Photoshop Elements & computer upgrade

I am running photoshop elements on a Pentium 4 box with 1TB hard drive. I just built a I5-3570 machine with 256GB SSD and a 1TB hard drive, and will move the old 1TB drive to the new machine. I would like to install PSE 11 on the SSD and have the photos (about 30,000) on one of the 1TB drives. Can I do this with out losing all the album and star ratings? Or should I leave everything on the 1TB drive?

Ask in the PSE forum for specifics of collection migration...
Mylenium

Similar Messages

Can't download Photoshop Elements 10 upgrade

I have a brand new Windows 7 computer with 4GB RAM. Firefox is my browser. I purhcased the downloadable upgrade for Photoshop Elements 10 on the Adobe web site. When I clicked on the Akami Download Manager to download the product, I saw a flashing box in my browser that my computer was trying to connect to the Akamai downoload manager. I waited 5 or so minutes but the connection was never made and I could not donwload my product. I exited my browser and then restarted it but I had the same problem. I still couldn't download the Photoshop Elements 10 upgrade.
Could you please tell me what is causing this problem and how I can download Photoshop Elements 10.
Thanks.
Richard

You can download PSE 10 from the below link but make sure to read the "Very Important Instructions", mentioned on the website, properly before downloading it.
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

Photoshop Elements 13 upgrade problem!?

I bought Photoshop Elements 13 upgrade version. Previous version PSE7 has been activated 3 years ago. My computer is connected to the internet via wifi with a speed of 100/10M.
Every time I try to open my new program it tell´s to me, that Sign in Required (even if I am signed in to www.adobe.com). If I say Sign in Now this window pop´s up!
What on earth should I do?
Greetings from Finland!
JVo

1. Yes, I am connected to the Internet.
2. Yes, I can access secure sites.
3. Problem? Another is not OK? Is this the problem? If so, what should I do?
CS5.5:
But CS6 OK:
Here is what I found from the host´s file - there is nothing else:
4. Certificate OK.

Mac OSX Photoshop Elements 11 upgrade will not install

I downloaded Photoshop Elements 11 (upgrade) after purchase, and then tried to install.
I get the Agree to License page OK,
Enter Serial No - I get a green check mark,
I enter Adobe ID and Password, and it authenticates,
then the Option Page. Product "Photoshop Elements ..." is shown with an icon and a grayed out check mark in the left column.
"Adobe Photoshop Elements ..." is in the column to the right, but the "All Components" is grayed out and cannot be clicked.
I have tried to click on the "Photoshop Elements ..." but nothing happens
The Install button is NOT grayed out
If I click the Install button, nothing happens - I mean nothing - no error indication,,,, nothing - it clicks in but nothing happens.
Is there a logfile somewhere which can tell me why it is not installing?
BTW, it is an upgrade but it never asks me for a previous full version serial number. Perhaps that is only done at activation?
Thanks.
jeff.
Macbook Pro, Early 2008 15 inch
OSX Version 10.8.2
2.4 GHz Intel Core 2 Duo
4 GB 667 Mhz DDR2 SDRAM
Graphics NVIDIA GeForce 8600M GT 256 MB
70 GB free disk space

Thanks Jeff, but it only asks for the current serial number - Which I know is not right.
I did get it to install, however, by manually going in and deleteing all references to Adobe from my system. The Installer is not handling an exception properly and is failing. Sorry, that's a bug. The offending file apparently was in /library/application support/Adobe. For my purposes, I only have to re-install one additional product to insure that everything still works. The fact that it installed an update without asking for a previous serial number is also a bug - perhaps the same bug not completely cleaned up. My opinion is that they either have to fix the installer or offer a cleaner - maybe there is a cleaner but I did not know about it. I am marking this as complete but the developers clearly have some work here. Perhaps it is not possible to handle every exception - I can accept that also.
jeff.

I just installed Photoshop Elements 12 upgrade [from Elements 9]. Can I uninstall Elements 9?

I just installed Photoshop Elements 12 upgrade [from Elements 9]. Can I uninstall Elements 9 without any negative effects?

yes, you can deactivate (help>deactivate) and uninstall.
you do/did not even need to have pse 9 installed before installing your ps12 upgrade. if it's not installed you will be prompted for the pse 9 serial number.

How to re-install PHOTOSHOP ELEMENTS after upgrading to WINDOWS 8?

