Photoshop Elements 9 shuts down. What do I do?
Photoshop Elements 9 Editor shuts down.
More information needed for someone to help
http://forums.adobe.com/thread/416679
Some specific information that is needed...
Brand/Model Computer (or Brand/Model Motherboard if self-built)
How much system memory you have installed, such as 2Gig or ???
Operating System version, such as Win7 64bit Pro... or whatevevr
-including your security settings, such as are YOU the Administrator
-and have you tried to RIGHT click the program Icon and then select
-the Run as Administrator option (for Windows, not sure about Mac)
Your Firewall settings and brand of anti-virus are you running
Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
-or the brand/model graphics chip if on the motherboard
-and the exact driver version for the above graphics card/chip
-and how much video memory you have on your graphics card
Brand/Model sound card, or sound "chip" name on Motherboard
-and the exact driver version for the above sound card/chip
Size(s) and configuration of your hard drive(s)... example below
-and how much FREE space is available on each drive (in Windows
-you RIGHT click the drive letter while using Windows Explorer
-and then select the Properties option to see used/free space)
Windows Indexing is BAD http://forums.adobe.com/thread/676303
While in Properties, be sure you have drive indexing set OFF
-for the drive, and for all directories, to improve performance
Some/Much of the above are available by going to the Windows
Control Panel and then the Hardware option (Win7 option name)
OR Control Panel--System--Hardware Tab--Device Manager for WinXP
And the EXACT type and size of file that is causing you problems
-for pictures, that includes the camera used and the pixel dimensions
Similar Messages
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Photoshop Elements shuts down upon opening
as of this past saturday after opening up photoshop elements 8 program, it shuts down after approx. 4 to 6 seconds, what is the fix to this problem. thanks!
Ronzie, thanks for the response, If I delete my Photoshop Elements 8 and install PSE 10, can I import the old photos that used to be in Photoshop Elements 8 into PSE 10?
thanks! Mike Cardenas
Date: Wed, 16 Nov 2011 20:40:39 -0700
From: [email protected]
To: [email protected]
Subject: Photoshop Elements shuts down upon opening
Re: Photoshop Elements shuts down upon opening created by ronzie99 in Photoshop Elements - View the full discussion
If you normally open with Organizer perhaps it is encountering a corrupt image in its cached folder on opening.
I just installed PSE 10 and set up a shortcut to go right to the full editor. See if that works for you.
If you have a lot of disk activity on starting, more than usual, previously installing certain plug-ins requires PSW to rebuild its cache system where these are stored.
In Organizer if you can set a preference to not open up the last folder used automagically, you might get it to start. Then when selecting folders to browse you can note which folder causes a crash. If you start the editor directly perhaps in preferences you'll find an Organizer setting to try this out.
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Photoshop elements shuts down 'the application has requested the runtime to terminate it in on unusu
The photoshop elements starts opening then the message appear: 'The application has requested the runtime to terminate in on unusal way' and the photoshop elements shuts down
hi i tried to follow the link from the article C:\.......................................\locale\en_us\MediaDatabase.db3
but in my Photoshop there is no MediaDatabase.db3
When I click on locale\en_us I can see three folders application_swfs
Plug-ins
Support files
The link is for the photoshop elements 9. I have the photoshop elements 10 -
Adobe Photoshop CC shuts down when trying to open a file or save it!
Adobe Photoshop CC shuts down when trying to open a file or save it. I'm running windows 7 professional and have tried unistalling/reinstalling preferences but does not work. I will list the events logs for help in seeing what I need to do to make this work. Please help!
This is the first of 2 errors listed associated with photoshop cc.
