Photoshop Elements 9 Organizer "Import Failed"

OK, I have had this problem before and I know there was a fix for it that had something to do with removing a "cache" file in my pictures folder.
The issue is, we just simply use the organizer to get pictures from our camera. We have been doing this and it works nicely everytime.
But once in awhile it scans the memory card, finds the new pictures, we select go ahead an import it, and after flipping through the pictures, it just stops with one message "Import Failed."
This happened some time ago and there was thread somewhere which said the problem was due to a "incomplete transfer" and there were some files to delete and everything got better.
Now it has happened again, and we cannot seem to find that article or remember what files to delete.
Any help would be appreciated.  The solution was simple so we did not save the article for future reference
Thanks in advance for your help.

Hi,
I would suggest, removing the Pictures folder from your watch folder list to solve this issue. For this, in the menu bar , go to File> Watched Folders... .Choose the problamtic folder from the list under 'Folders to watch' and hit 'Remove'. This would solve the current issue, however , you would be record to import files manually from that folder thereafter. Thanks.

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