthread_start + 321
3 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x00940f97 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x0006fa01 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00945aad Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x00940f97 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x0006fa01 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00945aad Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9784d6fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x9782f155 _pthread_start + 321
2 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x977fe266 mach_msg_trap + 10
1 libSystem.B.dylib 0x97805a5c mach_msg + 72
2 ...ia.Flash Player.authplaylib 0x227ae63e ExternalPlayer_Initialize + 1865604
3 libSystem.B.dylib 0x9782f155 _pthread_start + 321
4 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x225daba6 0x222f3000 + 3046310
4 ...ia.Flash Player.authplaylib 0x225fcf81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x225daf98 0x222f3000 + 3047320
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x977fe2ae semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x978302c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x97875539 pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x225daba6 0x222f3000 + 3046310
4 ...ia.Flash Player.authplaylib 0x225fcf81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x225daf98 0x222f3000 + 3047320
6 libSystem.B.dylib 0x9782f155 _pthread_start + 321
7 libSystem.B.dylib 0x9782f012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffe2dc ebx: 0x06110e71 ecx: 0x00000001 edx: 0x013a8b48
edi: 0x0bc77a00 esi: 0xbfffdcc8 ebp: 0xbfffdce8 esp: 0xbfffdc88
ss: 0x0000001f efl: 0x00010202 eip: 0x0040f601 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x06118a50
Binary Images:
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0x1aab000 - 0x20dffeb +AdobePDFL ??? (???) <fe54e3133de69491ddbf92f3d0cc5ae4> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x220b000 - 0x2f4efff +com.adobe.psl AdobePSL 12.0.0.7524 (12.0.0.7524) <cfbcb19a03f7d0951f488d68f05a25c5> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x328d000 - 0x33a1fff +AdobeACE ??? (???) <dd291a17ecf4fe205837ac1f5bc76940> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x33c4000 - 0x36d3ff7 +AdobeAGM ??? (???) <202752ce89505114dd17d5b087297a1f> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x3789000 - 0x37a4fff +AdobeBIB ??? (???) <6e3dc6a9066cb73664657f91d18860fb> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x37ae000 - 0x3aa0ff7 +AdobeCoolType ??? (???) <aec9eb8f2122170832072a8be3308ffa> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3b28000 - 0x3b93ffb +com.adobe.amtlib amtlib 3.5.0.22 (3.5.0.22) <5f1923c1cacb1a7f261d580c26e50429> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x3baa000 - 0x3c42fff +com.adobe.AdobeExtendScript ExtendScript 4.1.23 (4.1.23.7573) <f68e96a7e657727509df4c412554cd4a> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScrip t
0x3ca1000 - 0x3d2fff7 +com.adobe.AdobeScCore ScCore 4.1.23 (4.1.23.1) <3b009a65e42912d2a923d26ba8425bf7> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x3d72000 - 0x3dcaff7 +AdobeXMP ??? (???) <8180484272eb80ec0a9e72368bc14c14> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x3dd9000 - 0x3e65fef +AdobeXMPFiles ??? (???) <03dde52be9abefddca13c8df1db345d0> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x3e9c000 - 0x3f0cfeb +com.adobe.adobe_caps adobe_caps 3.5.4.0 (3.5.4.0) <36d53a2c0dab34c648c749d2ecf52d0d> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x3f17000 - 0x3f3aff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Shar edExpat
0x3f4c000 - 0x3f6dff7 +AdobeBIBUtils ??? (???) <0405ca5981367a32ccded5289f02b4ec> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x3f79000 - 0x4378fe7 +BreezeDB ??? (???) <6c98047b531db244aafd7c22794a8abf> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/BreezeDB.framework/Versions/A/BreezeDB
0x473f000 - 0x47f3fe3 +BreezePreprocess ??? (???) <a9f4dce1a993c83e5cb8ba6704adc46f> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/BreezePreprocess.framework/Versions/A/BreezePreprocess
0x490a000 - 0x49fdfe7 +BreezeRecognition ??? (???) <20f5c0783bae43aa3cf9f1c77f5faf9e> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/BreezeRecognition.framework/Versions/A/BreezeRecognitio n