Log Name: Application
Source: .NET Runtime
Date: 10/12/2014 9:52:29 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Application: Photoshop.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeInitializationException
Stack:
at P1.WICCODEC.CODEC.ImageCoreBasedDecoder..ctor(System.Runtime.InteropServices.ComTypes.ISt ream, System.String)
at P1.WICCODEC.CODEC.WICBitmapDecoder.CreateICDecoder(System.Runtime.InteropServices.ComType s.IStream)
at P1.WICCODEC.CODEC.WICBitmapDecoder.QueryCapability(System.Runtime.InteropServices.ComType s.IStream, UInt32 ByRef)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-12T14:52:29.000000000Z" />
<EventRecordID>62867</EventRecordID>
<Channel>Application</Channel>
<Computer>Owner-PC</Computer>
<Security />
</System>
<EventData>
<Data>Application: Photoshop.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeInitializationException
Stack:
at P1.WICCODEC.CODEC.ImageCoreBasedDecoder..ctor(System.Runtime.InteropServices.ComTypes.ISt ream, System.String)
at P1.WICCODEC.CODEC.WICBitmapDecoder.CreateICDecoder(System.Runtime.InteropServices.ComType s.IStream)
at P1.WICCODEC.CODEC.WICBitmapDecoder.QueryCapability(System.Runtime.InteropServices.ComType s.IStream, UInt32 ByRef)
</Data>
</EventData>
</Event>
Second Error
Log Name: Application
Source: Application Error
Date: 10/12/2014 9:52:30 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: Photoshop.exe, version: 14.2.1.570, time stamp: 0x52f4a1d7
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x531599f6
Exception code: 0xe0434352
Fault offset: 0x0000812f
Faulting process id: 0x16c8
Faulting application start time: 0x01cfe62c123b9d8e
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 633cd65f-521f-11e4-a63f-001cc0725d07
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-12T14:52:30.000000000Z" />
<EventRecordID>62868</EventRecordID>
<Channel>Application</Channel>
<Computer>Owner-PC</Computer>
<Security />
</System>
<EventData>
<Data>Photoshop.exe</Data>
<Data>14.2.1.570</Data>
<Data>52f4a1d7</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.18409</Data>
<Data>531599f6</Data>
<Data>e0434352</Data>
<Data>0000812f</Data>
<Data>16c8</Data>
<Data>01cfe62c123b9d8e</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>633cd65f-521f-11e4-a63f-001cc0725d07</Data>
</EventData>
</Event>The first error has nothing to do with Photoshop - that's some .NET application.
The second error is most likely connected to a third party plugin or driver.
And you're running Photoshop CC (14.x) instead of the current Photoshop CC 2014 (15.x). -
Photoshop CS6 shuts downs when using the move tool
Photoshop CS6 shuts downs when using the move tool. It seemas to run fine until i try and use the move tool. PS worked fine just a few weeks ago and now it has this issue. What can i do to resole this issue?
Thnaks,
System Specs
Windows XP Home SP3
AMD Atholon 64 X2 Dual
2GB RAM
Video Cards
Radeon 7200
NVIDIA GeForce 8400GSTwo displays are OK on one adapter, Two displays adapters are not OK. http://helpx.adobe.com/photoshop/kb/gpu-opengl-support-photoshop-cs4.html
7. If you are using more than one video adapter, remove the additional cards.
Multiple video adapters can cause problems when OpenGL and Photoshop use the GPU. It's best to connect two (or more) monitors into one video adapter. If you have to use more than one video adapter, make sure that they are the same make and model. Also make sure that they both support the same versions of OpenGL and Shader Model. Otherwise, crashes and other problems can occur in Photoshop.
Note: Using two video adapters does not enhance Photoshop's performance. -
CS2 Photoshop Keeps shutting down! Adobe Tech. Supp. said to come here!
I know I'm using an older version of the Creative Suite Package...Adobe Tech Support said they won't support CS2 on the phone & that the best I can hope for is to come here soooo....
I've been using Photoshop for the better part of 3 years with little to no incident & last night I installed the Microsoft Office 2011 Package on my Macbook Pro & now, my Photoshop literally is shutting down every 30 seconds. It started when I tried to open a PDF file (which I've done a thousand times before) while having the Photoshop program open at the same time...
I removed CS & the CS2 Upgrade & reinstalled everything & now it's even WORSE...None of the Adobe Updates (especially the Photoshop 9.0 updater) are updating properly & Photoshop is shutting down even WITHOUT trying to open a PDF file- it stays open about 30 seconds & then disappears & asks if I want to report the problem to Apple or to ignore it or relaunch it....
HELP!!! I'm going to remove the Office 2011 Package next in hopes of fixing it but how could the 2 not work together?? I've been trying to get this fixed for over 5 hours now & am getting a little frustrated
I need to get this fixed asap too because i use Photoshop about 60 hours a week for my business & need to be able to use it this weekend & next week! I don't have the $$ to get the upgrade to CS5 right now...
Thanks for any help or info you can give so I can get this resolved!
JeepgirlHere's My Computer Info:
Model Name: MacBook Pro (Mac OS X Version 10.5.8)
Model Identifier: MacBookPro5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.53 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Sudden Motion Sensor:
State: Enabled
My Computer has Capacity of 595 GB & has 372 GB available
& RAM of 4 GB
Type: DDR3
Speed: 1067 MHz (not much I know! lol)
I tried uninstalling it with an uninstaller but it didn't work/remove all of the components so i drug it to the trash & deleted it that way Same with the MS Office package- i just drug it to the trash...
