Photoshop Elements and Premier Elements 13

I just bought the package deal for Photoshop Elements and Premier Elements 13; however, my download says Microsoft but I need Mac OS. What do I do?!

You can go to adobe.com and re-download the MAC trial one. You can use the same keys as for Windows. if it does not work, please let me know.
Regards,
vaishali

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How do I install Photoshop Elements and Premier Elements on a new hard drive?

My hard drive had to be replaced and Photoshop Elements and Premier Elements were not de-activated and unistalled before the hard drive was replaced. I have my original downloaded install programs and serial numbers. Thank You.

Simply install the programs. Contact support if you need to reset activation count. No magic involved beyond that.
Mylenium

Deleting photoshop elements and premier elements

After installing version 11 of protoshop elements and premier elements I find that I still have in the Adobe folder in the windows "program folder" photoshop elements 6 and one-on-one essentials. None of these show up in the control panel list of programs to uninstall. Do I need any part of photoshop elements 6 or one-on-one or can I merely delete the folders and all their contents.
Other Adobe programs I have installed are Reader X, Flash Player 11 and Adobe Air.

Each version of PSE is a self contained program and there is no need to delete earlier versions which work with the same images on your hard drive, without duplication.
I keep earlier versions as they often have different templates for creations and on-line galleries etc. It gives me the greatest choice. Normally I would say go ahead and uninstall earlier versions if you are short of disk space and don’t need them. However, if you don’t have the uninstall function via the control panel I would suggest you leave things as they are, as removing PSE6 in the past has been known to cause problems.

Unable to use Organiser in both Photoshop Elements and Premier Elements

I am unable to use Organizer in both Photoshop Elements and Premier Elements. An error message appears, "The catalog could not be opened. An internal program error occurred."
I have tried to repair the catalog, starting a new catalog, and reinstalled both programs, but the error persists.
I am using Elements and Premier Elements V12 on Windows 8.1.
Any help to get me going again would be appreciated.
Thanks
Colin

Hello
Thanks for the suggestion, but it didn't make any difference.
However, by trail and error I have found a 99% solution.
Right Click the Elements icon on Desktop.
Select Troubleshoot Compatibility.
Select Troubleshoot Program
Select a problem option (I used Other)
Select Windows Version (Windows 8 for me)
Select Test the Program
If it works, which it did in my case, Save the settings.
This seems to have resolved my problem, with the exception that I now get an extra screen when opening Elements to allow the program to make changes to my computer. I can live with that.
When I get time I will check whether there are any Adobe or Windows updates that will make this step unnecessary.
I hope this will help other people with the same problem.
Thanks for responding.
Colin

How are the .7z files used and installed for photoshop elements and premier elements?

How are the .7z files used and installed for photoshop elements and premier elements?

Hi,
You can try to extract them to a folder and then try to install using the setup file.
Or you can try to download the .exe file ( Small File ) for the software you have and then run the .exe file and it will start the installation. Both .exe and .7z file for the application should be in same location.
Download Photoshop Elements products | 9, 8, 7
Download Photoshop Elements products | 11, 10
Download Premiere Elements products | 11, 10
Download Premiere Elements products | 9
*** You can either download the .exe file from the above download links or you can also download both .exe (File 2 of 2) and .7z (File 1 of 2) from the above links.

Elements and Premier Elements 10 download?

I don't know ho but I have lost disc 2 from my Elements and Premier Elements 10 box - am I able to download this from this Adobe site?
thanks
Chris

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
Photoshop/Premiere Elements 10:
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

Photoshop Elements and Premier Elements missing in control panel.

I installed both Photoshop Elements-4 & Premier Elements-4 and used Photoshop Elements-4 for a couple of years. I then upgraded the photo portion by installing Photoshop Elements-6. Three questions:
1. Was Photoshop Elements-4 automatically uninstalled when I installed Photoshop Elements-6?
2. I deleted the Photoshop Elements-4 icon from my desktop. Is this okay to do since I no longer use Photoshop Elements-4?
3. No Photoshop Programs appear in the control panel. (I was looking there to see if both Versions 4 and 6 were listed.) Where are these located? How do I place the program back on the list? Do I need to?

1. Was Photoshop Elements-4 automatically uninstalled when I installed Photoshop Elements-6?
No. Installing a new version of PSE doesn't interfere with an old one.
2. I deleted the Photoshop Elements-4 icon from my desktop. Is this okay to do since I no longer use Photoshop Elements-4?
Yes.
3. No Photoshop Programs appear in the control panel. (I was looking there to see if both Versions 4 and 6 were listed.) Where are these located? How do I place the program back on the list? Do I need to?
Do you mean PSE 4 and 6 don't appear in Control Panel > Add Or Remove Programs (XP) or Control Panel > Programs And Features (Vista)? If they don't appear, then part of your Windows registry has likely been corrupted. However, there's no reason to worry about not being able to uninstall PSE 4 unless you really, really need the relatively small amount of disk space (about 400 MB).

Is the Photoshop Elements and Premier elements bundle a one year subscription? Or do I only need to buy it once?

Is the Photoshop Elements and Premiere bundle a one year subscription? Will I need to buy it again eventually? As a student, I would like to only have to buy it once and be done.

What 99jon said.
There is no subscription version of Elements. Are you perhaps confusing Elements with the Adobe Creative Cloud?