0x4c0c000 - 0x4c2eff3 +CognitecRecognizer ??? (???) <e4027b48770a9bb917a6b27d67bcd59e> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/CognitecRecognizer.framework/Versions/A/CognitecRecogni zer
0x4c5a000 - 0x4cffffb +FaceDetector ??? (???) <1275f007b8a7ca238f89570e182fcba8> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/FaceDetector.framework/Versions/A/FaceDetector
0x4e1e000 - 0x4eb9fff +FaceTracker ??? (???) <73185dae21eef1f54c09fa46463a7fe6> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/FaceTracker.framework/Versions/A/FaceTracker
0x4f7b000 - 0x4f95ffb com.apple.ScriptingBridge 1.0.1 (1.0.1) <30a59161a50d5fbc35ec09b87e9ee42a> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x4fab000 - 0x4fafffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <e64379290e698a56e69ff64305e82dd9> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRepor ter
0x4fb6000 - 0x4fd2fff +com.yourcompany.mediacorewrapper 1.0 (1) <76e50328640aa3930689764a81df9b10> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/mediacorewrapper.framework/Versions/A/mediacorewrapper
0x4ff3000 - 0x51fffe3 +QtCore 4.6 (???) <14560a5477f16154199d453f3587e889> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/QtCore.framework/Versions/4/QtCore
0x52a1000 - 0x5b62ffb +QtGui 4.6 (???) <e10e1ee9c6fa5486aa6bcaa3012e7763> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/QtGui.framework/Versions/4/QtGui
0x5e36000 - 0x5f1ffe2 +QtNetwork 4.6 (???) <996c00e2d32ebc76beebee1e2b8f2e32> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/QtNetwork.framework/Versions/4/QtNetwork
0x5f78000 - 0x5fa5ffd +QtSql 4.6 (???) <cd14af34da95733e19659add23395a89> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/QtSql.framework/Versions/4/QtSql
0x5fbc000 - 0x605bfe2 +QtOpenGL 4.6 (???) <a85dade153a4e839d31b25f83a77ae79> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/QtOpenGL.framework/Versions/4/QtOpenGL
0x6097000 - 0x60daff7 +QtSvg 4.6 (???) <90ff74077a16e1e365c8b21f1b138b2c> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/QtSvg.framework/Versions/4/QtSvg
0x60fa000 - 0x6147fff +QtXml 4.6 (???) <d2ef24764e15e1a156b523b282532d47> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/QtXml.framework/Versions/4/QtXml
0x6168000 - 0x624efe7 +com.yourcompany.ems 1.0 (1) <8aa2cfe8de2a710b886843dd9cc4e4d4> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/ems.framework/Versions/A/ems
0x62d5000 - 0x62f6ff7 +pdf2img ??? (???) <82887c3d8acaf65249922ed5efb7bf48> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/pdf2img.framework/Versions/A/pdf2img
0x631c000 - 0x6376ff7 +iplib ??? (???) <5703d3e134f27af000e23ad972eceeaf> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/iplib.framework/Versions/A/iplib
0x6389000 - 0x64162cb +libicucnv.dylib.36.0 ??? (???) /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36. 0
0x6443000 - 0x645e80f +libicudata.dylib.36.0 ??? (???) /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x6461000 - 0x6599fe7 +WRServices ??? (???) <87183f9d17f46bdc66a98fd34f320118> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x65db000 - 0x6608ffb libcurl.4.dylib ??? (???) <e70ed3c4c3a9ab52cca43930b038b2b8> /usr/lib/libcurl.4.dylib
0x6613000 - 0x6635ff7 +libtbb.dylib ??? (???) <aaa2afa2789a41b8d03dc03861305060> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/libtbb.dylib
0x6648000 - 0x6648ffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x664c000 - 0x744efc7 +libfrsdk-8.3.1.so ??? (???) <94776becac4c3b7253556fb376c12d1a> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/libfrsdk-8.3.1.so
0x7a6a000 - 0x7aa9fff com.apple.vmutils 4.1 (104) <989dbced73b256f1b2d5959cff9e06b0> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x7acb000 - 0x7b35ff1 +com.adobe.MediaCore.Frameworks.ASL.Foundation 1.0 (1.0) <efc0bbfc3f8764a61110d1b453acb255> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation
0x7bf5000 - 0x7c0afff +ASLMessaging ??? (???) <a455424433f51f0a29571783a906a4d7> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
0x7c2a000 - 0x7c43ff3 +com.adobe.MediaCore.Frameworks.AudioFilterHost 1.0 (1.0) <cb61d760918a27bd913c1297f4bf42dc> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AudioFilterHost.framework/Versions/A/AudioFilterHost
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0x94dd1000 - 0x94ec5ff4 libiconv.2.dylib ??? (???) <c508c60fafca17824c0017b2e4369802> /usr/lib/libiconv.2.dylib
