Photoshop Elements 9 - Setup Error

If anyone could assist me, it would be greatly appreciated. I am attempting to reinstall my Photoshop Elements 9 software that came with my Bamboo Create Pen and Touch drawing tablet. I have already contacted customer support in a chat session and they recommended I post my problem here instead since it is an older software and their support is apparently only for newer versions.
Around the end of the setup installation process, I receive an error message. Under "Adobe Photoshop Elements 9 - Setup" it says, "Error 1406. Could not write value to key \SOFTWARE. Verify that you have sufficient access to that key, or contact your support personnel."
This is not an illegal copy of the program. It was purchased legally and I have the sleeve that the disk comes in with the serial number on it. When the message appeared, there were 3 options for me to choose: "Abort", "Retry", and "Ignore". I chose the "Ignore" button, but I don't know if that was the correct choice or not. Can anyone help me resolve this issue?

There is a problem with IE10+ in that it is mistakenly seen as being IE1. To get around this either use a different browser or use compatibility view (http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-10)

Similar Messages

Photoshop Elements 8.0 errors on install

I have a new computer and when I try to install PS Elements 8.0 I get the following error:
"Photoshop Elements 8.0 error 1326:Error getting file security:C:\ProgramData\Adobe\Elements Organizer\8.0\Flash Galleries\Dynamic\ GetLastError: 5"
Any ideas what I can do to get this to install?

If you are installing from disk you could try copying the contents to a new folder on the desktop. Installation often works better from the desktop than from the disk drive.
I would suggest you start by uninstalling everything from the control panel then go to your new folder and find the install.exe or set-up.exe file and right-click on it and choose “Run As Administrator”
Before you start the fresh install, temporarily disable internet security/anti-virus software.

Photoshop Elements 7 Editor Error & 10 trial error

Photoshop Elements 7 Editor Error
Hello,
Yesterday I did a clean install of Windows 7 (x64) on my PC & have completely updated it through Windows Updater, I than installed PSE7 (disk that I brought new 3 years ago & has worked fine up till now) & followed the instructions.
Now, it loads the first screen fine (Organise/Edit/Create/Share) & Organise,Create & Share each load fine but when I click on Edit I get this error
Editor - Photoshop Elements 7.0
Could not initialise Photoshop Elements because the file could not be found.
I have already installed it on my old (now completely dead) Vista laptop, this PC & my mothers Win7 laptop & all work/ed.
The thing I have tried are -
Uninstalling & reinstalling PES7.
Uninstalling & reinstalling the OS & installing PSE7 first.
Replacing all files in 'Computer > Local Disk (C;) > Program Files (x86) > Adobe > Photoshop Elements 7.0 , with the files from my mothers laptop.
Have 'Deleted the Settings File' (Shift + Ctrl + Alt)
Running the Elements Organizer in a new user account.
& ringing customer support who told me to ask here.
I have tried the trial version of PSE10 which does not work, I get the following error
Adobe Photoshop Elements 10
Could not open a scratch file because the file could not be found.
& clicking OK the following error
Adobe Photoshop Elements 10
Could not initialise Photoshop Elements because the file could not be found.
Any help on this matter would be greatly appreciated.
Message was edited by: Colcasaca

Try reseting the preferences of PSE 10
Open PSE just to the Welcome Screen and press Ctrl + Alt + Shift (Mac: Cmd + Opt + Shift) and keep pressing.
Click on "Edit" from the Welcome Screen but keep pressing the keyboard keys - don't let up.
You will get a little dialog box asking if you want to delete the settings file. Click "Yes." You can let go of the keyboard keys now.
This will rebuild the file for you and often solves the issue.
If it doesn't work, navigate to :
C: > Users > [user name] > Photoshop Elements > 10.0 > Editor > Adobe Photoshop Elements 10 Prefs.psp
Right click on the Adobe Photoshop Elements 10 Prefs.psp, and select Delete.
A new preferences file is created the next time you start Photoshop Elements.

Cannot open Photoshop Elements. Receive error message 400 (Photoshop services are currently unavailable. Please try again later (I have) or check your network connections (they are OK). Error 400.

Cannot open Photoshop Elements. Receive error message 400 (Photoshop services are currently unavailable. Please try again later (I have) or check your network connections (they are OK). Error 400.

Photoshop.com is no longer available. The service transferred to Revel.
Ignore the sign-in altogether.
You may need to turn off Sync in Organizer prefs if you have it activated.

Was able to download and install Premier but can't install Photoshop Elements - getting multiple error messages (pirated software, etc). Any ideas?

Was able to download and install Premier but can't install Photoshop Elements - getting multiple error messages (pirated software, etc). Any ideas?

download from adobe.com or prodesigntools.com.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe photoshop elements 6. Error setup 1402

I cannot reinstall Adobe photoshop Elements 6 (CD) in my system OS Windows 7. The setup displays the following message;
error 1402 Could not open key UNKNOW\component\DA42BC*************************\*************834F
verify that you have suficient acces to that key, or contact you support personnel.
Appreciate your help.