I didn't trash the Adobe preferences first...where should i do that? Maybe that would fix it??
Photoshop didn't shut down all day & then I tried to open a PDF file with it (which i have done ALOT before with no problems) & it shut down today, repeatedly...now it shuts down when I'm not doing anything it- I just open it, & it just sits open for a few seconds & shuts down & gives me the Apple error that is "OS X Photoshop shut down unexpectedly ignore, report, relaunch?" When I click Report & ask for details- here is what it gave me like 5 minutes ago:
Process: Adobe Photoshop CS2 [1893]
Path: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier: com.adobe.Photoshop
Version: 9.0.2 (9.0.2x312 [20060822.902x312 02:00:00 cutoff]9.0.2x311) (9.0.2)
Code Type: PPC (Translated)
Parent Process: launchd [91]
Interval Since Last Report: 5678 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 108 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-06-25 01:03:48.603 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 413044D3-39B9-420C-85E3-4019B6DF939D
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000002f80004b
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x813f00c9 0 + 2168389833
Thread 1:
0 ??? 0x800bc266 0 + 2148254310
1 ??? 0x800c3a5c 0 + 2148285020
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80bdb8b 0xb8000000 + 777099
4 translate 0xb80b7007 0xb8000000 + 749575
5 translate 0xb80d49c0 0xb8000000 + 870848
6 translate 0xb813ce79 spin_lock_wrapper + 1981
7 translate 0xb8011b64 0xb8000000 + 72548
Thread 3:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80dfb0b 0xb8000000 + 916235
3 ??? 0x81d9ae86 0 + 2178526854
Thread 4:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80dfb0b 0xb8000000 + 916235
3 ??? 0x81d9ae86 0 + 2178526854
Thread 5:
0 translate 0xb815289e spin_lock_wrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80dfb0b 0xb8000000 + 916235
3 ??? 0x81f66666 0 + 2180408934
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x2f80003b ebx: 0x40b3ffbf ecx: 0x00000001 edx: 0x00000004
edi: 0x74fd5797 esi: 0x00000002 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010213 eip: 0x813f00c9 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x2f80004b
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 -psn_0_417894
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb011ce24, 0xb8152863)
0x923a979c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x19844428: /Applications/Adobe Photoshop CS2/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support : ThreadFunction(void*) + 64
0x92395388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x923a97e0 ctr: 0x96b05240
r00: 0xffffffda r01: 0xf0101da0 r02: 0x18b397a0 r03: 0x00005507
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x30c54017 r09: 0x2f33dc70 r10: 0x30c5400f r11: 0xa0aaca78
r12: 0x96b05240 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x198443fc
r28: 0x80000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x923a9780
Thread 1: (0xb0220e20, 0xb815289e)
0x96b48338: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x92375944: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 244
0x92375718: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 432
0x923753dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : AsyncFileThread(void*) + 68
0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x96b48378 ctr: 0x96b05250
r00: 0xffffffd9 r01: 0xf0203cb0 r02: 0xa0aa753c r03: 0x00006203
r04: 0x00006303 r05: 0x0000003c r06: 0x00000000 r07: 0x00000000
r08: 0x00012c00 r09: 0x00000001 r10: 0xf0203e68 r11: 0xa0aaca74
r12: 0x96b05250 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x92455570 r22: 0x92455570 r23: 0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0xf0203e68 r27: 0xa0aa7e60
r28: 0xa041ba4c r29: 0xa0aa753c r30: 0xa041ba80 r31: 0x96b47e60
Thread 2: (0xb019ee24, 0xb8152863)
0x923a979c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x018ecf90: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACESemaphoreList::Wait(unsigned long) + 36
0x018ed1dc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
0x018ecba0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
0x92395388: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x923a97e0 ctr: 0x96b05240
r00: 0xffffffda r01: 0xf0182d20 r02: 0x1f0c0530 r03: 0x00005b03
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00004783 r09: 0x2f33dc70 r10: 0x00000000 r11: 0xa0aaca78
r12: 0x96b05240 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x923a9780
Thread 3: Crashed (0xb7fffacc, 0x813f00c9)
0x1f0066a1: No symbol
0x935370c8: /usr/lib/libobjc.A.dylib : _objc_msgSend + 264
0x9757fe9c: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFDictionaryDeallocate + 308
0x975b05ec: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRelease + 272
0x975b05ec: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRelease + 272
0x90d13938: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText : TLine::~TLine() + 48
0x975b05ec: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRelease + 272
0x92110f3c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TCoreTextLineInfo::~TCoreTextLineInfo() + 60
0x92027604: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TLayoutInfo::Clear() + 84
0x92027594: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TCoreTextEngine::InvalidateLayout() + 28
0x91fd9cc4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TCoreTextEngine::Init(void const*, THIThemeTextInfo const*) + 76
0x91fd99d4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : TThemeTextCache::Create(void const*, THIThemeTextInfo const*) + 208
0x91fd9578: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : DataEngine::GetTextDimensions(void const*, float, HIThemeTextInfo*, float*, float*, float*) + 308
0x91fd93f8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _HIThemeGetTextDimensions + 192
0x92019954: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIStandardMenuView::MeasureItemTextWidth(__CFString const*, TextLayout*, __CTFont const*) + 140