0x94ec6000 - 0x94f81fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <76fdc146b4d9937f9c5cbaa1512e0023> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x94f82000 - 0x94ffcff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <9ae833544b8249984c07544dbe6a97fa> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x94ffd000 - 0x9500cfff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x9500d000 - 0x95014fff com.apple.agl 3.0.9 (AGL-3.0.9) <5a57ce58f8adb7825e1adb9f7cdea151> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x95b4d000 - 0x95f0bfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x95f0c000 - 0x95f66ff7 com.apple.CoreText 2.0.5 (???) <5483518a613464d043455ac661a9dcbe> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x95f67000 - 0x95f6efe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x95faa000 - 0x95fbafff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <9a71429c74ed6ca43eb35e1f78471b2e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x95fbb000 - 0x95ffdfef com.apple.NavigationServices 3.5.2 (163) <7f4f1766414a511bf5bc68920ac85a88> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x95ffe000 - 0x96005ff7 libCGATS.A.dylib ??? (???) <29154398dbefc2a1a97715e5af1e3552> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGATS.A.dylib
0x96006000 - 0x9600afff libGIF.dylib ??? (???) <36f7b0255a81d97c7b360c3b11b4e462> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x9600c000 - 0x960bcfff edu.mit.Kerberos 6.0.14 (6.0.14) <673f107cdae80c084774a27bc7bc46c1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x960c3000 - 0x960e7fff libxslt.1.dylib ??? (???) <adfe90a3d564d824d5ae0fa6df8d6c3f> /usr/lib/libxslt.1.dylib
0x960e8000 - 0x960f2feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x960f3000 - 0x96120feb libvDSP.dylib ??? (???) <f39d424bd56a0e75d5c7a2280a25cd76> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x96124000 - 0x961aeff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x961af000 - 0x961edfff libGLImage.dylib ??? (???) <2e570958595e0c9c3a289158223b39ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x961ee000 - 0x96519ff6 com.apple.QuickTime 7.6.9 (1680.9) <024f122335016a54f8e59ddb4c79901d> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9651a000 - 0x968b7fef com.apple.QuartzCore 1.5.8 (1.5.8) <18113e06d296230d63a63b58baf35f55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x968b8000 - 0x96cc8fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x96cc9000 - 0x96ccdfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x96cce000 - 0x9719ffbe libGLProgrammability.dylib ??? (???) <d5cb4e7997a873cd77523689e6749acd> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x97213000 - 0x9748ffe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9765a000 - 0x9765afff com.apple.Carbon 136 (136) <a668670c206841fdcb893bfacddfd4b9> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9765b000 - 0x97676ff3 libPng.dylib ??? (???) <c0791798fb92acc136c250a373449359> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x97677000 - 0x9767effe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x9767f000 - 0x9769dfff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
0x9769e000 - 0x976d0fff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x976db000 - 0x976f0ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x976f1000 - 0x9776efeb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9776f000 - 0x977fcff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x977fd000 - 0x97964ff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x97971000 - 0x979c2ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x979c3000 - 0x979e7feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x97c88000 - 0x97d15ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x97d89000 - 0x97d8affc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x97d8b000 - 0x97e56fef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x97e57000 - 0x97e6ffff com.apple.openscripting 1.2.8 (???) <a888b18c8527f71629702ed8dce9c877> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x97e70000 - 0x97e70ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <24b39c2f79b0bde3c6d01f0e943070c7> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
I contacted Adobe and they were stumped too. No matter what they talked me through it still crashed. However, at some point someone from Adobe called me and was able to help.