Read through this help guide for creative suite which may help:
http://helpx.adobe.com/creative-suite/kb/error-1401-1402-1404-or.html

PhotoShop Elements 5.0 error messages

I have read all the problems that everyone has been having with Adobe Photoshop Elements 5.0, I also until ONE day ago have received the error message (Adobe Photoshop: Attempt to access invalid address). Yes, Adobe Support has reply that they no longer support this. SO I GUESS WHAT THEY ARE TELLING ME IS THAT I HAVE TO PURCHASE NOW Adobe Photoshop Elements 7............................
22 July 2009

Can you post the exact content of the error message, including the title of the error message box? A screenshot would be best.
Ken

Photoshop Elements 5.0 error message prevents opening entire program

Have Photoshop Elements 5.0 running for years on laptop with Windows Vista. Now won't open program and gives error message: attempt to access invalid address. Same after removing program completely and reloading from original disk. How to fix and use program once again?

Can you post the exact content of the error message, including the title of the error message box? A screenshot would be best.
Ken

Photoshop Elements 8 has error 150:30 on Mac Book Pro

I am getting the error message 150:30 when I try to start Photoshop Elements 8 on a Mac Book Pro 2013 running OS X 10.9.2
However, I am sure that I have used PSE on this Mac. Any ideas?

Error "Licensing has stopped working" | Mac OS

Photoshop Elements 11 Editor Error 213:5

I am using Photoshop Elements on a late 2012 27" 3.4 GHz i7 iMac with 32 GB RAM using OSX 10.9.1. The SSD was failing and Apple replaced it. When I got the machine back, I learned my backup was incomplete and had to reinstall all my applications. This last week, I got around to reinstalling Photoshop Elements 11. I enter the serial and it installs. The organizer application runs fine. When I try to run the editor, it provides the following error.
Looking up the error on the support site, it sends me to the following link;
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
which reports that the problem is with the SLStore permissions.
I have verified that the permissions are as they are reported they should be, and continue to recieve the same error.
What do I need to do to eliminate this error?
Thanks.

Adobe support successfully helped me via chat this morning.
Solution is to;
1. Go to /Library/Application Support/Adobe/
2. Get Info
3. Select the Lock and enter your password
4. Select + under users in lower left
5. Add administrator and your username (and any other users you want to use it)
6. Set the Privilege to Read & Write for each of these users
7. Select the gear at the bottom, and
8. Select apply to enclosed items.
You can now close the info window and start the program. It should now load successfully as you would expect.
Hope this save some other folks some time in finding the solution.
Have a great day!

Adobe Photoshop Elements 10 - Setup

I have been trying to get past an installation error I am getting trying to install Adobe Photoshop Elements 10. I have tried to redownload and install multiple times. I tried going to the registry and and editing permissions, but not sure if it applied correctly.
I am getting Error 1402. Could not open key:
UNKNOWN/Components/13FD83440E8F2304284FD0F33E956FEF\9FA945EEAAF84854382BC1FCBD91CFF. Verify that you have sufficient access to that key, or contact your support personnel.

There have been made some changes in your registry setting that have caused permisson denied on registry. So can you try by login as Administrator and try to reinstall.
If this doesn't work go through this link . This is a generic help , "Beware changing in registry can cause application level or other system level issue".
http://www.okino.com/conv/changing_windows_registry_permissions.htm

Photoshop Elements 8.0 Error 6

I recently reinstalled windows 7 on my PC and now my Adobe photoshop elements 8.0 won't work when I try reinstalling it. It comes up with this error message "This product has encountered a problem which requires you to restart your computer before it can be launched"
Error 6

Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
or uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Photoshop Elements 12 installation error on windows causing rollback-help needed please

I am installing Photoshop Elements 12 on my windows laptop. When almost done an error occurs and it starts rollback and the installation fails. I consulted the troubleshooting guide which suggests to go to C://Program Files(x86)/Common Files/Adobe/OOBE/PDApp and delete the files PDAppFlex.swf and PDAppFlex-app.xml .I have managed to go to Program Filesx86, Common Files, Adobe, but then the folder OOBE is absent. Within the Adobe folder I have AAMUpdaterinventry, Acrobat, Acrobat PCD, Help, PCF, SL Cache and Updater6. The files suggested to delete before retrying installation are not present in any of these folders.
Has anybody any ideas on what I should do in order to complete my installation.
Thanks very much,
Tim

Without proper detailed system information nobody can know what is going on. Also try to find the pertinent info from the install logs.
Mylenium

Photoshop elements 12 install error

Hello, I was in the process on installing photoshop elements 12 on my windows 8 computer and got message that the lightroom I have downloaded, I need to close it which I did after I did the lightroom 5.3 updated. It still would not continue and said the same message so I restarted my computer in the middle of the installed cause it suggested it. Now when I click on the icon it comes up with "The program can't start because amtlib.dll is missing from your computer. Try reinstalling the program to fix the problem." I was afraid of uninstalling the program and reinstalling that I would get some error regarding the serial number. Please advise.
Holiday912

Holiday912 please run the uninstaller for Photoshop Elements 12 from the Programs and Features control panel. You will then want to try reinstalling again. If you continue to face difficulties with the installation then please see Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html.

Photoshop Elements 3.0 error message 150:30

I have photoshop elements 3.0 and use it on a Mac system 10.9.5. I just received an error message 150:30 when trying to open Photoshop Elements. Says it's a Licensing issue and to restart computer. I did this but continue to get the message and cannot

I have photoshop elements 3.0 and use it on a Mac system 10.9.5.
Do you mean Elements 3.0 or Elements 13.0?
As Barbara says, 3.0 will not install or run on OS X 10.9.

Photoshop Elements 9 - Setup Error

Similar Messages

Maybe you are looking for