Photoshop elements 9 serial number not recognized

I have replaced my home pc and when trying to install my copy of PSE9 it's telling me it doesn't recognise the serial number even though i'm copying it directly from the box. Any ideas?

You can initiate an online chat session during business hours with Adobe customer support:
http://www.adobe.com/support/photoshop-elements/supportinfo/index.html
where they can usually correct registration problems on the spot.
Ken

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My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue

My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue?

This is a question for the Photoshop Elements forum: Photoshop Elements. A moderator may find and move this to the correct forum for you.
Benjamin

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Not recognized where? And what sort of help are you hoping for from us, your fellow users?

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More specifics might be helpful, but try this info site
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Not sure where to post this question as it pertains to Snow Leopard....
Just bought a new imac but its Serial Number is not being recognized on the Snow Leopard Up to Date page. The serial number is recognized elsewhere, such as the warranty check page.
Suggestions? Thanks

That's a shame. But I suspect it's temporary. I think you get 90 days from the date of purchase to get the free upgrade. I assume that Apple will be better able to deal with this issue as we get closer to the release date.
Meanwhile, we are not Apple employee's and can not speak for the company or guess what the problem is. Apple does have a direct Feedback site that they do read and respond to:
http://www.apple.com/feedback/
For those that may have missed it or haven't tried yet, here's the sign-up page where you are supposed to be able to register online. You can also download the form and send it in the mail.
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My photoshop elements serial number is not working on my new mac. I had windows before and returned it for a mac but can't get my serial number to work

my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

You might try here:
(click on the Chat now button)
Activation & Deactivation Help
Whatever you do, don't post your serial here.
Your entering the 24 digit serial for photoshop elements 12 starting with 1057-xxxx-xxxx-xxxx-xxxx-xxxx
I agree with bearcatnat in that i don't know what adobe expects us to do about serials on the forums, since were just users such as yourself and don't work for adobe.

Photoshop Elements Serial Number Deactivation Question

I bought Photoshop Elements 8.0 a few years back and have been using it happily and successfully since. However, I have now run into a serial number activation problem that will not allow me to use the software. The error given is: "Our records indicate that this serial number has already been used to set up and activate Photoshop Elements 8.0 on two other machines, which is the maximum allowed."
Of course, it is simple enough to deactivate a computer if that computer is accessible, but therein lies the problem. One of the two machines that is taking up my activations is my old Macbook, which experienced a total motherboard failure in March 2-13. I restored onto my new Macbook from a Time Machine backup, but when I did so, PSE required me to re-enter my serial number. This was easy enough, but it considers this new Macbook to be a third activation and thus will not allow me to use the software. And, of course, given that my previous Macbook is dead and gone, I cannot access my old Macbook to deactivate the software there.
What can I do to solve this?
Computer specifications: Macbook Pro, 15" (bought 2013). Mac OS X Version 10.8.5. 2.6 GHz Intel Core i7 processor with 8 GB of RAM. The software is Adobe Photoshop Elements 8.0
Thomas Yee — [email protected]

Hi Nokareon,
Welcome to the Community!
Please contact our Adobe suport via either Chat or phone as they will help you with the activation. Check the options to contact here: http://www.adobe.com/support/download-install/supportinfo/
-Ankit

Re installing photosho[ elements serial number not vaild

Photoshop Elements 2 inadvertently deleted, re install from disc brings up a dialogue stating 'Serial Number is not valid'
advice from Adobe Chat refer to forum.adobe
Has anyone any idea how to proceed ?
PastelPainter

Which operating system are you using?
You entered a 24 digit serial number starting 1057-xxxx-xxxx-xxxx-xxxx-xxxx?
(all numbers, no letters)
Do not post your serial number
Look at your serial again and you might even use a magnifying glass just to verify
That's photoshop elements 2 you have?

PSE12: serial number not recognized. [was:Construction worker]

I purchased Adobe Photoshop elements 12 from Best Buy. When I tried to load it into my computer, it will not recognize the serial number. It says in the manual. If you buy from Best Buy to go to your website, but it is not available. Is there any way to find out what the serial number would be for this product? Construction worker.

Duplicate post
http://forums.adobe.com/thread/1366345

PSE12: serial number not recognized - duplicate post [was:Construction worker]

I purchased Adobe Photoshop elements 12 from Best Buy. When I try to load it into my computer. It does not recognize the serial number code it says it's invalid, in your manual. It says if you buy from Best Buy to go to your website to get your number. Unfortunately, your website is not available. Is there any way I can find this out now?

Duplicate post
http://forums.adobe.com/thread/1366345

Photoshop CS5 serial number not working?

I bought and downloaded Photoshop CS5 from this site about two years ago, and since then have purchased a new computer. I want install CS5 on this new computer, but my account isn't listing CS5 under my lists of products. When I try and register the serial number I found under my program's System Info, I get an error message that says my serial number isn't valid.
A little while ago, adobe had an information leak and my account was one of the ones listed as possibly compromised- could this be the issue?
If not, why won't it let me register CS5 to my account? I really want it on my new computer. I purchased the product legitimately and I don't want my money disappearing after only two years.

Explain your situation to Customer Support, and see if you can submit some sort of proof. For example a credit card statement. Your bank can help you with that. See if your ISP can fish up the email.
Also if you purchased it as an Educational discount, you might get in touch with that section.
We are users and perhaps a Staff member may drop by, but for now that's the best advice.

Re-activating photoshop elements serial number

I had my serial number for photoshop elements 8 de-activated a couple of months ago as I was uninstalling it and selling my mac. This was done over the phone with the support centre. I now need to re-activate it for my new mac. How do I do this?

Just install the software on the new mac , the activation will happen in the background silently when you will launch the product. so need to very.

Photoshop Elements serial number 'invalid'

I want to install my Adobe Photoshop Elements 7 from disc onto new computer, but receive message that the serial number (from the packet) is invalid. Any advice?

you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
but, if you want to deactivate and uninstalled program, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
make sure you're using the correct number to activate: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Photoshop elements serial number doesn't work

I just purchased photoshop elements 12 and when i entered the serial number, it said it's invalid.
Does anyone know how I can get support with this?

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Adobe Photoshop Elements serial number

I bought Adobe Photoshop Elements from Amazon, but can't find the serial number. I have literally looked everywhere, and on the Adobe help pages. Please help!

Hi,
Please follow the instructions to get your serial number via this link Redemption Code Help
Thanks,
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Photoshop elements 9 serial number not recognized

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