What he did was delete PSE9 from my computer including all the files that are located elsewhere, i.e. in the library. After everything was gone we reloaded it and I now it works. I can't tell you where all the files are -- but I do know a lot of them were in the Library folder.
Good luck. I was pulling my hair out too.
Similar Messages
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Adobe Photoshop Elements 8 for MAC crashing. Is it Adobe or Apple's Fault?
It could be me though but after reading forums not likely !
Hi Anyone from Mac
I posted an issue I am experiencing with Adobe Elements 8 on the Adobe Forums as I thought this may be their issue.
Basically. APSE8 keeps crashing when saving images and also on closing the app.
For more details. Here's my Adobe post:-
http://forums.adobe.com/message/2372867#2372867
But after further research I don't think it is fair to just blame them. It seems to be something 10.6 is doing. Adobe are saying they are working with Apple to resolve. Can someone advise the situation. I believe I am experiencing it!!!!
Thanks
NealI agree that something is up with your computer - PSE 8 seems no less stable than PSE 6 was. I've yet to crash it on my notebook or desktop after many hours of work. I'd suggest that before you think about reinstalling the OS that you do 2 things:
1) Adobe products seem to be very sensitive to fonts. Use Font Book to verify your fonts and make sure you haven't removed/turned off any system fonts that are required
2) Try using the program in another account (make a new account and use it for a while) If crashes stop you'll know your problem is your account.
BTW, I don't know if PSE 8 suffers from the same problem that PSE 6 did - PSE 6 did not like running from a standard account. I had to change some folder and file permissions to get PSE 6 to work completely. -
Loading .gif animations into Photoshop Elements 8 for Mac
For years I used Photoshop Elements 2 for Windows to make .gif animations with great success.
Then I switched to a Mac and bought Elements 8 for Mac. Now, I am finding out that I can not load any
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My question: Is there an easy way to load .gif animations into PS Elements 8 so a
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speed -- it is unchangeable at .2)Dear Ms. Brundage -
I followed the directions detailed in your blog entitled "Moving a Catalog from Windows to Mac" as well as your description of the process on page 58 of your book "Photoshop Elements 9 - the missing manual."
I installed PE9 for Windows and converted my catalog. I then backed up that catalog to an external hard drive. I then connected the hard drive to my MAC on which I also installed Photoshop Elements 9 for MAC. I opened the Organizer and tried to restore that converted catalog. However, for each file in the converted catalog, a dialog box opened that said "Could not restore file: /Volumes/Name of External Hard Drive/Filename.JPG."
I then made a second backup of the converted catalog using Photoshop Elements 9 for Windows and then tried to restore that catalog again on the MAC using Photoshop Elements 9 for MAC, again to no avail.
Do you have any idea what the problem may be?
Thanks again.
Steve Haas
[email protected]
[email protected]
(770) 313-0038 -
Adobe PhotoShop Elements 6 for Mac
I've downloaded, without difficulty, the Adobe PhotoShop Elements 6 for Mac 30 day trial onto my Pismo running OS 10.4.8 with 1GB of RAM. As soon as I try to open a photo the application crashes. I know the G3 processor (500 MHz) will be slow but it shouldn't be impossible for it to cope. Adobe's site says that G4 or higher is required. Perhaps I should look at earlier versions of the application. Any advice/suggestions would be appreciated
Hi, Tim. As you've noted, your Pismo doesn't meet the minimum System Requirements for PSE6:
*PowerPC® G4 or G5 or multicore Intel® processor (your Pismo has a G3)*
- Mac OS X v10.4.8 through 10.5.2
- 512MB of RAM (1GB recommended)
*64MB of video RAM (your Pismo has 8MB)*
- 1GB of available hard-disk space (additional free space required during installation)
- 1,024x768 monitor resolution with 16-bit video card
- DVD-ROM drive
- QuickTime 7 software required for multimedia features
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(boldface added)
Yes, if I were you I'd try to buy an earlier version of PSE. -
Importing Albums into Photoshop Elements 8 for MAC
Has anyone had experience in importing a series of Albums - created in Photoshop Elements (6) for Windows - into Photoshop Elements 8 for MAC? I have thousands of photos, arranged into separate Albums, that were created in Photoshop Elements for Windows and which were backed up onto an external harddrive, that I want to move into Photoshop Elements 8 for MAC. However, I do not see how to do this. HELP!!!
