Photoshop Elements cannot load mts video and says I need to install the proper codec. What codec do I need and where do I find it?
I have a new Dell Inspiron with 8G memory and an Intel i7 processor. I just installed PSE12 and Premier12. I tried to import some video into the Organizer, but the thumbnails are just grey squares, and when I double-click, I get an error message that the system does not have the required codec installed. I don't know what codec this might be or where to find out. Any input on this would be greatly appreciated.
Let me add that I'm running Win 8.1 AND the Premier 12 package runs the video clips just fine. The problem seems limited to the Organizer display.
Try here:
http://support.apple.com/kb/DL1524
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Do you remember if you have installed some software prior to this issue?
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Device Clean Boot
=================
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Tracy Cai
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I have a sony vaio lap with win-8 OS and the PS Elements licensed version came built in and now the thing is my friend has unknowingly uninstalled PS and now i have restored it by running the system restore. But the problem is now it is restored but when i try to start it is not starting and shows an error "PHOTOSHOP ELEMENTS CANNOT START OR CONTINUE BECAUSE OF MISSING FILE(S). PLEASE REISTALL "
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I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit.
Hi LindyMBiega,
Please try doing a fresh download of Photoshop elements 12 from the below mentioned link and try the installation again.
Download Photoshop Elements products | 12, 11, 10
Cheers,
Kartikay Sharma -
I uninstall Photoshop Elements 11 due to problems and cannot reinstall it
Hi,
I uninstall Photoshop Elements 11 due to problems and cannot reinstall it.
When I run the installation setup file, the application offer me only to uninstall the previous installation.
As there is no application available (as I uninstall it), the installation process stops.
I've tried to clean the registry, manually uninstall using the Adobe recommandation for the Photoshop Elements 11.
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Thanks for helping
RegardsThat's a tough one, and since you speak english and am not an Elements expert, I moved this thread to the Photoshop Elements forum.
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Want to buy Photoshop elements but when I buy it says it is for windovs and I use mac what do I do
want to buy Photoshop elements but when I buy it says it is for windovs and I use mac what do I do
If on the Adobe site, make sure to do it from a Mac. If you are using a windows computer to do it, you may not get the Mac option.
Or go here:
Amazon.com: Adobe Photoshop Elements 13 [Mac Download]: Software -
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Exit Code: 7
-------------------------------------- Summary --------------------------------------
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WARNING: DW036: Payload cannot be installed due to dependent operation failure
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ERROR: DW050: - Smartsound2: Install failedSfasolo it appears you are installing Photoshop Elements as opposed to downloading Photoshop Elements. For the error you have described I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS - http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html.
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My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it from Adobe via internet the first time december 2013?)
Did you download the Basic/Free version?
I also thought the Trial period was as long as you needed!?
What is your Warranty and Return Policy?
You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.
All sales are final and there are no refunds.
Isn't this a bit harsh? Naah I actually prefer to solve problems, and if I offer refunds, people give up too easily. If I can't solve your problem after you send a few Problem Reports (see above), I'm happy to give a refund.
http://www.hamrick.com/sup.html#q -
My new MacBook Retina cannot play any videos on any browser. This includes the Apple videos. It keeps saying Missing Plug-In. I am not sure what I am supposed to do. Can someone please help me out?
My iPod mini, 4gb is hard to get serviced obviously because they dont make them anymore
It is as simple to get it serviced as the day you purchased it.
How is it hard to get it serviced?
How long have you had your iPod?
i get maybe 4-5 hours of battery life, maybe even 6 if im lucky
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If you've had it less than a year, send it back to Apple to replace the battery.
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It's called a dock connector, not a USB port.
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Why won't my photoshop Elements 10 load?
Why won't my photoshop elements 10 load?
Hi Brian,
Continuing this saga:
What does it mean to uninstall & reinstall PSE 10?
I did that, renaming SLStores not a fix, Disappointed (not shocked) at result:
Editor still hangs on loading, just as before. But real mystery is that it lauches directly into Organizer. No welcome screen. This was setting I had changed in attempted fix, trying to maybe get to Editor via Organizer. Obviously not what program is supposed to do out-of-box, nor what it does on my xp laptop.
Some file or files not deleted in uninstall were used at launch. It is not the setting or pref going straight to Org that is the problem. That was created as attempted solution.
But this shows the persistence of mystery file(s) that ARE probably the cause. What & where are they?
-- Is there a way to find the files used when launch attempted? Event viewer doesn't afaik.I know how to find "modified", but not same oc.
-- Application Data & Local Application Data have Adobe folders, some specific to Elements. I should have deleted these in uninstall, have since deleted obvious ones. I may delete everyting Adobe.
-- I would try install on my D drive but often programs wont work from there, and bad file on C might still get in the way. Any thoughts?
Your persistence is welcome!
Mike -
I am very frustrated and disgusted as I had purchased Elements 13 on Jan 24th and I have tried everything to download it and all to no avail, I have called for support and they were to call me back and still no phone call, I have tried over and over again to follow the directions but still to no avail, IS THERE PLEASE SOMEONE WHO CAN GUIDE ME THROUGH THIS AS I AM ABOUT TO GIVE UP ON ADOBE.
THANK YOU
ANNEOk, Anne.
Get the eye fixed first. Follow Barbara B's suggestion.
The problem is that download. Try to get an installation disk from Adobe ?
Ps. My wife has used Elements 6 for 5 years without an issue, but, it was installed using the . Adobe Software disk. We found 13 was really not much better..as there was a problem with converting Canon RAW CR2 files to jpeg
If all fails you could return it for a refund which they will honour.. I did it with Adobe Premiere Pro CS5.5 ,which did not have a stabilizer and could not handle anamorphic HD very well.. When the upgrade came it fixed everything and has run perfectly for nearly 5 years.
You should be very pleased with Adobe Photoshop Elements 13, when you get it operating. We have run Photoshop Elements for over 10 years and it is faultless, Nearly as good as ADOBE Photoshop Pro which is easier to use and over 10,000 + images have been processed .
Incidentally, both Yahoo with Flicker, Flickr: bobdixphotographer's Photostream and Google Photos+ (PICASA) Photos - Google+ have inbuilt editors for free, but, there are limitations.
Regards,
Bob Dix Photographer/ Video Editor
AUSTRALIA -
I unistalled Photoshop Elements 12 from my computer and now when I'm trying to re-install I'm getting an error message "object already exist". Any suggestions on how to correct this?
jgbrph
If your program is Photoshop Elements 12, then you have posted in the wrong forum. Your thread is now in the Adobe Premiere Elements Forum (video editing).
Please re-post your question in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread here and move it from here to there.
Photoshop Elements
While you are making your move, consider
a. what computer operating system is involved...if we assume Windows
b. have you checked Control Panel/Programs to assure that the program is no longer listed as an installed program?
If it is no longer installed, you might want to consider a free ccleaner run through (regular cleaner and registry cleaner parts) to get
rid of any leftovers from incomplete installs and uninstalls. Then reinstall with antivirus and firewall(s) disabled.
ATR -
I can't open some videos--they say I need Flash Player but Adobe says I have successfully installed the latest 64-bit version. It doesn't show in the list of all programs but it is on the "uninstall" list. I have uninstalled the old version
Flash Player works if I use Explorer or ChromeYour More system details list shows that you have the Flash plugin installed.
*Shockwave Flash 11.1 r102
If the Adobe test page confirms that Flash is installed and working then you may have an extension that is causing problems.
*http://www.adobe.com/software/flash/about/
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
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