0x92197648: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIStandardMenuView::GetItemWidth(float, TextLayout*, unsigned char*) + 1196
0x92016fd8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIStandardMenuView::GetOptimalSizeSelf(CGSize*, float*) + 652
0x92016be0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::SendGetOptimalBounds(CGRect*, float*) + 184
0x92016aec: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::GetOptimalSize(CGSize*, float*) + 48
0x9201674c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HandleCalculateMenuSize(OpaqueEventRef*) + 160
0x91fbf2d8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : MenuData::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 340
0x91fbac4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x91fb9de4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x91fb9c00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
0x92016558: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _CalcMenuSizeOnDevice(MenuData*, unsigned short, unsigned int, CGRect const*, unsigned long) + 748
0x92106508: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::GetMenuWidthSmartRecalc(OpaqueMenuRef*) + 44
0x92105c1c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::GetOptimalSizeInternal(CGSize*, float*) + 784
0x921055e4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::LayoutIfNecessary() + 120
0x92105390: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::DoCalc(OpaqueRgnHandle*, __HIShape const**) + 40
0x92105278: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIPopupButton::GetPartRegionOrShapeSelf(short, OpaqueRgnHandle*, __HIShape const**) + 232
0x91fd2238: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::SendGetPartRegionOrShape(short, OpaqueRgnHandle*, __HIShape const**) + 276
0x9208f570: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 300
0x9208f40c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIView::DrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned long) + 284
0x9212b6a4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _DrawControlInCurrentPort + 84
0x003e9610: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : SubViewContainingPoint(TView*, VPoint const&) + 12684
0x00074cc0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 302596
0x00074ebc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303104
0x00074ebc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303104
0x00a08df8: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : PercentageWindowVisible(TWindow*) + 1907984
0x008218d0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : XPEPLaunch::IsRunning(unsigned short const*) + 32420
0x008213fc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : XPEPLaunch::IsRunning(unsigned short const*) + 31184
0x00075054: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303512
0x00074ca0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 302564
0x00074ebc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303104
0x00074ebc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303104
0x00074ebc: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 303104
0x005f4d04: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : SubViewContainingPoint(TView*, VPoint const&) + 2156672
0x0096c110: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : PercentageWindowVisible(TWindow*) + 1265704
0x000648b0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : LookupErrString(short, short, ZString&) + 236020
0x0032d390: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : NewObjectBySignature(unsigned long, CStr255 const&) + 2720
0x91fbac4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x91fb9de4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x91fb9c00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
0x91fe9b8c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 312
0x91fbb0a0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2596
0x91fb9de4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x91fd6d08: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _SendEventToEventTarget + 56
0x920454ac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _ToolboxEventDispatcher + 88
0x920984f4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _GetOrPeekEvent + 388
0x920981c0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _GetNextEventMatchingMask + 152
0x92097fec: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _WNEInternal + 176
0x92097f28: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _WaitNextEvent + 76
0x007ea8f0: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : InitUPrinting() + 363508
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x93525000 ctr: 0x93536fc0
r00: 0x00000000 r01: 0xbfffb2e0 r02: 0x3ae00001 r03: 0x9001005c
r04: 0x935d40d0 r05: 0x00000000 r06: 0x00000009 r07: 0x2f3fc080
r08: 0x2f3fc080 r09: 0x00000004 r10: 0x9352ec40 r11: 0x00000000
r12: 0x9001005c r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0xffffffff
r20: 0xbfffbc70 r21: 0xbfffb8c0 r22: 0xa0bccdb0 r23: 0x2f399b24
r24: 0x2f3940b0 r25: 0x00000004 r26: 0x9001005c r27: 0x2f399af0
r28: 0x935d40d0 r29: 0x00000004 r30: 0xa018879c r31: 0x93524fb8
Thread 4: (0xb009a77c, 0xb81529ef)
0x00000000: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2 : + 0
0x92372fe4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 112
0x96b961d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x96b0c100 ctr: 0x96b051d0
r00: 0xffffffe1 r01: 0xf0080de0 r02: 0xa0aad11c r03: 0x03952600
r04: 0x00000002 r05: 0x00000000 r06: 0x00000054 r07: 0x0000522b
r08: 0x00000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa0aac68c
r12: 0x96b051d0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x03952600 r25: 0x00000054 r26: 0x0000522b r27: 0x00000000
r28: 0x00000000 r29: 0x00000002 r30: 0x00000002 r31: 0x92372f7c
I'm pretty computer savvy- but still learning a lot on MAC stuff & I don't have good answers to your last 4 questions...I MIGHT have a TWAIN enabled? I do have a scanner/printer/combo that i've used with this laptop & I know it picks up remote ones when i go to clients offices...