Dear Ms. Brundage -
I followed the directions detailed in your blog entitled "Moving a Catalog from Windows to Mac" as well as your description of the process on page 58 of your book "Photoshop Elements 9 - the missing manual."
I installed PE9 for Windows and converted my catalog. I then backed up that catalog to an external hard drive. I then connected the hard drive to my MAC on which I also installed Photoshop Elements 9 for MAC. I opened the Organizer and tried to restore that converted catalog. However, for each file in the converted catalog, a dialog box opened that said "Could not restore file: /Volumes/Name of External Hard Drive/Filename.JPG."
I then made a second backup of the converted catalog using Photoshop Elements 9 for Windows and then tried to restore that catalog again on the MAC using Photoshop Elements 9 for MAC, again to no avail.
Do you have any idea what the problem may be?
Thanks again.
Steve Haas
[email protected]
[email protected]
(770) 313-0038 -
Adobe Photoshop Elements 11 for Mac OS X don't install
Hi, I have Adobe Photoshop Elements 11 for Mac OS X. My system currently is
System Information:
Operating System OS X 10.8.2 = (12C60)
Locale = pl
Macbook Pro, 10 GB DD3, 1333 MHz, 2.2 GHz Intel Core i7
I tried to install from the disc, but jumped out error that I can not continue with the installation. I also tried the trial version, the same error. ADOBE SUPPORT ADVISOR tool, which reports:
"Inspection could not identify any issues. Please contact Adobe Support for further assistance."
What should I do?The Great Snorer reviewing the log files is primarily accomplished by doing a search on the words ERROR and FATAL within the log file. If you are unable to locate the log files though then I would recommend contacting our support team and working with them directly.
For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described. -
Is anybody use LR with Photoshop Elements 6 for Mac ?
I've just bought Photoshop Elements 6 for Mac on a PM G5 (OS 10.5.2). PSE works but LR don't find it as external editor. I have done what is the Knowledge Base, I've deleted all adobe products (and all related files in /Library an home/Library) and reinstall only PSE 6 and LR 1.3.1 .
In KB, they tell that LR uses a com.adobe.Photoshop.Elements.plist but PSE 6 creates a com.adobe.PhotoshopElements.plist (without a dot between Photoshop and Elements). I've tried to duplicates this file but that does not work.
I don't understand why LR does not provide a way to specify where Photoshop (or Elements) is. I don't know what to do now.For some reason Adobe decided to change the bundle name for the PSE6 application from com.adobe.photoshop.elements to com.adobe.PhotoshopElements. This change is also reflected in the Preferences file names.
Lightroom (1.3.1 and 1.4) seem to use the MacOS core services to find PSE - but use the com.adobe.photoshop.elements (and com.adobe.photoshop for full PS) bundle names.
The immediate fix, if you're handy with a hex editor, is to go into the Lightroom application bundle, find the file AgEditExternally.lua and patch the string "com.adobe.photoshop.elements" in the file so it becomes "com.adobe.PhotoshopElements" (remember a null terminator and make a copy of the file first!).
If that's Greek to you then either live with it and wait for an official fix or set up Elements 6 as the 'Additional External Editor'. -
Adobe Photoshop Elements 12 for Mac does not show up in Applications. Tutorial for editing from iPhoto shows selecting the Adobe software in Applications. Am I missing a step in registering product?
I answered my own question: There's a difference between "download' and "install." Hunt for "install" (1.5 hrs in my case) and line up your passwords, Adobe ID, etc, then install. Took 15 min. The right choice shows up in Applications. Now it's on to figuring out why photo selected for edit in iPhoto does not show up on screen in Elements.