Elements and Premier Elements Q's

Hello!
1. I am unable to preview a slide show in Elements with the sound? I have added audio clips to the slide show but I can't preview it in Elements so that it plays the sound. When I Output the slide show to Premier Elements the sound will play. Am I doing something wrong?
2. After I Output the slide show to Premier Elements it will orient some of my slides the incorrect way? They look fine in Elements but not when it gets over to Premier. How can I fix this?
3. Is there anyway to use the Tags on the photos within the slide show? I am building a slide show for a softball team and want to be sure that I have an equal # of shots of each player. I had done this before I put the photos into the show but now that they are in the show I want to remove some photos but do it equally. To filter by tags will make is so much easier.
Thanks!

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
Photoshop/Premiere Elements 10:
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

Premier Elements part of Elements and Premier Elements 13 upgrade won't install

I purchased Elements & Premier Elements 13 upgrade, but when installed download only Elements 13 installed, I have the product code for Premier Elements how do I get this installed?

If you are looking for download link then use,
Download Premiere Elements products | 13, 12, 11, 10

Organizer will not open after downloading Adobe Photoshop Elements and Premier Elements

I first downloaded Premier and Photoshop from Dell Digital Download with a new computer. It appeared to be installed, and the opening screen appeared, but when I click on the Organizer side of either software, it will do nothing. Doesn't open. No error messages, it just doesn't open. I contacted Dell and they reinstalled - which took numerous tries - and it still didn't open Organizer. Then we contacted Adobe, who took over the computer after we downloaded it from Adobe instead. It still wouldn't open the Organizer side for them either. They said to post the question, they don't know how to fix it! Anyone?

Hi,
I'm probably older than the tech guys combined age.
The welcome has often caused problems for many versions although not everyone suffers from it. The problem seems to be that a process gets stuck.
I usually recommend creating desktop shortcuts to each of the main programs. Most of the time I tend to start with the organizer and then I select an image and click on Editor button at the bottom of the organizer screen - that should load the image into the editor.
The editor can be found here.
"C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe"
If you want to get back to the welcome screen, load the organizer, go to the Help menu and select Welcome screen. Then click on the gear wheel (top right) and you can change the settings.
One little tip if you are new to PSE 12, in the organizer go to the Edit menu and select Preferences -> Media-Analysis. Turn off all the options. The other thing to do is to go to the Help menu and select Updates. You should be on version 12.1.
Brian

Adobe photoshop element and premier element 12

Hello, I did pay online element 12, photo editor and film editor, started the dowloading through akamai, supposed to be done but finally nothing. my computer is a OSX version 10.9.1 2.8 GHz intel core i7, 4gb 1333 mhz ddr3.
Also i bought first the programs in France, but lost the license number, didn t knoz that i needed one... lost while traveling. I used the program as trial for 24 days and then I decided to purchase element a second time.... I have put myself twice in trouble.
Any one can help me?

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

I purchaed photoshop elements and Premier Elements 11 this morning and dowload stopped halfway

How to I get purchased product to download

Have you tried canceling and resuming the download? You can find more details regarding downloading your purchased Adobe software at http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ.

I tried to upgrade PSe-13 and get Error Code: U44M1I210. I restarted and had loaded Elements and Premier elements separately and got same error code for both. Someone said to Remove and reinstall but has that worked for anyone??

I tried customer support and got "not my job"

Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.

I just bought photoshop and premier elements and I can not get it to run on Windows 8.1 Can anybody help?

I just bought Adobe photoshop and premier elements and although photoshop and organizer run premiere will not.
I have installed it twice with no errors and it still will not run.
OS Name
Microsoft Windows 8.1
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
CHARLIES_LAPTOP
System Manufacturer
Hewlett-Packard
System Model
HP ENVY 17 Notebook PC
System Type
x64-based PC
System SKU
G6U51UA#ABA
Processor
Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Insyde F.12, 8/18/2014
SMBIOS Version
2.8
Embedded Controller Version
77.38
BIOS Mode
UEFI
BaseBoard Manufacturer
Hewlett-Packard
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
On
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
Charlies_Laptop\CHARLIES_LAPTOP\charl_000
Time Zone
Central Standard Time
Installed Physical Memory (RAM)
12.0 GB
Total Physical Memory
11.9 GB
Available Physical Memory
8.76 GB
Total Virtual Memory
23.9 GB
Available Virtual Memory
20.6 GB
Page File Space
12.0 GB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
No
Hyper-V - Data Execution Protection
Yes

really
Let us go through the usual drill on this...Premiere Elements 13 on Windows 8.1 (assumed 64 bit)
1. Are you running the program from a User Account with Administrative Privileges? Go to Local Disk C/Program Files/Adobe/Adobe Premiere Elements 13, find the Adobe Premiere Elements.exe file, right click it, select and apply Run As Administrator from the pop up menu that appears, and then double click that file to determine if you can open the program from it.
2. Does the problem issue exist with and without the antivirus and firewall(s) disabled?
3. Are you working with a pen and tablet device instead of a mouse?
4. How many video cards/graphics cards do you find under Device Manager/Display Adapters, what card name, driver date and up to date version number?
When you say it will not run...how far into the program do you get...
a. no further than the Welcome Screen and Video/New Project
b. other
If non of the above gets us anywhere, we may go for
a. deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole 13.0 Folder in which it exists
and, if necessary, then
b. the uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled.
Details to follow if needed.
We will be watching for your results and then decide what next.
ATR

Photoshop Elements and Premier Elements 13

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