I couldn't tell if there was a font conflict today when i was working in Photoshop- but that could be the situation- where would i go to check this out? I can't keep photoshop open long enough to check & i've removed MS2011 now...
I don't know about haxies or photoshop plugins? & I don't know enough about this stuff to try testing anything or do much system maintenance (unfortunately) :-( I guess I might after this huh? lol
Thanks SO MUCH for any additional direction or insight you can offer!! :-) -
downloaded digital version of cs6 but photoshop keeps shutting down. can i uninstall it and use the original serial # to download cs6 again?
you can use your serial number to activate ps cs6.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Photoshop CS6 shut down after using for 5mins; no image can be display on canvas.
Photoshop CS6 shut down after using for 5mins; no image can display on canvas.
Thanks for your help. Actually the problem was solved when turning off the GPU. In the mean time, I would like to upgrade my Video Card, too. My existing vedio card detials are as below. May I seek your advice on any good method other than replace it.
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I've downloaded PhotoShop Elements 12, and apparently am supposed to download also PhotoShop Elements 4.0 What is the use/purpose of the latter?
apparently am supposed to download also PhotoShop Elements 4.0 What is the use/purpose of the latter?
That is not necessary. Where are you being asked to do that?
Have you bought an upgrade version of PSE12? Are you upgrading from PSE4? -
Can anyone answer why photoshop CS3 shuts down when I use the scanner?
Can anyone help me with why photoshop CS3 shuts down when I use the scanner? I recently upgraded to OS X Yosemite.
Ask in the PS forum and be much more specific. You have not provided exact system information, crash logs, scanner details. That said, this may be a compatibility issue that can't be overcome.
Mylenium -
Photoshop cc shuts down when i start 3d
Why Does photoshop cc shut down when I turn on 3d
Start here
https://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html
If no help, you need to give much more information. OS? Photoshop version? GPU? Driver version? -
When using New-Panorama Elements shuts down
I am running Elements on Windows 8. Despite years of trouble free use, suddenly when trying to use the panorama option, each time Elements shuts down. I have already re-installed Elements but no change. Any idea ?
Corrupted fonts could cause a problem whether you're using them or not. Try uninstalling them from the Fonts folder and see if that fixes things.
Also, try trashing/resetting Preferences. -
HT1338 hi my iPhoto app keep shutting down what should i do?
hi my iPhoto app keep shutting down what should i do?
With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when iPhoto opens or tries to open, i.e. how soon does it crash?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
OT -
I can't open my mail and every time i try to shut down my computer mail won't let me shut down. what do i do?
Welcome to Apple Support Communities
Go to > Force Quit or press Alt, Command and Esc keys, select Mail and force quit it. Finally, turn off your Mac. -
I TRY TO SHUT DOWN MY MAC, BUT I CAN'T I SEE MASSAGE THE APLICATION MAI SANCELED SHUT DOWN .WHAT I HAVE TO DO
Force Quit the application that has canceled shutdown.
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My hp compaq presario62 has been over heating and mostly shut down what can i do
my hp compaq presario62 has been over heating and mostly shut down what can i do?
You can try a usb cooling pad but I am not a big fan of them....if your laptop needs one there is a problem that needs to be fixed. The likely issue is a clogged fan and cooling system which requires disassembly and cleaning out around the fan and heatsink, removing the heatsink and appplying new thermal compound. You can also perhaps help by using compressed air blown into the heat vents.
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