Hi,
I purchased a new HP ENVY 14-3011TU ULTRABOOK a couple of days ago. It came standard with WINDOWS 7, ADOBE PHOTOSHOP ELEMENTS and BEATS AUDIO.
I upgraded to WINDOWS 8, installed a few programs but decided to start over new. So, I re-installed WINDOWS 8 selecting the option that will delete all programs. Silly me didn't realise at the time that it would also delete the programs that came standard with my Ultrabook; ADOBE PHOTOSHOP ELEMENTS and BEATS AUDIO.
I managed to get BEATS AUDIO back, but I'm still searching for a solution to get ADOBE PHOTOSHOP ELEMENTS BACK without paying any $$.
PLEASE HELP!

have you considered HP's tech support options? They have a forum as well and sometimes they have software along with drivers that you can download for your computer model, depending on the model.

Where can I find Photoshop Elements 7 Upgrade Version as a free download?

I have the installation media, but my slot-loading Superdrive just spits it out. I tried downloading the full version from the Adobe website but it didn't accept my product key, presumably because the key is for the upgrade version only. So far, I have successfully installed Photoshop Elements 4 in order to perform the upgrade.
Windows 7 32-bit.

If the version you downloaded from adobe doesn't work, then you'll have to find some way to copy the files off your install dvd to your computer.
Do you have a friend that has a computer you can use of maybe the local library or computer store will do it.

Photoshop Elements 10 Upgrade Version

I hope this isn't a silly question, but I've been unable to find an answer elsewhere.
I've never owned any Photoshop products at all before, and my wife bought me PS Elements 10 Upgrade version yesterday.
Our belief was that PSE10 UV was just the most recent version of Elements, but when the package arrived it says on it 'to install this upgrade successfully you will need a licenced copy of Adobe Photoshop Elements' which of course, we don't have.
Is it just me being daft or is that worded slightly ambiguously?
I just don't know whether the box contains PS E 10 that' can work as a new standalone new product or as an upgrade on previous versions' or whether it can only be used as an upgrade to a previous version of Elements..?
I don't want to open the packaging in case I end up having to send it back and replace with different version...
Can any kind soul enlighten me please?

An upgrade version of a product is the full product, but it's license requires a previous version. The idea is that you already own a previous version, so you can buy an "upgrade" version at a reduced cost. When you install, the full product is installed, it does not piggy-back on a previous installation. However, when you license the product, by entering your serial number, an upgrade verification will take place. It will automatically check your computer for a qualifying product already installed. If that cannot be found, it will ask you to enter the serial number from your previous version.
As you do not have a previous version, you will not be able to pass the upgrade verification, which means you will not be able to license your copy of Photoshop Elements for use on this computer. You will have access to a 30-day free trial, but after that your product would cease to operate.
You should return this product for a full retail copy rather than an upgrade version.

Photoshop Elements 12 upgrade

I bought a Wacom Bamboo..... that came bundled with Elements 10....
Recently, I became aware of an upgrade to Elements 12. I found a reseller who sold me the upgrade at a really good price.
Trouble is, when I put the disc in, I was confronted with a Serial Number window.
The reseller told me if I had a previous version of Elements installed, there should be no problem...... I have Elements 10 installed, and there is a problem.... I can't upgrade!!!
Anybody got some advice?

Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time
Dec 13, 2013 4:04:24 AM EST
Chat end time
Dec 13, 2013 5:10:10 AM EST
Duration (actual chatting time)
01:05:46
Operator
Rashmitha
Chat Transcript
info: Hi, there are several customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
info: You are now chatting with Rashmitha.To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Rashmitha: Hello! Welcome to Adobe Customer Service.
Mick: Hi,
Mick:
Mick: serial number issue
Rashmitha: Hi Mick,
Rashmitha: Could you please elaborate the issue clearly?
Mick: #0212016380
Mick: my case number
Rashmitha: Thank you for the information.
Mick: I have Photoshop Elements 10 installed on my MacBook Pro
Rashmitha: Please allow me 2-3 minutes while I check this information.
Mick: ok
Rashmitha: Thank you.
Rashmitha: Please allow me another 2-3 minutes as it is taking more time.
Mick: no worries..... I'm at work too.... so I'm keeping an eye on this
Rashmitha: Thank you.
Rashmitha: Thank you for your time.
Rashmitha: I have checked the Proof of Purchase and see that there is no product information on that, I suggest you to contact the place of purchase.
Mick: I have contacted the place of purchase several times
Mick: they insist I shouldn't need a serial number
Mick: how can they sell software that requires a serial number, without a serial number
Mick: they have been no help whatsoever
Mick: and they have been defiant
Mick: this is YOUR software
Mick: sold under the Adobe brand
Mick: where is my serial number?
Mick: I have a disc.... a box with Adobe all over it...
Mick: do you want pictures of the box?
Mick: I'm sick and tired of being duck shoved from place to place....
Mick: I've waited 3 weeks for Adobe software....
Mick: I have been 'ripped off'....
Mick: what are you gonna do about it?
Rashmitha: In the Proof of purchase there is no proof that you have purchased the software, no product information on it.
Mick: what?
Mick: 'no proof'?
Mick: what exactly does that mean?
Mick: you want my Visa card number?
Rashmitha: Mick, there is no product information.
Mick: Photoshop Elements 12: Multiple Platforms; DVD Set; 1 User; DV
Mick: what proof do you need?
Mick: you want the photo from their website?
Mick: do you want a picture of the box they sent me?
Mick: here is the link
Mick: http://www.misystems.com.au/epages/shop.sf/en_AU/?ViewAction=DetailSearchProducts&ObjectID =814667&PagerSize=5&Search=SF-AllStrings&SearchString=Photoshop&OrderBy=ListPrice
Rashmitha: We are sorry, in the proof of purchase which you have submitted do not have the information on products.
Mick: how can you say that?
Mick: It details what they sent me
Mick: Photoshop Elements 12: Multiple Platforms; DVD Set; 1 User; DV
Mick: are you looking at the right invoice?
Rashmitha: I have checked the proof of purchase that you have submitted.
Mick: I submitted 2
Mick: you checked BOTH invoices?
Mick: I accidentally submitted 2 invoices
Rashmitha: Yes Mick, I have checked both the attachments and see that there are no product information on that.
Mick: what do you mean no product information?
Mick: Photoshop Elements 12: Multiple Platforms; DVD Set; 1 User; DV
Mick: how is that no product information?
Mick: my blood is starting to boil
Mick: do you want photo's of the product they sent?'
Mick: stop joking around
Mick: I'm SERIOUS
Rashmitha: Yes Mick, there is information you have purchased Photoshop Elements 12
Mick: so, what is the problem?
Mick: hang on..... I know what the problem is..... I HAVEN'T GOT A SERIAL NUMBER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Mick: STOP PLAYING WITH ME
Mick: I PAID $30 FOR PHOTOSHOP ELEMENTS 12.... WHICH WAS DELIVERED WITHOUT A SERIAL NUMBER
Mick: THIS IS FRAUD
Mick: AND I'M GETTING FURIOUS
Mick: WHERE IS YOUR MANAGER?
Mick: WHO IS IS CHARGE THERE?
Mick: I'M ABOUT TO PUNCH A KITTEN
Mick: HURRY UP
Rashmitha: Thank you for waiting. One moment please.
Rashmitha: I’ll be happy to get you to a supervisor, is it alright if I pull up your account so that they can see exactly what’s going on?
Mick: YES
Rashmitha: Mick, I certainly understand your frustration, however you need to contact HP to get the serial number.
Rashmitha: We do not have an option to provide serial numbers for OEM products.
Mick: who is HP?
Rashmitha: You need to contact HP company from where you have purchased the computer.
Mick: DON'T ABBREVIATE
Mick: WHAT IS HP?
Mick: what has purchasing my computer got to do with your software?
Mick: I bought my laptop 2011
Mick: what are you talking about?
Mick: now I'm getting confused AND agnry
Mick: angry
Mick: where is your supervisor?
Mick: so angry, I can't spell
Rashmitha: Please stay online while I transfer the chat to supervisor.
Mick: hurry up
Malcolm: Greetings Mick.
Malcolm: I'm Malcolm, Rashmitha's floor Supervisor.
Mick: I wish I felt 'pleasant' but I'm about to lose my rag
Malcolm: Sorry about that, Mick.
Malcolm: Let me see what best I can do to help you with this issue.
Mick: all I need is a serial number for Photoshop Elements 12..... that I paid for.... 3 weeks ago
Mick: and I'll be on my way
Mick: you'll hear nothing more from me
Mick: I'll have received what I paid for
Mick: and I'll be happy
Mick: simple
Mick: no kittens will be harmed
Malcolm: I will be more than happy to do it, Mick.
Mick: I won't unleash a tirade of expletives....
Malcolm: I checked and see that you have submitted an invalid proof of purchase, the order value of the invoice you've submitted is AU$2,346,313.65.
Mick: no
Mick: that's not the one
Mick: there is another one
Mick: I have ALREADY EXPLAINED THIS TO YOUR MATE
Malcolm: I see that, sorry about that, Mick.
Malcolm: I will go ahead and generate a new serial number for you right away.
Mick: thank you
Malcolm: Please standby Mick.
Malcolm: Thank you for being on hold.
Malcolm: Appreciate your patience in this regard and I'm really sorry for the inconvenience caused.
Malcolm: I have generated a new serial number and registered in your Adobe account.
Malcolm: I will also send the serial number via email, Mick.
Mick: thank you..... if it works, you won't hear from me again....
Mick: I really appreciate this
Mick: Thank you
Malcolm: I'm sure, it'll work, Mick.
Malcolm: You're welcome.
info: Your chat transcript will be sent to at the end of your chat.
Malcolm: Once again I apologize, thank you for being so nice, I happy I was able to provide you the serial number.
Mick: cheers