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Can't install Photoshop Elements 10 for Mac: Exit Code 7
I recently purchased and downloaded Photoshop Elements 10 for Mac (my OS is 10.6.8); when I try to install, I receive the error pasted below. I have tried the fixes posted on the following pages and none have worked. Any ideas?
http://kb2.adobe.com/cps/925/cpsid_92579.html
http://kb2.adobe.com/cps/925/cpsid_84332.html
Thanks in advance for your help!
ERROR MESSAGE:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 3 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Fonts/NuevaStd-Bold.otf" Error 0(Seq 1586)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1586)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed*ERROR: DF024: Unable to preserve original file at "/Library/Fonts/NuevaStd-Bold.otf" Error 0(Seq 1586) - navigate to /Library/Fonts/ and check if NuevaStd-Bold.otf is a folder. if it is move that folder to your desktop
*ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist" - delete Adobe Photoshop Elements 10(folder) from the applications folder.
try reinstalling PSE 10.
Good luck! -
Download Photoshop Elements 8 for Mac?
Hello.
Can I download Photoshop Elements 8 for Mac? I need to activate a new mac without a CD drive and have de-activated old one?There is no link at the Adobe website but try Direct Download Links for Lightroom 3 and Photoshop Elements 8 | ProDesignTools
Follow the Very Important Instructions on that page first BEFORE you click the download link. -
Can't open Photoshop Elements 6 for mac
I've had Photoshop Elements 6 for mac for over a year and it was working fine although RAW was never able to update. About a week ago I went to open it and it would not open. I've tried daily, have done all Apple updates and all Adobe updates and it still wouldn't open. Then I uninstalled it and reinstalled it and it still won't open. Any help is greatly appreciated.
Over the decades, I've found that HOW you start an application can make a difference. Applications that refused to run when started one way would work very well when started another way. Speaking as an ex-programmer, this shouldn't happen. But someone once said that in theory, there's no difference between theory and practice - but in practice, there is.
You might try to start Elements in different ways to see what happens.
Try to start Elements by going into the Applications folder and actually clicking on the Elements icon.
Try to start Elements by double-clicking on a picture.
Try to start Elements by going into iPhoto, selecting a picture, and clicking on the "Edit" button at the bottom of the screen. I assume you have told iPhoto to open Elements to edit your pictures. I've also told iPhoto to open a picture in iPhoto when I double-click on a picture in iPhoto. I didn't specify that above because I wasn't sure you had done the same.
At some point, you should realize that you're spending a lot of time trying to get an old version of an application to run. Elements 8 is out and is running very well on 10.6.3.
How much time are you willing to spend to get Elements 6 to work? I'm not trying to be a salesman for Adobe, but at some point, you should think of paying the money and buying a copy of Elements 8. -
Do I have to press Akamai Download Manager after I did the following?
Bought Adobe Photoshop Elements 13 for Mac on line. Followed for instruction the email I got. Pressed download. Now a second screen appeared with possibility to press Akamai Download manager. Do I press it?Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha -
Photoshop Elements 12 for Mac reinstall
I have reinstalled my iMac (OS 10.10) and want to re-install Photoshop Elements 12 for Mac that I previously purchased. Right now I do not need Photoshop Elements 13 How do I? Can not find Photoshop Elements 12 at Adobe's website
Lasse-B you can download the installation files for Photoshop Elements 12 at Download Photoshop Elements products | 12, 11, 10.
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Cannot not SETUP my Photoshop Elements 6 for Mac
When I try to setup my Photoshop Elements 6 for Mac the following popup appears: "Java script alert, Critical errors were found in setup/incompatible payloads already installed/please see the setup log file for details." What am I suppose to do?
Manually remove any existing bits of adobe programs that you can find (don't forget to check places like library>application support), then run this:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402767&sliceId=2
before trying the install again. -
How can I re-download adobe photoshop elements 11 for mac?
I am a fully paid customer for photoshop elements 11 for mac.
how can I re-download adobe photoshop elements 11 for mac?You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 11:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l -
How do I get updates for Photoshop Elements 11 for Mac?
How do I get updates for Photoshop Elements 11 for Mac?
If you bought the app store version, you don't. If you bought it anyplace else, editor>help>updates.
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