IPod (Gen 5) problems with Adobe Photoshop Elements after upgrade to V 4.0

This is really strange. I have used Photoshop Elements
V 3.0 to organize my pictures. iTunes would let me choose
the collection I wanted to synchronize with my iPod (Gen 5, 60 GB) and everything worked fine. After upgrading Photoshop Elements to V 4.0
I am neither able to select a collection nor able to sync the pictures with my iPod.
Does anyone know if there is a compatibility issue between iTunes and PS Elements 4 ?
Thanks.
Windows XP Pro

Check this thread http://discussions.apple.com/message.jspa?messageID=1303201#1303201

Adobe Photoshop Elements 10 Upgrade Edition

Just purchased Adobe Photoshop Elements 10/Premiere Elements 10 upgrade edition from Amazon. Installed both and no where did it ask to confirm I had the older versions. I previously have had Adobe Photoshop Elements 9,8,7,6 and Adobe Photoshop Preimiere Elements 4.
When I logged into my account did it automatically validate I owned an older version? I just want to make sure it registered correctly.

Yes it will be automatic. If you click on My Adobe at the top of this forum you should be able to see all of your registered products and serial numbers.

Photoshop Elements 6 upgrade question

Where/what is the upgrade for Photoshop Elements 6 for Mac OSX 10.5.8? Photoshop Elements 6 only works up to 10.5.2.

photoshop elements 11 is the latest version: http://www.adobe.com/products/photoshop-elements.html

Problems installing Photoshop Elements 11 upgrade

I'm trying to install photoshop elements 11 and premiere elements as an upgrade from elements 6. When I click on 'download' on the order page the next screen tells me that I'm using internet explorer 4 or earlier and have to use a later version. My browser is IE 10. I tried downloading IE 10 just in case but it told me that I already have it. How do I get past this screen? Thanks.

Personally I prefer the disks that come in a box.
Perhaps you could download a copy of Chrome and use that if IE10 is acting up.

Photoshop Elements 12 Upgrade Price?

Hello,
I just saw that a new release and wanted to upgrade from version 11 until I saw the price.
10 month ago I paid 98.98€ for the full version on the adobe store.
Now they want 121,77€ for the upgrade.
Am I missing something? Normaly if I buy an upgrade for a software product the upgrade is not only cheaper but heavily discounted.

Try Amazon. The have Black Friday or Christmas sales. The full product is often cheaper than the upgrade directly from Adobe.
Here is one example at 59,94
http://www.amazon.fr/Adobe-Photoshop-Elements-12/dp/B00F9XRNAS/ref=sr_1_1?ie=UTF8&qid=1386 179800&sr=8-1&keywords=photoshop+elements+12

Photoshop elements 10 upgrade

I've got Windows XP and Photoshop Elements 4.0. 20,100 photos taking 10.3 MB of data. Backed up on external hard drive using Sybase software. This backs up the Windows files containing the pictures. It doesn't back up the Adobe catalog construct. I need to change the OS to Windows 7 (I hope) and have Adobe Photoshop 10 to install. Looking for instructions to re-create the Adobe catalog on the new OS with Adobe 10 installed.
I think:
(1) Backup catalog to an external hard drive using the Adobe "backup" command. I'm hopeful this backups the "catalog" structure.
(2) Wipe hard drive and install Windows 7.
(3) Install Adobe Photoshop Elements 10.
(4) Restore Adobe catalog form external hard drive.
Seems easy when I write it but I've read a lot of scary things on the support board re: backing up.
Any other thoughts out there for this process? Should I use PS10 or get PS12? Etc.?
Thanks in advance to all for your help.

You have described the right procedure.
The organizer backup saves the catalog as well as the media files.
If you want to have still more safety (who would not ?) also make a separate backup copy of the catalog. It's a folder containing the database - catalog.psa for PSE4 if I remember well. Copy the whole folder, it can be used if for some reason the standard procedure fails; not as simple to restore, but all the information is kept and is recoverable.
I suppose you are refering to the following detailed procedure:
Use Backup, Restore to move catalog | Organizer | Elements 6 or later

Photoshop Elements & computer upgrade

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